De Grasse &amp; Ratliff Eye Center

(7 reviews)

3.9 mi

Certified professionals

Offers payment plans

Needed to find somewhere for my son to get his eyes checked. I did not like my eye doctor so went…read morelooking. I stumbled upon Griffin Eye Care...just WOW! My son has sensory issue but they work slowly with him. The doctor was very involved, even when we came to pick up his glasses. And all of the staff is super friendly & helpful. If I had not already got my eye exam this year I would make Griffin Eye Care my eye doctor.

UPDATE: I am not…read moresure if this replaced my January 10th post. I hope not...it was regarding my initial visit, ordering glasses, and contacts. Walked out the door paying $1300 and then called the next day for more money on a "Readers Package deal (frame and lenses) of $99", By their mistake on the frame they wanted an additional $139 for the difference of the frame. Then came back that I paid $99 for the lenses and $139 for the frames. The Doctor personally saw how much I was spending on glasses and I am sure saw how I opted to do every available test she offered and offered the $99 package for the readers. My 2 pairs of glasses and contacts came in. It was a quick, how can you see (looking at my phone screen and standing and reading off a wall chart). He commented regarding the "trial pair" of contacts, to give them a few days of "real world" wear and then let him know, and he would order the years supply that I paid $206 for. The next day when I was working on my computer, I was having a hard time with my "bifocal glasses", I made the mistake of getting another frame that was too big and rounded. I was having to tip my head back to see out the bottom portion of the lens to see my monitor. Last year, I saw my brother's optometrist and he was the first one EVER to point out that I needed a smaller rectangular shape frame and that would keep me from having to tilt my head back. It was after hours when I was picking frames and grabbed a purple one as it was my favorite color. They have no exchange policy like Walmart and other places. (So, they will most likely get donated at Walmart for charity and I will go there or Target for new glasses). I put in my contacts and those crazy expensive "readers"...that will go down as my most insane impulse buy!!! It is completely blurry. I go home and try my previous Walgreens 1.50 Readers and they are blurry too!. Another wasted $240!!! I emailed about exchanging the lenses in them, since I spent so much on the frame and it has barely been a couple weeks! We are back to no response. The only response was when I asked for a refund on the 12 months of contacts that I pre-paid for. I was told I only paid $130 after my vision ins discount and I would not find them anywhere else for that price. I came back and looked at the receipt. I did get the discount but, the cost was $336, minus discount made them $206! The final cost was not the $130 he threw out there. Then a few hours later I am getting an email and text thanking me for purchasing 12 months of contacts. So much for "real world" time and letting them know, and then they would order! Wow!!!! So, here I sit with two pairs glasses I cannot see out of. I can see out of the contacts and I will head to walgreens and try other strengths of readers for now. I am going to look up the manufacturer of the rectangular "readers" that I love and spent the outrageous amount on. I am going to reach out to them and see if I can send direct to them and pay for new lenses or if they can refer me to a decent customer service based Optometrist. The regular bifocals will go to the donate box and I guess the contacts are on their way. I will end on this note. Dr. Griffin is amazing!! Very knowledgeable and professional. Very thorough in tests options and explaining each one's results etc. I would do your exam, tests, see her, pay and then run for the door as fast as you can!!! It was a late afternoon appointment and I had dealt with blurry vision for weeks until my new FSA funds were available, that is why I let the sticker shock go past me and her $99 off on the readers with frames and blu block lenses. (Again, reminder from prior post. They went back on their word of that offer). Just not professional customer service in my opinion. I am supposed to go back and see her for my dry eye treatment but, I will probably go back to my brother's guy. He may be "out of network" but, I still walked out of his visit for a fraction of this one. They will NEVER see me again.

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De Grasse Jane

5.0

(5 reviews)

0.0 mi

Dr. DeGrasse is very kind, caring, and professional. She always takes time to explain my test…read moreresults and prognosis. I've been going to her for years and wouldn't consider anyone else - unless she retires- Heaven Forbid!

We finally found an Optometrist that we will continue to use. Dr. Jane De Grasse was like finding a…read morelong lost friend. She is personable. professional and proficient all at the same time. Her staff handled the tests but she performed the eye exams. Her prices are both very reasonable and prudent. She took all the time needed to take care of my wife and myself. Is it any wonder she has the best reviews on the internet?

