Matt and James from Runnemede Plumbing did a great job installing our mini split air conditioning system. My husband is a perfectionist and they exceeded his expectations! read more

From Kate in the office to the technician everyone and everything was polite, friendly and professional. I had several electrical issues and Sean (the electrician) quickly and efficiently diagnosed the problem and fixed it. He explained everything to me and gave me options. The costs of the repairs were very reasonable, and done by the right experts. Not just one guy doing everything. Electrician, plumbers, HVAC technicians. They have the right professionals for your issues. Prompt, professional, reliable and responsive. I wish more companies would be like Runnemede Heating! read more

the service was great and they came out very quick. The receptionist was extremely helpful. I would definitely recommend to others!

Absolutely the best for reliability and quick service! They treat us like family! Never once a complaint. They supply us with service for plumbing, heating, cooling and electric! Terrific! read more

absolutely great service . Highly recommend this company. They truly are professional and care about the customer experience

Great experience! I had an electrical issue that I could not figure out. I called Runnemede heating and they had the technician (Sean) at my doorstep within 20 minutes. Sean was super helpful, knowledgeable and thorough in his work. He was very kind and professional and worked efficiently to diagnose and fix the problem. Highly recommend Runnemede Heating for all your heating/cooling/plumbing and cooling needs. Great customer service, very reasonable prices. read more

Overpriced. Their contract service is expensive; it only gives you a 15% discount on other repair work. Crews aren't always experienced. Not worth the money. read more

I've used Runnemede Plumbing for several years. They are reliable and responsive. The quality of their work has been consistently good. I recommend them highly. Anthony M. read more

Buyer beware. I was charged $249 for approximately 30 mins of work (that's from the time the technician arrived until he left). In my mind, that equates to $500/hr fee. Even if I factored in a half hour for driving time, it would still be $250/hr fee. The owner/manager justified this rate by quoting me the costs of running a business - insurance, trucks, and salaries, but how is this any different or unique from other reputable plumbing companies? He didn't seem overly concerned that I will not be a repeat customer. I guess when you've fleeced one already, you don't need them to come back. read more

Have been a customer for years and could not be more pleased. They have installed both my heater and ac system and have always responded without a problem even though we are over a hour away from there office. Office staff easy to work with and the techs that come to the house are top notched and trustworthy. read more

The biggest rip-off I have ever encountered. For over 9000.00 all the old wiring was left (still hot, we tested), half the outlets in the house don't work, and no new wiring to the light fixtures! Will be reporting to consumer affairs and BBB as there is no way this can pass an inspection!!!!! BUYER BEWARE!!!!! read more

Runnemede replaced my A/C unit in 2004, luckily I have never had a problem with it.. until now.. so last week I call to get it serviced, Judy told me Thursday between 12-4, my husband had to take a 1/2 day off of work to be home. At 3:30pm someone called him and told him they wouldn't be out. So we rescheduled to Friday the next day at 4pm. Friday comes, at 5pm I call the office, Kevin says oh the time frame is between 4-8pm, (that was not said to us initially) so we waited again. ... at 6:36pm on Friday we got the call that no one can come out. Keep in mind, its hot out. I explained to Judy that I have 1 year old twins that are on monitors and breathing treatments and I need service because of my children's health. So yesterday I call, and we make another appointment for today from 4-10pm (which is ridiculous of a timeframe) and at 7:30am this morning Kevin calls and says Runnemede can't service us?? WHAT are you serious??? Thanks for giving us the run-around since last Thursday. Word of mouth is your best advertising... trust me, I have a big mouth, and I won't be saying nice things about Runnemede.. If your so overwhelmed with work (in this economy, not so sure that's the case) why not be honest and upfront from the start and say you can't come out due to lack of technicians. I kept on trying to give Runnemede my business.... Sorry... that no longer will be that case! Im very disappointed that Runnemede lead us on, my children suffered for the lack of courtesy and respect of Runnemede. Very unprofessional!!! Your slogan on your website is funny...EMERGENCIES DON'T TAKE TIME OFF. Neither does Jim, Jeff, Chris than why is it so difficult to get service for an emergency?? read more

