great pho. nice outdoor area to eat. love going there. shrimp roll good. i go a lot for the phoread more

Though my husband was only at Aegis for a short amount of time, all of my experiences there were…read morevery positive, from the office staff, to the medical staff, to the aids and caregivers on the floor. I'm particularly grateful for, and impressed by, Oliver's sincere compassion and care for the memory residents in the unit he directs. That's really what sold me on the place immediately, the first day I went, and he toured me through the memory care ward. I was scared to go because I had never been in a locked memory care unit before, and I imagined it would be some awful, dark, creepy, depressing, prison-like place full of anguish and suffering. It was anything but. Light, airy, clean, welcoming, with friendly staff being very attentive to everything that was happening. Every time I visited after my husband moved there, I had this same positive impression of the place. That very first day, I saw how Oliver interacted with some residents--one who was very frightened, and another who seemed very angry--and he just took the time to comfort them, listen to them, joke with them, and acknowledge them. He gave them so much dignity. It was very moving. Thank you Oliver, for doing this important work. Thank you Aegis for providing such a quiet and peaceful place for my husband to rest during his final days.

I can not overstate how significant it was that we found Westwind to care for my mother the last 8…read moremonths of her life. Our experience with Westwind was fantastic, and I HIGHLY recommend the facility. Many organizations reflect the leader, and the leadership team at Westwind is first-rate. Steven, the Executive Director, is the even hand that keeps it all together. Parv, the Wellness Director, is an experienced registered nurse whose advice and loving care for my mother were invaluable to us. Erik, the Program Manager, was so reliable -- diligent about precisely coordinating my mother's pharmaceutical and care needs with the med techs and care workers who daily watched over her. Raina, the Business Manager, was professional and unwaveringly loving towards my difficult-to-handle mother. My family owes these blessed people a debt, for caring for my mother in ways that our own family could not. Westwind has 2 floors, with approximately 25 residents per floor. I visited almost every other day, and I don't recall one time where I saw less than 5 care workers plus a med tech on the floor. Not to mention the several janitorial and facility techs, the activities team, receptionist, food service workers and leadership team that are also on site, should the need for extra hands arise. Having adequate, experienced staff available is not an issue at Westwind. And what can I say about the staff? Exemplary, every last one. My mother was difficult from Day 1: banging on the door to leave, yelling / demanding that the staff pay constant attention to her, rejecting the food offered to her, becoming incontinent yet taking off her adult diaper at night, disrobing herself in front of others, having tantrums when she didn't get her way, etc. etc. My mom had all the bad behaviors of someone with dementia. I, as her son, was lost to understand how she was behaving, and frustrated by it. And let me be very clear about what I am about to say: NOT ONE TIME did I hear a frustrated negative comment from the staff about my mother. Ever. Not one. What I saw instead was Prima and Joan, undaunted, coming into my mother's room time and again, asking if she wanted to join that hour's activity. I saw Fritzi and Stephanie and Anais so carefully trying various strategies to get my mother to take her medicine, and not spit it out of her mouth. I saw Maria and Marie and Andrea cleaning my mother and dressing her and fixing her hair every morning to make sure she looked good. I saw Connie hug my mother and hold her tight, as long as needed, to calm my mother down when she was trying to repeatedly punch Connie. I am thankful for all the times Josh and Kadafi and Matteo encouraged me, telling me how much they liked my mother. And it is just countless the number of people that sat with my mother, and lovingly held her hand, and tried to ease her anxiety and agitation. This place did more than we asked, and more than was required. It was worth every penny we spent for my mother to stay here. As a final word, let me just say: thank God for Westwind Memory Care, and God bless the people that work there.

Since my last review there is an open dialogue with management towards improving my father's care…read moreand experience resulting in weekly status reports and weekly meetings with management. My hope is actual care improvement. Because Westwind services do not include basic medical care. I have included Sutter Health Home Care and a third party physical therapist to his care regiment. I have also added alternating air pressure equipment to his recliner, bed, and wheelchair to improve healing to skin degradation wounds (bed sores). Recently, Westwind has opted away from denture care for my father resulting in pureed meals. Not optimal on either point. Nutrition and hydration are a consistent conversation, to improve upon this concern I am providing nectar consistency fruit juice, protein shakes, and Ensure meal supplement. These meal supplements are supplied by me. The conversation is ongoing. I see some movement towards an improved experience for my father, but remain concerned.