Natalie McAbee

4.3

3.2 mi

The optometrist was polite enough but our concerns were not fully addressed. The front desk clerk…read morewas a bit rude. End result being that our visit wasn't fully completed when we were shuffled back to the waiting room. Most bizarre and uncoordinated experience I've had at an eye appointment. We will not be returning.

Best optometrist I have ever seen! Dr. McAbee was very patient and knowledgeable especially when I…read morehad to return to her for two weeks to figure out what was going on with my contacts.. she's the best! I highly recommend her! 2019: Dr McAbee changed location to 1101 West Rosedale Street Fort Worth, Texas.

Eyes on Camp Bowie, P.A.

4.4

(35 reviews)

4.3 mi

Nice place with great staff in and out clean and friendly Lots of glasses to chose fromread more

The staff and the eye dr is amazing. She takes the time to explain what she sees. The selection of…read moreframes is good.

This is my dog Poco--He's a pistol!

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Visual Eyes

(15 reviews)

3.1 mi

While visiting my family in DFW, my husband and I decided to get our eyes checked, so we called…read moreVisualEyes for the first time and set up appointments with Dr. Jackie Le. Upon arrival we were greeted with the nicest lady at the front desk, who kindly offered us water as we waited. That day we had to bring our two-month old son with us. My husband was seen first. As he was finishing up his exam, it was my turn...but I still had my baby in the carrier, who was starting to wake up. They were so awesome in letting me take our baby out in the testing room to feed him a bottle, while they tested my eyes at the same time. When I was done, they let me finish feeding him, then proceeded to help me gather up all my mommy things and take it to the exam room. As a new mom, that truly meant the world to me. It's a blessing to feel cared for and supported, especially in an unknown setting, surrounded by new faces. During my exam, Dr. Le was incredibly detailed and intentional. I learned things that doctors could have told me years ago, for example, the reasoning behind my eye dryness (not removing eye makeup before bed) and the reasons why my eye drops weren't working. I have been going to eye doctors since I was 12 years old and this experience by far was the best I've ever had. Although we live in Austin, we're going to make the drive back to VisualEyes any time we need eye care. The experience we had and the people who work there make every bit of that journey worth it!

I would not recommend this office due to the negligence I experienced by one of their doctors. I…read morewent in because they were a referral from my insurance company and nearby. Once there, they initially seemed like good people and their office is very nice. The bill, however, was exceptional. I brought my own frames, yet they still charged me $355 and billed my insurance for an additional $1200. The doctor and staff knew that I was moving out of state and would be leaving as soon as I got my new lenses in. Chaos came when I went to pick them up and could see nothing and got an instant headache. It ended up that the doctor decided that myself, my former eye surgeon, and about 10 prior optometrists were fools and that she was special and knew more than anyone. Without my consent, and to my extreme surprise, she had completely changed the prescription to something unusable and unhelpful. Try as I might, I could not get their office to fix the prescription to what she had stated when I agreed to the script and paid them. Now, close to a year later, I have no usable glasses unless I use my old pair from a decade ago. However, they do not have the presbyopia script so I have to constantly switch back and forth between my old glasses and my readers. This was all a direct result of the doctor having a seeming God complex and being unwilling to behave as a professional or decent human. In addition to her creating considerable harm in my life, I consider them to have stolen my money as I would never have paid for new lenses that I knew were such an opposite prescription of my eyes needs. I did speak with their office again recently about the matter and they were of no help. The doctor should lose her license for such unethical and unprofessional behavior.

Mitchell Daggett, OD

5.0

(3 reviews)

4.6 mi

Consistent. Great care.. I've had eye exams elsewhere but keep coming back to Dr. Daggett. Well…read moreworth the drive from Keller!

Outstanding exam, I have been his patient for 10 years Dr. Daggett is very friendly, courteous, and…read more professional. I recommend Dr. Daggett highly

