I thought I hired a good company and paid them cash as soon as they finished installing my brand new central air and brand new heater. As they were leaving, I noticed that they used a lot of the old, existing parts and pipes! I paid good money for the services and now I have water in my kitchen coming out from the central air! There is black mold everywhere on further investigation! John Brodan says that even though I was in the hospital and fighting for my life, I should've called him! read more

I bought a house with a brand new central air system and heating system installed by DCS Heating and cooling. When the warm weather came around I tried to turn on the central air and it didnt blow cold air at all. I called DCS heating and cooling and they came out and said the system was out of freon and it leaked out probably because of the caps. They charged it up and thecentral air worked fine until about a month later. I tried to call DCS heating and cooling again and I left a message and I got no call back. So I got stuck with a brand new central air unit that leaks and has to be charged just to work for a month. Not to mention they only installed 1 air return in the whole house when there should be returns in every bedroom In response to DCS heating and cooling There was no number on the answering machine when I called. So that is a lie. The number you guys leave on the side of the AC unit I presume is for show and tell and its 2020 so call forwarding isnt something you guys do either? And Last time I checked HVAC businesses are essential so why you guys would close in a time where people need there systems to work the most is beyond me especially with children in the house. Not to mention the things I left out of the review of how all of the old HVAC unit from the home was just tossed in the attic and wires, thermostat boxes etc were laying everywhere. I will be contacting the state in this matter and I will go elsewhere to have my system work properly. read more

John from DCS Heating and cooling has serviced my home, my father's home, and three separate businesses for me. I have always been pleased with his care and concern for my heating and cooling needs. He is quick to respond, even on weekends. I have recommended DCS and will continue to recommend this company when anyone in our area is in need of HVAC repair or replacement. read more

John arrived slightly earlier than expected. We had to special order a part for my heating unit as it is older and the parts were not readily available. They still came in within a day. The price was great, John let me pick his brain and was explaining to me what he was doing and what appeared to have been done in the past, and most importantly: My heat works again. I would recommend DCS highly. read more

What was described to me as a simple 3-4 day job has turned into months of no heat. DCS bid to come in to install the non existing heating and ac in my commercial retail building. They were paid on time although nothing else happened on any schedule at all. We opened in October and without heat. The electrical contractor was hired separately which started a tension with the owner of DCS. The permit was finally applied for and the work started in the middle of November. The permits (unrelated to DCS) took a few weeks to get approved and the shopping season and winter had started making the shop busy but cold. We were told repeatedly what DCS was and wasn't responsible which became a difference of opinion. There were blowers that were removed from where the new units would be placed and duct housing attached, the duct housing was left and ducts were run on those base units but for some reason DCS decided to place the units off center and claimed the custom duct work was someone else's responsibility, not his. This became problem two. Problem three started when they just didn't finish the work. If a building goes without gas for a certain period of time a pressure test MUST be performed on the existing and new line and the township MUST inspect before the gas co will come out and turn the gas on. The gas company also requires a gas operating unit to be completely hooked up so it can be tested and approved for safety reasons. This was completely oblivious or totally ignored to John at DCS. We were rapidly approaching some very cold weather days and the necessary steps to get us heat were simply ignored and passed off. Only after we started a daily ritual of hassling our landlord did he finally send out a technician to finish things up and perform a pressure test. In between all of this were 6-10 phone calls between my business partners and DCS, dozens of calls to the landlord and property manager, text messages emails and more. DCS refused to take ownership of anything that wasn't done. They refused to return calls or return to the site to complete the work even though we had some days LESS THAN 20 degree weather they didn't care. Now comes the exciting part. After constant badgering by myself, the property owner set up a meeting before store hours between John from DCS, me, and himself. The meeting was set after some similar reviews were written and posted online and DCS flat out refused to finish the work. The LL and John from DCS arrived on time and there was immediate tension. I asked why the job wasn't done and DCS immediately reflected the items that were incomplete were not his problem, things like condensers, thermostats, the AC units being delivered, the pressure test failing all not his fault. The LL and I then explained it was his responsibility and he became visually upset as I explained his lack of work ethic and ineptitude to see the job through completion. Immediately some verbal assaults were made but it wasn't until he threatened to wrap a yo-yo (we have a yo-yo club at our store) around my neck and called me a "faggot" did I have a real issue. I immediately laughed as I am a large, round, bald man and was shocked that what he said to me was the best he could do. I asked if that was all he had, hate speech? The LL briskly escorted John from DCS out my front door but not after he called out to fight several times and then called me a pedophile. Now 10 days and two holidays later I get the pleasure of having the hate speech spurring John back in my shop to finish the job he was contracted for. No apology, no remorse, minimal eye contact. I warn anyone looking for a competent, customer service based, diligent HVAC person you should LOOK ELSEWHERE as this entire experience has been nightmarish and way over the top. read more