This place has beautiful cosmetics. Better than Sephora. But the customer service is horrendous…read more I've been three times to this store. The salespeople are either not interested in helping you, annoyed when you ask a question, or, treated very very hurriedly because they just want to close the store within the next 10 minutes. There's a particular salesperson that I have the misfortune of keeping bumping into who has terrible social and sales skills. She's rude, abrasive, and puts pressure on you to make decisions and hurry and pay, so that she can be done with her shift. She is dismissive of everything you say and contradicts you on everything you try to tell her. Constantly interrupts you, thinking she's right and you're wrong. I've worked in stores before, and even I know to put the customer first, and LISTEN to what they're saying. I even know to put in that extra effort if a customer comes in near closing time but is very interested in making a big purchase. At one point, I told her, "Listen, I'll come another day because you want to close." And she actually felt relieved. In addition, she's a bit colorblind. She kept putting on really dark orange makeup on my face and telling me that that was my color. When I asked for a lighter one, she said, "No, that's too light," and was actually horrified that I had the audacity to think that my skin was lighter than what she thought it was. Racism vibes. Never coming back here again. Awful, awful customer service.

The owner was so knowledgeable and passionate about her products. I told her actually my skin goals…read moreand she pointed me to the right products and gave me detailed instructions for a routine I should follow. My skin has never looked or felt better, and I am getting more compliments on my skin than I ever have. Could not recommend enough.

I cannot say enough wonderful things about this store and the owner. Everything is truly handmade…read morewith so much care and intention. She grows and hand-picks many of the fruits and flowers used in her products, and you can absolutely feel the difference in the quality.At this point, I won't buy skincare products anywhere else. If you have sensitive skin or simply want truly natural, handcrafted products, I highly recommend visiting this shop. You will not be disappointed!

Love this store! Although I no longer live in the area, I still make it my go to whenever I am in…read moreConnecticut. They have a wide selection of products from wigs to hair lotions and hats. The prices are more than reasonable and they update their stock on a regular basis. In addition, I am always treated with respect and no one follows me around the store. I have always received kind assistance from Ms. Lisa, Ms. Mel and Ms. Liz whenever making a decision about which item to purchase. They also keep a record of your purchases which is helpful if you forget or want to order a similar item online.

From the owner: Specializing in: - Beauty Salon Equipment & Supplies…read more- Wigs & Hair Pieces - Beauty Supplies & Equipment

While the store itself is nice, the employees are a bit less so. I had to go in search of an…read moreassociate to see if they had more of a product in stock. She seemed reluctant to go and check the back for me and when she came back, apparently they were out. Ok. So I get another product from Provence beauty. I get up to the check out and am told they're out of the free beauty gifts. Kind of really annoying that of all the products that they did have and on the first day of the sale, they're out of the thing they're advertising. Just overall a disappointing experience for the day.

went in last week with some questions about products. Usually buy online, but I wanted to know some…read morethings and see products in person before deciding. Was helped by a lovely associate Sabrine, answered all my questions and was very patient and helpful. The store was also very well organized and clean.

I have seen so many bad reviews but had a great experience the times I go. I usually go when there…read moreare sales, and despite things being locked up employees are quick to help unlock them. Employees will also open up another register if there are too many people. There is a young lady in the front who is always super polite and respectful, I believe her name is Neveah. There is also a very nice pharmacy tech in the back named Sabrine. I usually go to pharmacy in the middle of the week, mid-day when they are less busy.

I don't feel comfortable walking into the store because there's constantly panhandlers out front. I…read moredon't feel safe in the parking lot. I stopped in there recently and faced 3 pan handlers. My elderly father goes there and he's afraid to walk in also. I don't know what's happening. I've lived in this town for over 20 years and it's worse than ever. i've switched over to CVS about seven years ago. There's never anyone standing out front of CVS.

Awesome customer service the owner stayed open late to accommodate my needs 5 star…read more!!!!!!!!!!!!!!!!!!!!

Yesterday, , after I went to family dollar, I came to this store. When I first I arrived, I greeted…read morethe employee. However, before I purchased anything she asked for my bags. I didn't question her. I left it in front with her. Then, I continue to grab my twist lock gel item, and brought it to the front to purchase. When, I purchased, I asked the employee is it part of protocol for employees to retrieve customer's bags. The Asian lady responded "Yes" from that very point I realized I was a victim of racial discrimination. I was targeted due to my race, ethnic background. The stereotype of stealing from the African American community became a reality where I was being watched and suspected. By, the way I go to UNH, I can afford. To every one who reads this, do not give commerce to these beauty stores that mistreats their consumers and demographics. Their job is to serve you, not make you feel uncomfortable especially if they are in your community for the people. Find another suitable store, that will suit you best. This place of establishment lacks the code of ethics and conduct that a business should with still.

my favorite hair store they have everything and then some . the girls behind the weave counters are…read moreusually really helpful too. love it

I don't think I've ever been to a beauty supply store and received the level of customer service…read moreand kindness that was illustrated today. I mean genuine kindness. Also, the woman who assisted me she knew her products. She started picking wigs for me and I was like Yessssss. She knew I needed a side bang /swoop after the middle part looked crazy. Also they let you try on here and I was so thrilled because ever since lock down many places are still not allowing people to try on which is so unfortunate. The variety is bountiful, they have very cute sunglasses, purses....very stylish. This store truly caters to the current times, trends, styles and generation. I think I found a new spot!!!!

Dr. Pan is wonderful. I had many consults before choosing a surgeon so I've really seen the…read moredifferences in surgeons and their practices. Dr. Pan connected with me in a different way (she was also the only female surgeon I consulted with). She listened and really understood what I was saying. I felt like when I talked about my preferences as far as end results and goals, she truly cared about what I was trying to achieve with my procedures. Dr. Pan considered my concerns, listened to me through the whole very comprehensive consult, and thoroughly explained all of the possible risks, while also making sure I was realistic about my expectations. She was always available by phone when I needed her and her staff is beyond fantastic! They are so welcoming, helpful and make your questions or concerns a priority. When I had a minor complication, her staff was super attentive and saw me right away. I could not possibly be more thrilled with my results. The first time I looked in the mirror, I cried happy tears! Dr. Pan changed not only my body, but my confidence, my self-esteem and my life!

I spent about seven hundred just for Botox upper face and it didn't work at all!! Within the money…read moreI paid for it should covered the whole face if I go others place and would work, If would you like to go a classy place but nothing work Come here !!

Been going to this practice for years always friendly and very professional.always respond to my…read moreconcerns imidiately

Called for an appointment on 1/15. Was told the first available appointment was in July. I…read moreunderstand theyre busy, but the receptionist was downright nasty. So rude. I live 5 minutes for this office and will never step foot in this place. AVOID!!!!!!