Warby Parker WestBend

I came in on April 27th for a glasses and contact exam. My contact prescription had expired and I…read moredesperately needed a new one. Dr. Jordyn Flemons suggested I try a different brand and said she would order trials before issuing my contact prescription. I aggreeded to this and had explained that I was leaving the country in a few days and would not be back in Texas until August. I confirmed that my parents would be able to come into the store and pick up the trials to then send to me so I would be able to test them out, that way I would have the new prescription with the new brand and be able to do a full order and have them by the time I get back. It has been over a month with ZERO CONTACT. No emails, no calls and no updates. So on May 31 I called the store to check in...only it's not the store but a call center who said they have no way of reaching the store or doctor directly. They also confirmed what I already suspected, no order for trials was ever placed. Dr. Jordyn Flemons lied to me to my face about ordering this. She knew I was down to my last pair of contacts and knew how important this was. I've been waiting for over a month for something she never even did. What's worse is I would have been more than happy just sticking with the brand I've used for the past 5+ years. I asked the man from the call center (because can't ask the doctor directly) if I could just have the basic prescription so I could just order contacts, I need to wear contacts each day and at this point not going to have any. I wear monthly and have already overworn them. He said no. So Warby Parker charged me for a glasses and contact exam, gave me a glasses prescription, did all the things to test contacts and lied about actually giving out a contact prescription. What concerns me the most is the fact there is no way to contact the doctor directly, not even an email. I've been using Warby Parker since 2019 and will never order or shop with them again. I still want my contact prescription but they refuse to connect me with the store to even get what I paid for.

Cute little shop. They had a good amount of frames to choose from. You can also get your eye exam…read morethere too. But what made my experience so wonderful was Bee. She was amazing. Greeted me and told me about the frames and getting eye exams there. She also explained what makes the glasses so special. Again Bee was great. So make sure to stop by

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Eyes Nouveau

Searching for a new optometrist is like mining for diamonds, so we must celebrate the great ones! I…read morefound this location of the "my eye dr" company while shopping at the nearby grocer. Making an appointment was beyond easy via phone or online, & pre-appointment paperwork was even easier to complete online. Open hours are extensive & include Saturdays - YEAH! We were greeted by super friendly staff, had a thorough exam and consult with Dr. Poyner (she is SO smart, patient & efficient), viewed the THOUSANDS of eyeglass frame options, and Cory setup our order. Also, at time of this review, they offered a discount when ordering multiple glasses - WOOHOO! FYI, they DO sell contacts if you are not into eyeglasses. Plenty of parking in the adjacent lot, and location is proximate to TCU & not far from I-20, I-30, or Chisholm Trail Tollway. Seriously, our family agreed - we will now look forward to our annual eye checkups as long as we visit here. Five star recommendation.

Absolutely the worst experience ever for buying glasses !!…read moreDon't waste your time, just not worth it !! Horrible customer service, they didn't listen to what I wanted and gave me some cheaper lenses that still had the same problems as the old glasses. Than they would not fix the problem. After seven visits, the last three being ignored by all the staff, I gave up, not worth gas driving out there. You've been warned !

Glasses and sunglasses available for all genders and ages

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So many brands available

Fort Worth Eye Center

4.3

(6 reviews)

4.8 mi

My husband when here & enjoyed his experience, so my son & I also went. They did all the tests, it…read morewas quick & easy. My son & I were both able to find glasses we liked. The glasses themed art in the office is great. The doctor & all of his staff were amazing. I think we found our new optometrist.

Been here several times. Be aware they will not tell you the eye scan is optional and will just…read morecharge you $39.00 for it without you knowing that it's not something you have to do everytime. I am sure it's a great test and worth it but letting people know it's optional would be the moral thing to do. Tried to order 2 pairs of glasses and they took so long to arrive but when the first arrived they did not pass inspection and had to be re order when the second arrived they didn't have the skills to cut them correctly so we're going to have to be reordered again. Frustrated by the experience but instead of apologizing they asked me to go somewhere else. Which I will gladly do.

The Westmore Senior Living

4.3

5.9 mi

My loved one has been there over 3 years. After checking out facilities this was welcoming and…read morestaff were very friendly and kind. I've never seen any mistreatment of anyone. The reason for 3 stars is the upper management communication is terrible. Numerous emails sent, maybe 1-2 responses. No VM or in a meeting ! They have had lots of change overs !!! The maintenance guys are great and Bert activities director. Care techs are kind but only a few really do all they should do. Families and residents pay lots of money so everything that is suppose to be done should be done. No one is unkind but laziness is coming through. Lately the rooms are not being cleaned daily as in trash, bed made general sweeping. Numerous!!!!!! Times!!!! Pay more to the good techs and get more help if needed! Hence the bad review. A suggestion is to get bigger bingo cards! It's assisted living . It's Not the paying residents problem , if low staff! Give more pay perhaps or get management to stay after work and do it. Better yet enough reviews on this matter may get the investors attention. It has not always been like this but going downhill . Perhaps future will be different. Maybe it's a phase.

