What is it with this particular chain of motorcycle shops? It seems like the corporation that runs…read moreit goes around looking for motorcycle shops in busy areas that are not doing well, buy them up, slap their corporate logo on everything, bump the prices up on everything they sell, and people just... accept it. Every Ride Now I have been in is there because it was an old shop that got bought out, and the building they are in always seems to have something off about it. This is the second one where the bathrooms are some of the oddest ones I have ever been in. I know of another store location where the bathrooms have literally been condemned and they have had to install a fancy porta-potty out in the parking lot for everyone to use. OK... aside from that, when I first pulled up to this store location, parking was fine though a bit cramped... not really a lot of parking available here. Walking up to the place, I first went down the line of used bikes that they have. Sadly nothing really popped out at me as being what I was looking for. Got to the end of the building, then went inside and worked my way through the new inventory. Again, nothing there that was what I was looking for. A lot of models that should have been there were missing, including manufacturer flagship models. Walked the entire way through the store, back out to the parking lot, and hopped back onto my bike. Didn't get a single approach from sales personnel asking if I was finding what I needed, or asking me what I was looking for. Nada. Zilch. Zero. Rode out of there sorely disappointed in the customer service of the place, along with the knowledge that there is really no need for me to return.

Called in for a tow/service for my bike. Was told to have it ready by a certain time per the…read moreservice advisor, i even asked the advisor to let me know when it is being picked up. All this just for it to not be picked up by the tow or not even a simple update that is isnt happening? Horrible service all the way around. Will definitely pay the extra fee to get it to Debary River City Powersports instead for my diagnostic and full tune up!

I bought a bike here. I waited awhile to review to see how…read morethe bike worked out. It has been trouble free and I have ridden it many miles. Hats off to Randy and his crew.

Sold a bike Out from my under me after we had already worked out a deal!…read more Went to Lucky U Cycles and got the bike I wanted!

I recently sold my bike through Midwest. It was a wonderful experience!…read more I am out of town and traveling the US. I was moving a lot and got tired of loading and unloading my motorcycle into my Toy Hauler travel trailer. So, I decided to sell my bike and buy another one when I am doing less traveling. So, while traveling close to Daytona, I took a drive to speak with Midwest. I described my bike to them and they looked it up online. They asked me how much I wanted for the bike and agreed to take the bike in on consignment. Within three weeks I got a check in the mail for my full asking price. The whole experience from start to finish was very professional and rewarding. Very nice people to deal with. Next time, I am interested in selling or buying a bike, I'll call them first.

My friend rented a motorcycle from Midwest and told me the odometer wasnt working while we were…read moreriding. Why is that a big deal you might ask? They sell these bikes also. So if they rent them they put miles on them. however if the odometer isnt working the bike you thought had low miles on it might not have the original miles on it when you go to purchase it. Another friend told me the same a year prior,different bike. Just sayin'. Buyers beware. Last the woman that owns the store is not the most friendly.

This company sells junk and then doesn't help when their junk fails. We have a DAIX Electric…read moreScooter with 5 miles on it. In the first 5 months, the charger died so they made us buy another charger. They NEVER stated that the scooter's charger cannot be left on charge all day. So after leaving the charger on this bike that has LITERALLY 5 miles on it, the service tech, who was direct, unfriendly, and unhelpful, told me that the ECU was fried just because it was charged. Offered no help on getting a new one and basically told me that my scooter was now junk. STAY AWAY FROM THESE JunkSellers. 2m Reply

I bought a scooter 6 months ago.I am happiest when im riding. I bring it in in for\nMaintenance ,…read moreand it always runs great like new. They are fantastic always doing customer right. Too bad they dont sell cars. Great buisness and workers

386 Motorsports/Eagle Rider/T-Rex of Daytona - whatever name you find them by, you'll enjoy great…read moreservice when you visit! As part of a birthday extravaganza, my boyfriend wanted to rent a Honda Goldwing motorcycle. And Goldwings are completely not available in Jacksonville so we were originally planning a trip to Orlando when we heard Daytona had one available. As a part of the Eaglerider motorcycle rental group, they can bring in various bikes a person may want to rent. We planned a one day rental and the shop was super accommodating allowing us to pick up the bike after they were closed. The rental included helmets and basic insurance to cover the bike. This was my first time being on a motorcycle and after being terrified the first half of the initial ride, I slowly began to enjoy myself. I was much better the second day for our sightseeing trip. I definitely recommend A1A - driving right next to the ocean and smelling the salt in the air is what living in Florida is all about. We returned the bike shortly before closing the following day. We chatted with the owner, Chris, who did the walk around the check the bike. The bike was in great condition and we had no problems. They included two locks and we did use the brake disc lock when we left it in a parking garage because, ya know, no one wants to pay that $1k deductible should someone try to take it. Chris checked us out and they walked us through a bunch of other vehicles available. If you want to rent a t-rex, this is your place. If you want to check that out, other bikes, drool over a Vanderhall, go here. Everyone was super friendly, answered questions, and didn't make fun of my complete ignorance of anything and everything motorsports. I hope they get a passenger backrest for the Spyder so we can rent that next without me worrying about falling off the back!