We used this service for several years after first moving to the area. They offered an annual 'preferred' level of service and we signed up for it. It turned out that it only covered inspections and it was about twice as expensive as regular charges by other companies. There were always additional charges after each inspection, too. We finally dropped them when they failed after five attempts to fix a simple leak in an outside water faucet that they installed. At the same time they offered us a $1000 discount as a preferred customer to replace a hot water heater. The total estimate, with the discount, was $4999. Absurd. They harassed us with calls and pressure sales tactics for about a week before we told them to never contact us again. We found another local company that has been great to work with. They have done several small and large plumbing and heating and cooling jobs for us over the past ten years. They are definitely our go-to service. read more

Winter of 2014 we had Runnemede heating do a full install of a new Amana hybrid heatpump (Heatpump + gas furnace) and Central air... and the timing of it was during a really ice, snowy cold winter. Bonus fun is, we had to have SJ Gas run a gas line to the house during a nasty winter. As if that weren't enough, we were doing a kitchen remodel at the same time and wanted to remove the chimney in the center of the house, but needed the old heater still running until the last minute... Oh, and they had to have the old basement oil tank removed also! It was a lot of coordinating on Runnemede Heating's part, especially with SJ Gas delaying the new gas line because of the brutal winter. Runnemede did an awesome job installing our Amana system, they moved two vents to accommodate our kitchen remodel, ran a new gas line for our new stove location, and then worked a gas line extension into the garage so I could later put heaters in the garage. As I mentioned, the big challenge was the gas line, and RH could only do so much before the line was run and got the heatpump portion of the heater working first, so they could keep the house warm, and get rid of the old system and the oil tank.. as well as allow us to complete the kitchen remodel. As soon as the gas line was installed they were at the house in days to complete the internal gas line and furnace work... and did a very professional job including all the extra work we asked for. It ended up being multiple phases of install.. and they were there like clockwork for each phase. Bonus is, we bought under the NJ Energy Star program, and qualified for the state $5000 rebate and zero percent loan. Its been 3 years now, and the system (Amana and install) works better than expected. I had some apprehension over a heat pump (which in our scenario is heat pump above 40, then the gas furnace kicks in below that), but it's really worked better than I expected. the entire house feels warm all winter long, and nice and cool in the summer. 10 yr warranty is a stress saver. I've recommended them to several, and a coworker did a full system install with similar success. read more

They did a phenomenal job on my oil to gas conversion and installing a new hot water heater / furnace system. Wish I could give this company 6 stars. I have had a couple issues since and they have come out no charge. I was prompted to leave a good review because I called them yesterday due to a leaking seal which leaked water all over my basement. When I called to let them know, they were out literally within a couple hours, fixed the part, and also shop vaced my entire basement for me. THANK YOU! read more

Dave M. was fantastic. Hottest day of the year, needed major repair, provided two fair, honest solutions sensitive to cost. Company provided a window unit for my sick mother's room at no charge until we could get the parts in to complete the repair. Dave M. went above and beyond the call of duty. read more

We have used Runnemede H/C/E for 20 years. They initially installed 2 AC units, and we have used them for the subsequent 20 years for maintenance. We had the pleasure of meeting a new tech this year. I thought our previous tech was irreplaceable, but a gentleman named Dave came this season. He was knowledgeable, courteous, respectful of our home and just a genuinely nice guy! Other than the once a year preventative service, one hopes to not not need unplanned service calls, but we will look forward to seeing Dave in the future. read more