I am currently a resident of this facility and have been here for two years. I will have to say…read morethat the food is sometimes "iffy". Other than that it's an excellent facility, and I would recommend for everyone.

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Broadway Cityview

3.5

3.1 mi

Available by appointment

Pet friendly

The worst care ever, don't send your family members here if you love them. The "Doesn't Care…read moreCoordinator" is what I call the person who is in charge of "Care". She's one of the least competent and mean spirited people I've ever known. Please don't agree to the nightmare that is Broadway Cityview for your family. Management constantly changes (3 different companies in 7 years). They failed to recognize and communicate effectively about my parents to my sibling and myself and so my parent kept repeatedly failing. After breaking their hip and having surgery, one of my parents has moved on to another facility that can care for them properly and I couldn't be more relieved. Shame on these people who ruin what should be the best part of people's lives. The food is horrendous as well.

Broadway Cityview is by far one of the most exceptional senior living communities in the area. They…read moretruly set the bar for Independent and Assisted Living standards. From the moment you walk through the doors, it's clear that this community is something truly special. The staff lead with compassion and integrity, creating an atmosphere where residents are genuinely cared for and valued. Every interaction feels heartfelt, you can tell they truly love what they do. The resident engagement is outstanding, there's always something meaningful happening, from creative activities to uplifting events that bring everyone together. The sense of joy and connection here is something you can feel. The community itself is beautiful, warm, and inviting, thoughtfully designed to make residents feel at home and families feel at peace... especially the Assisted Living area of the community. Most of all, the team here goes above and beyond in every way. They are the heart of this place, and it shows in the smiles, laughter, and care they share each day. If you're looking for a senior living community for yourself or a family member that truly embodies compassion, integrity, and excellence... this is the one!

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Bethesda Gardens Assisted Living and Memory Care

3.3

4.3 mi

I would like to express my utmost gratitude and satisfaction with the outstanding care provided by…read morethe Bethesda Gardens for my Mom. We found Bethesda Gardens when we were looking for respite care for my Mom while we were out of town. A few months later, she requested that she go live there full time, due to the friends she met, the activities and the great food. Post COVID, my wife and I had to go back into the office and she was missing the companionship. We started her out in assisted living and she was very independent; but as her needs progressed, Bethesda had options, including the all-inclusive apartments that made the her care affordable. Once her memory declined, we were able to move her to Memory Care within the same community. My Mom enjoyed the activities, especially bingo. Once she moved to Memory Care, the activities aligned with dementia and gave them structure throughout the day. The staff members, including the directors, nurses, med-techs and caregivers, displayed an unmatched level of compassion and dedication. It was evident that they genuinely care for the residents and prioritize their well-being. They establish genuine relationships and strive to meet the unique needs of each individual. The caregivers go above and beyond to ensure that my Mom receives personalized attention, support, and a sense of belonging. They not only assist in daily activities, but also provide emotional support and companionship. It is evident that they genuinely care for the residents as if they were their own family members. Furthermore, the level of communication and transparency between the staff and families is exemplary. This fosters trust and reassurance for families, knowing that their loved ones are in capable hands. They were with us to the very end and gave comfort to my Mom as she transitioned to Heaven. Overall, I wholeheartedly recommend this assisted living facility to anyone seeking a supportive and comfortable home for their loved ones. It has provided my Mom with a sense of independence, while also ensuring her safety and well-being. Thank you to the entire team for making my mom's golden years truly golden.

Mother went into Memory Care there in late June, she wasn't there four days until she fell. She…read morewas hospitalized for around 10 days got back and then fell again two weeks later and broke her hip, then was in Rehab for around three weeks. The only thing they do there is to feed them, and the food was not great. At times we found her nails to be dirty as if they had not bathed her, then she got lice. She never had lice in her entire 90 years. On top of that she just passed away a few days ago. I found her in the dining room slumped over in her wheelchair with snot coming out of her nose and they were not even paying attention. Two days before that she was fine. I had to bring it to the med tech's attention and asked her to get the nurse. The nurse came about 10 minutes later and acted like her condition was of no concern. When the hospice nurse came to check on her, she was running a fever and appeared to have an infection. Four days later she died. Had they paid closer attention to her condition we might have been able to save her. Additionally, since she was only there half the month, they have figured out a way to keep most of her fees for the month instead of refunding them as they should. Don't place your loved one there or you could end up with the same story we had.

