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    DE Williams Plumbing

    5.0 (1 review)
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    8 months ago

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    Chad W.

    Thank you so much for being one of our valued customers, Brad!

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    Summers Plumbing Heating & Cooling

    Summers Plumbing Heating & Cooling

    4.0
    (15 reviews)

    "I had an exceptional experience with Summer's Heating and Cooling today for my annual water heater…read moreand plumbing system inspection. Our technician, Michael Tanny, was prompt, impeccably well-dressed, and had a wonderful, friendly demeanor from the moment he arrived--he truly makes you feel like you've known him forever. Michael went above and beyond during his visit. Not only did he thoroughly check our tankless (instant-on) water heater, but he also came inside to test all the faucets and control valves. To top it off, he even went up into the attic to verify the gas water heater's exhaust vent piping--something no technician has ever done during all our years of yearly system inspections! He confirmed everything was in proper working order with no issues. Michael is a consummate professional: respectful, polite, and exceptionally thorough. I would highly recommend him and Summer's Heating and Cooling to anyone needing maintenance, reviews, or replacements for their water heater, furnace, or air conditioner."

    My mother is 70, survived cancer twice, disabled, on SS and they basically took her money and…read moredidn't ensure the job was done correctly. They are professional but they did not do the job correctly. Same issue we had before they came is the same issue still going on after they left. All the AC is being dumped under the home and not much air flow from the vents into the home. Its marginally better but not fixed.

    Grateful Plumber

    Grateful Plumber

    4.4
    (99 reviews)

    I contacted Grateful Plumber through Yelp's project feature. I noted that they were a plumber that…read morequalified for Yelp's guarantee program, a neat program that I've fortunately never had to use. I did my initial contact outside of business hours. Early the next morning, I had a message from Adam B. Once I got to work, I returned the call and quickly described my issue and what I believed it to be. The first available appointment wasn't until Monday (it wasn't urgent, so I wasn't worried about going the weekend). I got my timeframe. I had a couple other appointments that day, so I ended up taking the day off so I could easily be available. I immediately liked that they told me who would be arriving - AND that was who arrived. I also liked that they use a customer portal that allows you to have some security if you pay online or to review your records. Christian arrived (there was one other person with him). It took him a couple minutes to diagnose the issue he believed it to be, and it took him not a lot longer to determine that diagnosis correct. He quoted the price, I agreed, and he got to work. After finishing the work, he determined the original issue I'd believed it to be wasn't quite needing to be addressed (but will be in the near future). We discussed options, including ways I could save a bit. Christian was personable and explained things in a way I could understand. The issue was likely caused by me, but he managed to avoid using the word "idiot" at any point. The repair was done in a timely manner. The price ended up being a bit lower than quoted. I appreciated his honesty as he very easily could have pointed me toward a repair not needing done yet. It also became obvious the last person I'd used had really only done half the job. Everything has worked beautifully since Christian finished. There are likely a couple more projects I'll tackle in the near future, and I won't hesitate to return to Grateful Plumber. The housecall was $59, but that was credited toward the repair once I decided to have them do the work. Friendly employees. Good follow-through. Fair pricing. Quality work. Problem solved. That's 5-star for me and another winner for Yelp's project feature.

    My father is in ICU, we had a plumbing issue and I called this company. They said they would send…read moresomeone out the next day. Meanwhile late in the day someone from my Dad's church volunteered to come and look at the issue. The issue is fixed. I called the grateful plumber as soon as I had a chance , because of everything that is going on. The voice mail said that cancellations done in less than 24 hours would still require the service fee. I left a message and cancelled the appointment then I get a text that their service guy is on his way. I called back and talked with the owner I'm assuming and he said he is charging us a service fee anyway. That it was too late to call off his guys and that they had been holding this spot for me. Terrible customer service and interaction.

    DE Williams Plumbing - plumbing - Updated August 2026

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