My parents were residents at Valley Heights for the past seven years. I can not say enough good…read morethings about the facility, Don the manager, and the entire Valley Heights staff. The facility was perfect for my family. Independent living in a wonderful apartment at a very safe location. Staff is very responsive to the needs of the residents, and are flexible to change as those needs increases as they age. The base price includes meals, weekly apartment cleaning and laundry service, and transportation around town. It's a family-run facility and the buildng and grounds are kept in great shape, very clean. I was routinely impressed with the variety of daily activities and gatherings for the residents, as well as how fun they made each holiday through decorations and special events. I would especially like to shout out the food service - 3 rotating main course choices for every dinner, with standard items always available like a steak or a hamburger. I ate there many times as a guest to my parents, and was never disappointed with the food. It's so good! Overall, a wonderful facility at the best rate in Santa Cruz County.

This is such a great environment with good people all around. I come here often for dinners and to…read morevisit with friends. Been coming here for years.

Kindness & compassionate care are shown at this Care Facility!…read moreThank you all for your love & care! 5 star review.

My mother-in-law lived at Paradise until she passed away about three months ago, and we're really…read moregrateful for the care she received there. The staff were always so kind and helpful with her, and it meant a lot to us to know she was being looked after with compassion and respect. The owners, Saaj and Lusanta, were great. They were consistently present, easy to talk to, and always honest and responsive whenever we had questions or concerns. The facility was always clean and well-kept. It's a simple facility but truly felt like a warm, safe place for our family member to be. On top of all that, the cost was reasonable. Comparable care would've cost a lot more at other facilities. We know this from experience. We really appreciate everything they did for her and wouldn't hesitate to recommend Paradise to other families.

This is a wonderful place for my husband. It feels like a home with only 12 residents. The staff…read moreare attentive and caring. The food is good and well balanced. They have activities as well. After looking at 14 other places, this felt perfect from the minute I walked in the door. It's very well maintained and welcoming. I feel like I am not only part of my husband's care team but a member of the family. You couldn't find a better place. They are AWESOME!!!

My mother-in-law lived at Wesley House for three and a half years, until she recently passed away…read moreat age 99. It was a difficult decision for my wife to sell her family home of 63 years and move her mother to a full-time care facility, but circumstances and physicians' directives required the move to take place. Wesley House is a clean and calm environment for the very elderly, and was a very good fit for my mother-in-law's needs. Wesley House staff also worked well with Hospice of Santa Cruz and my mother-in-law's private caregiver (who became her part-time companion while at Wesley House). We want to thank the facility's owner, Janet Leon, and the compassionate staffers, particularly Hilda, Carmen, and Horte, for providing excellent care for my mother-in-law, especially since my wife and I live in another state and could only visit every quarter. We highly recommend this facility.

its the place to be-did a year there----the dinners spoiled me…read more... they have a walkway.....lush backyard....

Our family was thrilled when Pacific Coast Manor had a bed open to receive my father when he was…read moredischarged from the hospital. The administrative staff was friendly, informative and helpful. Their staff is very busy, but they always managed to assist my Dad when he needed it- all the nurses and caregivers are friendly and competent. Thank you Pacific Coast Manor for holding a high standard in skilled nursing! 5 Stars to you!

my Grammy is here getting excellent care! she's been treated like family, always clean, nurses and…read moreCNAs go above and beyond. staff are always smiling, very supportive and always ready to help. thank you for helping to take care of my family.

if you have central coast alliance for health don't waste your time here ! the owner does not CARE…read moreif you or your family member has a need she's denying entry to anyone with that insurance because of her own mistake on not being able to handle her own billing . if you call and ask she will blame it on the insurance company when it sounds more like her own user error ! so because of this she's denying all people who have that insurance so she does not care if your loved ones want to be close by and need assisted living or memory care !! she has a contract with them and is on purpose denying people and shes the owner and her name is Josephine !

Valley Haven was a safe, secure and comfortable environment for my 94-year-old father in the last…read moreyear of his life. The caregiving staff is outstanding! They are very loving and attentive, and my dad received the best of care. The facility is well run and provides activities and entertainment for the residents which my dad seemed to enjoy. The grounds are beautifully landscaped with flowering plants and a lovely area for walking and we enjoyed several outdoor holiday celebrations in the garden with residents and staff. I am glad we chose Valley Haven to care for our father in this small, comfortable ame home-like environment.