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China Acupuncture Clinic

4.7

(43 reviews)

6.3 mi

I was searching for an alternative treatment for my boyfriend's shoulder pain because he had been…read morein extreme pain for over a month and tried injections, ice, heat, rest. I read the reviews and made an appointment for him. He was pain free after 2 visits. A couple weeks after his last visit, my sciatic nerve was so painful I could hardly walk. The dr. got me in same day and I am pain free. Will definitely be back for any future issues.

I came to China Acupuncture Clinic, because my general practitioner had no answer or cure for some…read moreburning I had in my leg. I came here at the recommendation of my nephew, who is a swimmer, and regularly gets acupuncture. I am getting some relief after two visits. I am still not sure how long it will take. My only concern after 4 weeks of returning is that I'm receiving the same treatment. No real consultation going on. Other than "Are you feeling better?" If I say yes then we continue. If I say no...then we continue.... Nothing different...but I don't know how to play this game so I play along. I'll review this place again if I get better or stay the same

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Natural Health Chiropractic Spine and Sports

3.6

(9 reviews)

6.2 mi

Highly recommend if you live in Fort Worth. I had slipped a disc in my back and was in horrible…read morepain. They took me as a walk in and immediately tested and diagnosed my mobility. I really appreciated that Doc Saul was not just a back cracker - during our treatments, he worked through different stretches and mobility exercises to help realign my back. I appreciated that he worked as both a chiropractor and physical therapist. Recommend for anyone with pain or just needing normal maintenance.

Dr. Saul is very informative and does great work. The staff is very professional and prompt. If you…read morehave an appointment is at 10am you are quickly checked in and heading back no long waiting room visits. Highly recommend this office!

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35 reviews that are not currently recommended

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Catherine C.

9 years ago

Dr. De Grasse was wonderful. She was very through, compassionate and explained everything so well. She offered new options for my dry eye that other doctors had not presented to me. And, after one week of using the new eye drops (which Dr. De Grasse gave me a coupon for a 1 month's supply at no charge!), I am almost 100% better. Her staff was incredible, and I ordered new glasses and can't wait to get them. I would DEFINATELY recommend her and her staff. She was recommended to me by a good friend a few years ago, and I wished I had changed to her sooner!. Can't say enough good things about them! read more

Michael D.

9 years ago

Hello, I have been a client of Dr. Ratliff since 2009. Since I have been seeing her, she has ALWAYS been a very professional practitioner. She is also a very compassionate person who cares about her clients and employees. I reside in Granbury, and it doesn't bother me to drive to her office. She is in a good location and have many places to eat & shop near her office. You can't go wrong with Dr. Ratliff and her wonderful staff. Mike read more

Marcus S.

6 years ago

I'm new to this center; since I followed Dr. Kendra DeBerry to this location. Of course; she was fantastic, as she has been for the many years I've been cared for by her. This eye center was also fantastic. The reception desk and waiting area are second to none, and the location is easy to get to. I'm glad to have found Dr. Kendra DeBerry here, and I'm happy that this location was opened. Thank you, Marcus Spencer read more

Tara M.

9 years ago

I feel like the staff knows me and cares about me. I'm ALWAYS greeted with a smile, when I'm early I get right in! Even the Dr. remembers me from year to year, and remembers what we have talked about from previous visits. I love that there is a personal connection with this office, it makes me feel comfortable that I am getting the right help from the right people and my eyes are going to be taken care of. read more

Linda N.

13 years ago

I've been a patient of Dr. De Grasse for years. I always felt I was getting the best in eye care. When they moved to Benbrook, I saw Dr. Ratliff and was also pleased. Plus I got a very cool pair of frames to go with my new prescription. The staff is excellent and easy to work with and the two doctors are top-notch. I've sent a few people to their office and they were pleased also! read more

Cindi W.

173

9 years ago

Dr De Grasse was amazing! She spent as much time as it took to give me a thorough exam. I was so very excited I found her. Her office is very clean and new and the staff is very friendly. I only waited a short time before being called in. Do yourself a favor and go to Dr. De Grasse the next time you need your eyes check. You won't be disappointed. read more

Jerry B.

10 years ago

I chose this location because it is near my workplace, and I have been impressed with their care and professionalism ever since. Dr. Ratliff is excellent and reassuring during the exam. Even though my home is over 30 minutes away, my other family members now make the drive to see Dr. Ratliff. It's definitely worth the trip. read more

Shaun A.

