1. DC Plumbing Services

    1. DC Plumbing Services

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    DC Plumbing Services

    5.0 (2 reviews)
    Closed 7:00 am - 4:00 pm

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    1 year ago

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    Five Star Home Services

    Five Star Home Services

    (36 reviews)

    I had an emergency gas leak that required a gas line repair, and it was honestly one of the…read morescariest and most nerve-wracking situations I've dealt with especially since it happened in the middle of freezing temperatures in January here in Ohio. We were without gas, heat, and warm water for the entire weekend, which made an already stressful situation even more frustrating and time-consuming. From the moment I called Five Star Home Services, I was met with urgency and care. The employee I spoke with over the phone immediately understood the seriousness of the situation and pushed me to the front of the line to ensure a technician arrived as quickly as possible. That alone brought a huge sense of relief during a very overwhelming moment. Austin arrived and was absolutely exceptional. He calmly assessed the situation, clearly explained my options, and worked diligently throughout the entire day to try to remedy the issue. When he realized the repair couldn't be fully completed on his own, he didn't hesitate to call for backup so additional help arrived to assist, and together they fully resolved the problem. As a single woman dealing with a major home repair, I was admittedly concerned about the possibility of being taken advantage of. That was absolutely not the case here. Everyone I interacted with was knowledgeable, sincere, and genuinely focused on finding the best and most appropriate solution and not the most expensive one. Austin remained professional, patient, and empathetic throughout the entire process, which made a stressful situation far more manageable. I highly recommend Five Star Home Services and would strongly encourage others to use their services. This team showed urgency, integrity, and true professionalism when it mattered most

    Eddie was friendly and responsive to our questions about the service on our system. His excellent…read morecustomer service was typical of our experience with 5-Star. Very happy with our service contract.

    Emergency Plumbing Heating & Air

    Emergency Plumbing Heating & Air

    (20 reviews)

    Obviously it's terrible when you have an emergency plumbing issue. Our issue arose the day after we…read morehad moved in so I was at the end of my rope. My experience with emergency plumbing service was amazing from the very first person I talk to you when I called to make my appointment. Before they showed up they sent me a text message with a picture of my technician, Ron. It included a little biography of him and being the woman at home by myself with my toddler that made me feel at ease. After they did the diagnosis and gave me the estimate they had to explain to me that they did not have the pieces that they needed in order to fix my situation but they left to go find them and then came back and proceeded to fix my problem. They were at my house from most six hours and they did not leave until almost 8 PM and their demeanor was kind and positive throughout the entire experience. They had to work with my home warranty company which was being difficult and they did not seem to mind. Ron and his assistant were absolutely amazing. I will definitely use this company if something else happens. And I will be sure to request Ron!

    Had them come to fix a cracked sump pump drain line. The line was hard plumbed correctly just…read morecracked when they got here. They installed a shielded rubber coupler with the pipes at an angle and a unshielded coupler outside. I called to ask about it, and instead of putting me in touch with an owner or supervisor the receptionist transferred me to the technician who did the repair. He said they do that because it's easier, it's fine and they will stand behind it for 30 days. Not what i expect for over $400. I won't use them again, and I wish I could add pictures of the " repair".

    DC Plumbing Services - plumbing - Updated July 2026

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