Great customer service my car has never been this clean! Good vacuums too I like the way they pre scrub the car before the main was read more

Do not use the care wash I used it once then canceled the 49.97 per month two week later. 3 phone call on in person visit they had me living in a different town and totally the wrong car. Total scam. I would avoid this car wash read more

I have a monthly membership and have been coming for some time now. The staff is not very nice here but there's not much interaction which is ok. My problem is the number of vacuums that DO NOT work. They also do not routinely restock the cloths and refill the spray containers to clean your vehicle. To me, this is a necessity as I could easily switch to another car wash that does provide those things. Please improve the experience for your customers by making sure the vacuums are working properly and the supplies are maintained and restocked more frequently. read more

They don't explain about there membership just paid for a wash and signed me up without my permission and took a higher payment out the next month when I had already canceled and would not give a refund. Never ever going there again read more

I canceled my service after the initial discount month, just found out they kept charging me $49.99 for six months after that and they say there will be no refund. read more

Tidal Wave Auto Spa - Car Wash Near Me - Augusta, Georgia

If you try to cancel your membership, you'll most likely have to dispute it with your bank, unfortunately. I left messages, emailed, everything under the sun to get them to contact me to cancel it so thanks to my bank, I got it resolved. Now I'm finally getting emails telling me my credit card didn't go through.. yada yada yada. What a joke! And, I better not get a response in here from them trying to backtrack and kiss my bootie because you had your chance! read more

This is NOT a car wash, all they do is clean the outside of your car for a lot of money and expect you to do the interior cleaning and window washing. A total rip off and false advertising! read more

I had a great experience and Raya did an amazing job! My car has never looked better!!

This car wash rocks. Joined in Agusta, Ga while working there and love it here in Eastern Tennessee. The staff do not disappoint. I frequent Alcoa and Norris freeway! Enjoy! read more

Needed a place to get a carwash and this place does the job. I love this place. I really like the way they clean your wheels, it does a very good job compared to others. The reason for this 4 star is the pricing. There are cheaper deals out there. Vacuums are not that strong and some car washes have a carpet/mat vacuum that would clean your mats for you. There is always a good supply of clean towels for you to use but not enough cleaner bottles to go around. However, the staff here are wonderful and I guess the lack in strength would have to be replaced with a little more elbow grease and effort on your end to finish the job on your car. It is very hard to get out of the carwash if you are planning on going on the other side of the road. I recommend just doing a U-turn to save the stress. I see potential in this place to became a To-Go for myself and the surrounding community. They are busy and business seems to be booming. If they could invest in more cleaner bottles, new devices/cleaning tools for us to use (we all love free things) like the mat cleaner, then I can see huge success for this place. read more

Came here because my normal car wash was down for maintenance. I remember the first time I came the experience was really great. This time, I noticed this one is more pricey at $10 for basic. When I pulled into the vacuums, there was still dirty and bugs all over the car... so I scrubbed it with the rags they had put. Vacuum was pretty weak too and the trash was overfilled. read more

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Because there is no "0" rating, I give this location a 1. The rudest employee spoke to me in the harshest manner today. Apparently, they only want to wash vehicles that are pre-cleaned. Oh well. This is not the only game in town. read more

I have (had) a membership with Tidal Wave. I took my 2018 Toyota Rav4 through the wash on July 27th and one of the brushes grabbed my rear bumper at the left rear wheel and partially pulled my bumper off. I informed a team member who took pictures and my info. They called 2 days later to say something must have been defective with my car and they weren't responsible for any damages. Buyer Beware! read more

This place is a rip off. Once they get your credit card they will keep billing you. I called to cancel before my trial was over, but they conveniently kept forgetting to stop charging me. BEWARE read more

Easy and nice price Take your time vacuuming your car Enjoy fresh warm towels Good service read more

The newest owner is a real jerk. The unlimited car wash sticker has never worked since I purchased it in March. The first time it didn't work, the attendant said "It's my fault. I forgot to put your number in the system when I sold it to you last month" Unfortunately this did not fix the problem. I asked for a different sticker and they refused. They refused to place a different sticker until today. The owner said "Mercedes has trouble with their windshield blocking the reader. As far as I'm concerned, I've got 4000 customers and it's not going to hurt me one bit if I loose a few like you". I have 2 cars and signed up my second car for unlimited washes to save $5 a month but they changed me full price for both cars. I have been a loyal customer for more than a decade. Until now. read more

What a fraud. The kid told me I was paying for one month and yet I somehow got signed up for a monthly membership. For 2 months that money has come off my debit card without my noticing, and I haven't even used the place because I had no idea. Customer service won't do anything so I'm having to handle it through my bank. BEWARE!!!!!! read more

Excellent! 5 star from beginning to end. Whether I am driving my truck or my car, they always spray under my fenders, as needed. Even during the extra dirty hunting season. I have both of my vehicles set up for monthly service, and I am very satisfied with the value for the money. read more

They recently opened up and their customer service was amazing for a car wash. It was great to see everyone smiling and putting effort into the pre wash. They have great deals for people who wash their car more than once a month with their monthly unlimited plans starting with the basic $10 wash for $20 a month. My favorite part though is the free vacuums and drying towels that you can borrow! read more

Tidal Wave Auto Spa - Their car wash standard prices - Car Wash Near Me - Augusta, Georgia

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This is possibly the car wash with the worst value for the money. First off, there were two attendants to prep the car, and only one of them sprayed the wheels on one side of the car. I purchased the $15 wash package. I have to admit that the top half of the car got cleaned, but the bottom and wheels were less than desired (please see attached photo). Never wasting my money here again. read more

Tidal Wave Auto Spa - Wheel with tire shine from car wash package - Car Wash Near Me - Augusta, Georgia