Positive: I needed a sump pump quickly because mine was not working and my sump pump well was overflowing. Runnemede Plumbing was available to come to the house at 6:00 p.m. The plumber was very nice. The work seems to have been done properly since the pump has been working for over a week. Negative: 1. The cost for replacing the sump pump was very expensive. I checked around and even in recognition of a premium time charge, the cost was very high. 2. When I called the next day to ask about the warranty I was told that the manufacturer's warranty was 1 year, but, after checking the Lowe's web site where the pump was purchased, I saw that the manufacturer's warranty is 3 years. 3. I checked the reviews of the pump on the Lowe's web site and the overall rating of the pump was low with numerous complaints of the pump failing very soon after it was installed. A good plumber should provide a good product. read more

Runnemede Heating company was selected for us through my home warranty contract. We were having problems with our garage door and Runnemede came out for the repairs. They were efficient, punctual and extremely professional. It was a pleasure working with a company who exhibits customer service. Sean (or maybe Shawn?) went the extra mile to make sure our garage door was operating as it should.... thanks again! read more

Called for emergency service Saturday Jan. 18. I was told by answering service a technician would call me within 15 minutes. He never Called. Went with Horizon Heating. They lived up to their reputation. Thanks Horizon. read more

My warranty company for my tankless water heater sent this company. I had some warm water before, when he left it was freezing cold and they refused to come back saying another company was coming out. Terrible service. I would not recommend them. read more

I cannot say enough how satisfied I am with your crew. they are extremely professional, neat and respectful of my home I am very satisfied. They go above and beyond to make sure I am satisfied. I look forward to doing business with your company in the future thank you again. read more

Absolutely great service! I called them because the main breaker kept tripping and of course while it was above 90 degrees outside. The woman who answered the phone was so polite and helpful. She quickly scheduled the electrician to come out within two hours. She also contacted pse&g for me because I was told by pse&g that the electrician had to come and unlock the box since we live in a condo complex. Sean, the electrician, came out. He was professional and very nice. He wore booties over his shoes when he came into my house. He found the problem and replaced the main breaker. He said he would be done within an hour and he was. I really don't have enough good things to say about this experience that could have been so much worse. Everyone was polite, helpful, they came when they said they would and did the job right. I'll be telling everyone about them! read more

I will never use this company - they say on their website they are dependable not so much. I was told they were coming in the morning or early afternoon to fix my air. At 4 I called, they said I was next on the list. However, 30 minutes later I was told they weren't too sure if anyone could make it out since I didn't belong to their membership program. I wish I was informed of this before I waited all day for their company in a 93 degree Ouse with 4 kids. No way are they dependable! read more

Stay clear of this dishonest company. My mom had a problem with her heater and called them out. They told my mom she needed a new heater at a cost of over $5500. My moms neighboor had the company he uses come out for a 2nd opinion. The problem was a simple fix and only coat my mom $125.00 to fix. Plus the other company said the heater was only 10 years old. My mom is 83 years old and didn't remember my dad had a new heater put in before he passed away. This company should be ashamed. read more

I found a new home to purchase and called this company and spoke with Kevin. We had a conversation about what needed to be inspected and replaced in this home in order to get my CO, as I had already paid for a home inspection. An appointment was made for the following week. On the day before the appointment, Kevin called to confirm and it was only then that he stated there would be a $200.00 fee just for him to step inside the house. This was never mentioned during his sales pitch, ever. I asked if that fee would be deducted from the costs of the work, and he said no. So, immediately I was going to be robbed for $200.00 no matter what. I told him there are lots of companies who would like to have business and offer free estimates. It was then that he got totally obnoxious and told me "I'll get what I pay for." and hung up on me. So, because the fees were never disclosed, I had to hire someone else, and I'm so glad I did. I did get a free estimate from a nice person. Then, I went on line and read so many negative reviews about Runnemede Plumbing. This company can only pull this trick for so long, before someone stops them. But for now, it looks like I really dodged a bullet on this one!!! Steer clear. Very shady sales tactics, disgruntled employees, hidden fees, rude staff and hundred to just show up. There are so many plumbers out there...don't settle for this nonsense. read more