From the owner: Motorcycle rentals and specialty vehicle salesread more

Mauro is the best around. Came out mobile when no one else would and fixed ignition in 30 minutes…read more Thanks bud Tampa is a long way back! He didn't even want payment but we took care of him. 5 stars!!!!!

My Harley broke down while I was passing through Daytona. I stopped by Santos without an…read moreappointment out of necessity to see if they could help me get on down the road. SAL and Mauro were fantastic dudes they helped me troubleshoot the problem actually dropping what they were doing to help me out. I was surprised and impressed not only by their dealership but also by the way they actually took an interest in me and my problem. Turns out it was hard to track down but my Screamin Weazel CDI box had shit the bed in a big way these boys found me a new one and slapped that baby back together in no time now my bike runs about like the rest of the old Harleys and I'm back on the road. Can't say enough good things about these dudes they even gave me a micro brew beer while I waited... awesome spot arrived a stranger and left feeling like family highly recommend you check em out.

Probably one of the largest HD stores I've ever been to, and I've been to a lot over the years…read more They have a nice inventory of new motorcycles on the first floor, along with the Parts, Service, Service Lounge Cafe, and yes, even a Barber Shop! I enjoy going up to the second floor where the used bikes are found. Truthfully I'm not a big fan of the looks of the newer bikes. I prefer the classic look of the older models (are you listening Milwaukee? Ha!). The employees are friendly and helpful and I was asked a couple of times if I found everything I was looking for. This is a great location and during Bike Week it's my favorite place to visit. The humongous parking lot is always filled with vendors of all motorcycles needs and wants. Customization, service, motor buildups, personal attire and souvenirs , ..you name it, it's here! If you own a motorcycle, you should visit this place - especially during Bike Week. Ride safe.

Really cool dealership. Great selection and a mini museum of older and current bikes. Picked up a…read moreshirt and some Poker chips

don't go here. first of all was quoted 205 on the phone I go to pick the bike up and they charged…read moreme 400 for front tire and fluid changes.second of all I ride the bike home and it overheats. I guess they didn't put any coolant back in after they drained it or my guess is they didn't burp the system so the bike overheated. overall DONT TAKE YOUR BIKE HERE

I had some work done last year and the service was great and the price was very fair I understand…read morethey have new owners now and I hope it will continue with the great service and fair prices

I own a Vespa and love the product, I've visited this shop before but never to buy just as a…read morelooker. Since the place has opened there have been so many changes and different staff that I can't remember anyone's name. In the past I use to work/Talk with Joe but he moved on. Anyway, I walked in they had 5 employees some were sitting some walking around so I asked for assistance. I was asked to walk to the Service and Parts Department wheee there was nobody there, I waited and I asked again and the parts rep couldn't be found or bothered. I walked around no one cared. I left and called Scooter West and within minutes they assisted me over the phone. Sad because I tried to stay local but guess sitting around was on their agenda today.

Brought vespa in for repair due to engine failure. 2021 GTS W/ only 2500 original miles. Original…read moreowner. Dealer recommended engine replacement. They charged me for installing a new engine and returned motorcycle to me w an oil leak, missing screws (on muffler shield) and now the battery would not take a charge (which was never an issue before). They picked the bike back up a week later, installed or repaired a gasket, repaired the electrical and delivered to me about 6 weeks later. Battery seems to work now but it's still leaking oil. Attempted to call several times immideatley after delivery but no answer. I reported the issues to the manufacturer after which the manufacturer contacted the dealer as a courtesy and the dealer informed the manufacturer they were refusing future warranty- service due to allegations that I used foul language and threatened to take legal action on a voicemail. Total bull. So unfortunately I'm obliged to let the legal folks work it out. All because MottoCity Motoplex Daytona wouldn't take a simple phone call to discuss and try to settle amicably. Buyer beware. Only positive was the parts dept. Ethan has been very helpful and accommodating as possible throughout this belabored repair process. Unfortunately, Ethan doesn't make the decisions for the dealership.

I ride all the way down from the Savannah, GA area because their customer service, knowledge, and…read morehospitality are worth the trip. I highly recommend Scott, Matthew, and the entire team! This is the second time purchasing a Pursuit in the last two years, and once again, Scott and Matthew made the experience exceptional. They provided excellent advice throughout the bike-buying process and have continued to offer great service and maintenance guidance.

Worst dealership ever. The salesman was confrontational with my husband and told my son they…read morecouldn't make a deal, despite the fact that he was putting half the cost of the bike as a down payment and had me as a co-signer. We never even got to speak to the finance person to confirm their position. Essentially, they ran our credit (mine with a score around 800) then told us they couldn't do anything. Probably a blessing because my son found a nicer bike at Sky Powersports in Sanford and was treated wonderfully by Evan. I've included a photo of the sales person that assaulted my husband by chest bumping him.