Excellent customer service and got a very fair price. If you want USA made furniture with good…read morewarranties this is the place to shop. Second Generation Family business with good morals. Thanks again guys!

I bought a lazy boy couch as I thought it was a good product. Well they have had to come out 4…read moretimes or three but I had to keep getting it stuffed and tighten the mechanism. Plus it is the worst piece of furniture I have ever bought. I paid too much money for them to be treating me like I m the problem. I only weigh less than a 100 lbs. The one older man Jim I be asked if I m the only one that sits on that side. As he thinks a bigger person sits on it just rude. they are not nice business people. I just wanted my couch taken care of. they are not nice people. I just needed them to make it right, as things are not cheap. Now they want to charge me almost 200 if they have to keep coming out. the repair guy and one of the owners said it cost them too much to keep coming back. what the heck. I did hang up on them because I m just frustrated with companies not taking care of their customers. I would not buy anything again from them. If you want junk and supposedly professional service then there's your place. I definitely stay clear and don't shop there. And they are very patronizing I can't stand that. Companies should take care of stuff they sell Nothing else. The owner also said Lazy boy will not send us any more foam for my couch plus he doesn't get his money back, why sell stuff like that then? He said because it is very good furniture, well not mine!!

We had a good experience. We were helped to find an arm chair that would work well in our small…read morehouse. The chair was on sale and we also got a military discount. Everyone from the two salesmen to the sweet gentleman who helped load the chair in our truck were polite, helpful and friendly.

Nice options "ok" prices (high but that's how most the…read moredecent stuff is) Good service

The name doesn't really match this business. This is a really nice furniture store. We have visited…read moreit numerous times and allays feel the same - we love what we bought and enjoy the experience. Friendly knowledgable staff that don't climb all over you like many other furniture stores. Now, given that, this is a store with fine quality and in some cases artistic pieces - the prices reflect that. These people know fine furniture and know how to assist. I recommend it for those seeking fine furniture.

About 8 years ago we bought a sofa, ottoman, and Mission Chair. All were the Stickley brand…read more Earlier this year, we went back to update a room. We purchased a large loveseat, a recliner with ottoman, and have another recliner with ottoman on order. All are the Stressless brand. We have been pleased with all aspects of the operation. That's the salespeople, the products, and the delivery people. The owners and salespeople must be going crazy with the long lead times for the furniture. It's not just them. Our local Amish furniture store has a sign at the entrance letting people know delivery time will be 6 months plus.

Expensive but they have some nice pieces of furniture and decor right in the dayton mall. The sales…read morepeople are walking around to help and u can tell thry work on commission. Saw several things I'd liked but our small house is full.

We just made our first major purchase with Morris Furniture. From the time we walked in we were…read moregreeted with exceptional service. We were able to find the perfect couch with just a few questions asked by the sales rep. The transaction process was quick and we were fully informed about the timeline for delivery. We chose the top tier delivery service and the gentlemen delivering were friendly, courteous and proficient. The item we purchased was a couch and it is the most amazing piece of furniture we own, definitely worth every penny.

I just purchased my third mattress from Bob at Cloud nine Mattress Outlet. I cannot say enough…read moreabout Bob. He goes above and beyond to help each and every customer. He has helped me so much. His prices cannot be beat. He works around your schedule. And stands behind his products.

These folks are excellent. Incredibly high-quality furniture at very reasonable prices. Great…read moreselection too! Highly recommended!

Rusty is an amazing man of integrity that stands behind every mattress sold. He is knowledgeable…read moreand very helpful in both the selection and delivery of his product. If you have an issue with firmness, he is willing to come and customize your firmness even after you have made your purchase. A+

We are very pleased with the quality of the our new kitchen set. However, we are very dissatisfied…read morewith the customer service. When we asked any questions about issues with the order, Jeremy got very defensive and really did not listen. If I would ever need additional furniture, I would seed a different dealer.

We ordered an Amish Entertainment center January 2021. It was crafted beautifully. However, it…read morewas a very long wait. Delivered September 2021. It came in a month earlier, but either the owner, Jeremy, or his assistant, wasn't satisfied with the finishing. They sent it back for refinishing. Good luck having a large store do that. We love the way the draws close. Very smooth. I'd like to add an additional comment on the dining set, see our previous post. We now use it daily and it cleans beautifully. Just a drop of water on a microfiber cloth. Of great importance, if one of the chairs should be damaged, (very unlikely)you can just order another one. I have seen numerous complaints from customers of large furniture stores, stating that when they wanted a replacement, the item was no longer available. That's a big advantage in ordering custom handmade furniture.