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I love this place. Great staff and facility. ROI for the monthly club is fantastic. I am here at least weekly, the free vacuums and microfiber towels allow you clean your entire car pretty quickly . Enjoyable experience every time. read more

Tidal Wave Auto Spa - Dirty Dude-a-Roo - Car Wash Near Me - Augusta, Georgia

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Did a great job. Just thought $25 was a little salty for one wash. Felt more like $17 would have been closer to the mark but it got the job done and nice job. Loved the free vacuums. read more

First time using this car wash. They thoroughly cleaned off the mosquito & bug graveyard embedded on my grill & front end. They paid attention to my side view mirrors too, which made me even more pleased. I didn't realize the vacuums were free, so next time I come thru, I'll be sure to utilize 'em read more

I came for a standard wash and was waiting a surprisingly short amount of time in a long line which speaks to the quality of the staff working the gate. When I got through the gate a KITTEN ran up underneath my Jeep and got into the engine. The employee working the gate alerted me, I popped the hood and he saved the kitten. Tidal Wave Auto Spa employ not the heroes we deserve but the ones we need. I'll be going back there for all my car-wash needs from now on. My Jeep has never been cleaner and the kitten rescue service is superb read more

Loved my last car wash was fantastic and left a great finish! Staff was pleasant and did a pretreatment that helped a great wash happen! Vacuums and window cleaning towels were a huge help!! read more

I have the $29.99 unlimited wash package which get me unlimited premium ($20) washes. So I'm pretty much there daily to get the truck cleaned up. The guys are friendly as you drive into the wash. They have really good vacuums, and also have clean cloths for additional drying or for cleaning the interior/windows. I've been a member since they opened! I would recommend this company read more

This car wash leaves the car super shiny ! I tried the cheapest of the washes to the most expensive ! Both or worth getting, depending on your budget ! I've been taking my car ever week for a wash read more

They're really good , I like it. But I need service inside my truck. I'll cancel my membership because I need who clean inside my truck, but I really like this place. Keep doing good to get better (service inside lol) read more

I just got a car wash here today! I was impressed. I was looking around in the area to vacuum my car, and decided to get my car washed too. They have a members deal going on right now, because they are new! But I only got a single car wash for $10. I think the monthly rate is $10 or $20 for unlimited car washes, which is a crazy good deal. The service people were really nice and helpful. I was really confused when I pulled in but there was a really sweet girl that was by the machine where you pick what kind of a wash you wanted. Overall, I'd come back! read more

They used to have an Automatic touchless carwash which was down frequently and they have replaced it with an automatic carwash with brushes that will damage your paint. I can no longer use or recommend this carwash and I was there weekly. read more

Tidal Wave does a great job at keeping long lines moving quickly. Getting the monthly membership works to your advantage! Plus, free vacuuming!! read more

We went here yesterday evening. We thought we would us a free coupon we got from the paper. Everyone who worked there was extremely pleasant and very nicely dressed. The first young man we talked to, really was there to sell us a plan for monthly purchases. We thought we would consider it and then went through the wash. The guys do a Great job of pre-washing. We have a Ford F-150, so we already knew that sometimes the wash does not always get the back fully clean. THe car wash is a car wash. I think the main reason why I have to give this just a 2 star review is that the last brush only did the top to try. No sides and we had so much soap in the back of the truck. MUCH more than normal. So just remember sides of vehicle may not be fully dry if you have a larger vehicle/truck. Will we be back? Probably not. read more

I generally hand-wash my vehicle, but sometimes I have to "beat the heat" and take the easy way out! This place is one of the better options in Augusta. Customer service is on point, very friendly individuals. Wish the prices were a bit cheaper but they are comparable to other local car cleaning businesses. The actual car wash is intense with the flashing lights and colors, but car is always very clean following wash. I enjoy the vacuum area and appreciate the free towel and spray that they provide. There vacuum suction is strong. I know plenty of people who pay $20(+) for their unlimited wash service and are very pleased. Only downfall is extremely busy locations near intersection on Washington road that makes leaving a challenge, especially during rush hour. read more

Tidal Wave Auto Spa!! They have excellent unlimited plans: $19.99 and $29.99, plus a family plan that comes with $5 discount. I will be back!! read more

Tidal Wave Auto Spa - Tidal Wave Auto Spa! Excellent car wash! Just opened in Augusta!! Free car wash all week! - Car Wash Near Me - Augusta, Georgia

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I have nothing bad to say about this place. I have been a premium member for over a year now and don't plan on going anywhere else because you just can't beat the price. $20 a month for UNLIMITED washes plus free vacuums! read more

I worked at this type of car wash in 2004 in South Carolina and I know what to expect. I just got done traveling from Washington to Georgia and the front of my car was covered in bugs. I did not expect it but they scrubbed it vigorously and I would say 90% of them were gone when they finished. I cannot say enough good things. I will definitely return and spread the word read more

I used the cheapest price option for a car wash and yet, the personnel really cleaned my car from the outside! Amazing people and amazing service! Highly recommended and I would not hesitate to come back! read more

The best customer service I've ever experienced at a car wash!! Each employee was extremely nice and helpful. I got the $15 option and my car looks great- plus they do free vacuuming afterwards which was a huge plus. Will definitely be coming back!! read more

Terrible service at the car wash would not run my truck through the car wash because I have a toolbox on the back when I literally watch them run a truck just like mine with the same toolbox on the back of it through right in front of me horrible service. My truck has went through 100 car washes with the same toolbox on the back Will not be a customer at this location ever again read more

I told the employee I only wanted one month which was February 2019. I am still being charged 19.99 a month. I drove up there and he cancelled it, however I'm still getting charged. I loved the car wash until the manager didnt keep his promise. read more