9 years ago

My husband, my three children, my niece, and I have all gone to Dr. De Grasse for many years. We love Dr. De Grasse! She is very friendly, personable, and knowledgeable. She explains her findings in a way that is understandable. The office is beautiful, comfortable, and well-designed. I highly recommend them! read more

Perry C.

9 years ago

Knew Jane DeGrasse years ago, and sorry I missed seeing her, been away from Fort Worth a few years. Jane was ill for my appointment, but Mrs. Ratliff worked me in, and she was great. The VA is providing me with glasses, but I needed my eyes examined first. Thanks again for your help. Perry Cozzen read more

Century 21 J.

9 years ago

I had a wonderful experience during my eye exam! It's clean and bright making it friendly and welcoming. The staff was helpful and listened to me. The doctor, Jennifer Ratliff, was thorough and kind. The prices were more than acceptable. I would suggest the De Grasse & Ratliff Eye Center to anyone! read more

Kimberly S.

124

9 years ago

Dr. Degrasse is the most compassionate and friendly healthcare professional I have ever met. If you are looking for an optometrist that cares about the person more than the process go see Dr. Degrasse. Vision is one of our most important senses and Dr. Degrasse is clearly who you want to see. read more

Dennis N.

8 years ago

I have seen Dr. DeGrasse twice and both times is was like talking to your lifelong friend. I only wish that I found her fifteen years ago. The staff are all wonderful. They all seem to a good sense of humor. A very pleasant experience from the time you walk in till you walk out. read more

Michelle K.

9 years ago

I highly recommend this clinic. Even if you don't live in Benbrook, it is worth the drive! Dr. De Grasse and Dr. Ratliff are both very friendly and patient. The wait time is never long and the staff offers exceptional customer service. I've always had a positive experience here. read more

Lydia G.

9 years ago

Dr. De Grasse is a ray of sunshine and beams with kindness and love. She genuinely takes the time with her patients and forms a bond with you immediately! I wish I could clone her and use her for all my medical needs. Truly a great experience and would recommend her to everyone! read more

Judy H.

10 years ago

Great in every way! I've been seeing Dr. DeGrasse for 3 years now and she's excellent! She listens and takes time with her patients and I appreciate that. All of the staff are very friendly and professional. I wouldn't go to anyone else for my eye exams and glasses. read more

Sandra R.

9 years ago

Dr. DeGrasse is amazing! She is super intelligent, compassionate, and caring. I love her humble spirit. It is obvious that she cares about her patients and she makes her patients feel very comfortable. I always feel as if I am visiting a friend when I visit her office. read more

Whitney H.

220

8 years ago

Dr. Ratliff and staff are professional & personable. This office provides prompt and excellent customer service. My husband and I have been going to Dr Ratliff for 4 years and have never had a bad experience. The office has a great selection of eye glass options. read more

Susan D.

9 years ago

Super friendly, efficient and knowledgeable! They are all very respectful of my time, but I never feel that they are rushing me through the process. I always enjoy going there, and always leave feeling better than when I went in! These people are the Best! read more

Dyllana M.

9 years ago

My whole family is very happy with everyone who works here. My young daughters love how the doctors interact with them to make the experience fun and I always appreciate the level of knowledge the staff has. See you again for next year's check-up! read more

Leslie W.

10 years ago

I have never been to an eye doctor in my life. I was nervous. The staff was great, Dr. Ratliff was great. They took excellent care of me, explained everything to ease my nerves and the best part is now I can see! Life Changing. read more

De Grasse & Ratliff Eye Center - optometrists - Updated August 2026

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The staff and the eye dr is amazing. She takes the time to explain what she sees. The selection of…read moreframes is good.

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Dr. Ann Ranelle is the type of eye doctor you can really trust. Her office personnel are all very…read moreprofessional and thoughtful, and the wait is never very long. I had received an incorrect diagnosis from an optometrist and she was very reassuring that no glaucoma was present. I noticed a lot of children in her office and they appear very settled and not afraid. I highly recommend this physician.

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(5 reviews)

Dr. Bass is an amazing eye doctor. I need special scleral contacts due to keratoconus. I had…read morebeen to 3 other eye doctors, one of them a keratoconus specialist, and I was never able to get lenses that were comfortable enough for me to wear more than a few hours. They either got foggy before lunch or actually hurt. I read about Dr. Bass on a Facebook keratoconus group and made an appointment. I am so glad I did. He and his staff are so nice. He tried some tester lenses on me in his office and found the right fit for me. When the lenses with my prescription came they were great, but Dr Bass thought he could get them better, and he did. I can wear my new lenses all day long with no fogging and no pain and I can see so much better than I could with my glasses. If you need a new eye doctor definitely give Dr. Bass a try.

WARNING! These are…read morethe facts: I just walked out of an appointment. They claimed they took my insurance; I made an appointment. Arranged to take time off work to come here. I arrive and they tell me that I have to pay a $39 fee for some random eye scan technology. AND it is not covered by insurance. They will not take no for an answer. I read the paperwork, and it said it was required. They said the Dr will not see you unless you agree and get the scan. So, I left. Those were the facts. This is not an opinion. This is what literally happened to me. The following is my opinion based on consumer protection, patient care and ethical principles: This is the issue: They wait until you are there to tell you. This was not told to me on the phone when I made the appt. They could have told me it was required. But they prey on people who, like me, took time off of work so the people feel desperate. Very predatory. I have paid my eye insurance money so that I can get a visit there for no charge. That was what the agreement with the provider and the insurance company was. In my life, I have never had this eye scan done. I don't care if the "dr" thinks it's great. It's an attempt to open your wallet. I have had it offered by other optometrists and it is always OPTIONAL. In fact, Eyeworks, down Hulen, offers this scan for the same price but it is OPTIONAL. NOT REQUIRED. This is the age of surcharges, fees, taxes and tips. DO NOT GO HERE. There are plenty of other optometrists in Fort Worth that do not attempt to tack on last minute charges. Oh! Also, while I was in the facility, the people locked the door. Maybe for safety? However, this is against OSHA law and against fire code. Please consider that as well. If the place catches on fire, you are locked in.

MyEyeDr

3.4

(13 reviews)

•$$$

They were so nice! And I was actually shown how to get both contacts in!! Dr. Hoang was very…read moreknowledgeable and helpful! Everyone was super friendly!

The only positive aspects of this place are the friendly receptionists and the helpful optometrist…read more However, my overall experience has been extremely disappointing. I won't name names, but the eyewear ordering process has been a complete disaster. I ordered new lenses for my existing frames, and here's what happened: 1. The lenses didn't fit my frames, even though I left them there. I waited two weeks for a reorder. 2. The reordered lenses arrived, but they were not the transitions I had requested. Another reorder, another two-week wait. 3. When the lenses finally arrived, they had been shaved down too much and didn't fit properly--yet another reorder and another two-week wait. To make matters worse, I later found out they had actually received the lenses on March 10th, but no one informed me. It was only when I followed up on March 19th that they finally located them. Throughout this ordeal, there were no updates or follow-ups. After this experience, I'll be taking my business elsewhere--I've heard great things about Costco.

Richard H Le & Associates

4.0

(8 reviews)

I had gotten a new glasses prescription from Dr Le about 2 months ago and the new glasses were not…read moreworking for me with blurred close up vision on screens. I originally took them back to LensCrafters and they redid them but still no change, so I took the glasses to Dr Le and he retested me and said that was the same so he examined the lenses and found them to be way off. He made a detailed note and then walked me over next door to LensCrafters and explained to them in detail how messed up the lenses were and what was wrong and needed to be fixed. LensCrafters did the right thing and remeasured me and are making new glasses at no charge. Thank you Dr. Le.

Perfect office experience. Dr. Le is the best! Staff is awesome. They time appointments perfectly…read more Only downside is that they are in Ridgemar Mall...a ghost of what it used to be.

Robert Warren, MD

4.9

(8 reviews)

Have always received exceptional care from Dr Warren and both he and his staff have always been…read morevery helpful, supportive and respectful, while dealing with me as an elderly patient.

Dr Warren was great and almost ALL his staff are really friendly and great to work with...but that…read morelady at the front? The first person you interact with? She's not great. Not even good. She needs to chill. She got all short almost kind of like sarcastic in an irritated way with me because I didn't fill out the patient information at home before coming in...even though I sat in the waiting room for 20 minutes and had ample time to fill it out... Things like "Well we sent you an email...next time you need to fill that out before you come in..." chill lady it's fine

Eagle Ranch Vision