Carl is the ONLY reason Springbrook functions properly and they would be at a total loss without…read morehim. We always do the prepay because it's cheaper (hopefully unless the price of oil drops by winter) and it has worked out every except once. Do not get me started about the office staff because they are useless and I have no idea why they are still employed. They are the reason I'm taking off one star.

Despite that review, we've now had constantly lousy service. Spring Brook service men have…read moreconsistently incorrectly installed our wood pellet stove. They've even charged us for full days work for guys that just stood around looking at the stove rather than fixing the obvious problem. Despite being customers for years and now having written letters of complaint, we've never heard from them except their bills. We're through with them. I wish it weren't so, but I'd recommend finding another company to work with.

Bob's was extremely helpful for me as a new customer. Everyone I spoke with in the office was happy…read moreto help explain details, the equipment, the setup process and the documents needed. They worked me into the schedule very quickly.

Absolutely terrible company to deal with. We purchased a new Wood burning fireplace, one of their…read moremost expensive, for our home and when they did the site visit, they did not measure correctly which we did not know until months later and construction had proceeded to the point of no return. When the unit arrived, they could not run the chimney under a beam that was always existing and known. It was also, apparently, on the drawing and despite them being a dealer for Regency they had zero understanding of how to install or the requirements for the fireplace. Long story short, I had to figure out the solution and did get it to fit, but Dave threw a grown man tantrum and decided to breach the install contract. In the end, he screwed up, refused to take 2 hours to come to our site and work out some details with the other contractors who were helping to fix their mistake, refused to accept responsibility for his mistake and then refused to refund money for equipment (chimney) that he did not supply. We are currently taking legal action because he will not provide the refund for the chimney despite the emails we have where, he offered to. It is ok because we have actually spent over $50,000 on additional HVAC, fireplaces and other contracts with their competitor Northern Energy Systems, who are real professionals, because they did not want to try to help get the job done. The new company we hired (to complete the installation of the fireplace they couldnt figure out how to install) thru Home Hardware in North Bay, were excellent and were able to solve the Chimney issue with very little extra effort. Dave's Heating just simply took zero time and effort to try and resolve the issue other than offering a refund...which they eventually did not follow thru with and ended up ripping us off $3k. I was also happy to spend extra money on construction changes to make the fireplace work. It boiled down to this entire conflict occurring because Dave would not come to the site, AT MY COST, to meet with the general contractor, to come up with a solution. Dave is a sad excuse for a business owner and an arrogant and selfish human being. I am sure the good reviews are for regular smooth contracts, but be warned, if things do not go his way or there is some situation where they make a mistake, they will rip you off and look out for themselves. I try to give out contracts to local companies being from the North, but this company belongs in the big city. We highly recommend Northern Energy Systems in Mattawa and North Bay Home Hardware instead of this company.

I called Dave yesterday morning with a no heat issue. He told me he had another job here in town…read moreand could get me in around noon. He called a little after noon said he would grab lunch and be right over. He quickly diagnosed the main problem and pointed put a couple things I had not noticed. He said he could right then or we could schedule for another time. I let him jump into it and left him alone to work. He finished it all up and gave me the bill. I was pleasantly surprised as everything he had quoted me was less than he had said. I'll be recommending him without doubt. Thank you Dave!

I scheduled an inspection in advance and they told me 8 o'clock. I also let them know that the…read moreLeach field was on another property. And that I coordinated, with both residence and realtors, coordinated child care and have work today and coordinated it all four their time, they gave me of eight o'clock. At eight thirty still no one there.And so I called. I was told " oh yeah.I can be there for eleven thirty". Explaining that it needed to be done now.They said that they couldn't get out there for an hour. No apology no sincerity nothing. If the measurement of a man is his word, there is zero of a measurement here. I canceled with them.Zero stars, I would avoid this place. He is trying to reply to my reviews and say I only called him the day of the i section but it was planned days prior and he gave me the day and time to which I wrote down while we were on the phone. He is a liar and lazy. Good luck

My family has been using Longstreet for decades and with good reason. They are super responsive,…read moreprofessional, and friendly. I had an emergency and they arrived as soon as they possibly could and knew exactly what the problem was and fixed it in no time. Cannot recommend them highly enough!

If you want honest excellent affordable service this is the company to call. Todd will always…read moreanswer the phone and help you in anyway he can. This is a five star business and I think yelp for helping me find them.

I first contacted Wire Guys for a somewhat urgent situation when one of the circuits in my house…read morestopped working completely and caused a corner of my house to go dark. Todd asked me a few questions over the telephone and said he was very busy but it sounded like it was something he could squeeze in the next morning so I wouldn't have to go without power. He showed up exactly on time and immediately put me at ease. The problem turned out to be a bit trickier than originally guessed but he worked quickly and calmly and had it solved and fixed within the hour. His professionalism and calm intelligent manner was very welcome in a stressful moment and I was very impressed with his quality work. While he was there I asked him for a quote so I could knock a few things off of my homeowner wish list. He gave me a fair price and we agreed on a time for his return. I am incredibly happy with the new work he has done for me. I added a few convenience features along the way and Todd helped me to shop the quality products I wanted. I highly recommend Wire Guys and Todd for anything you need done! r review helps others learn about great local businesses. Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees.

I am happy to say I get the same friendly and awesome service from the people who clean and care…read morefor my furnace as I do from the guys at their stores. Even when I called once really late on a weekend, I had a happy service guy and he got my furnace going again and was actually smiling. Even in the middle of the night. I find the billing statement a little confusing, but the office people are patient and help me out when I have questions or when I need oil.

Informed and no pressure sales people . Good selection and am always impressed with their delivery…read morepeople and overall customer service .

My refrigerator died two days ago. I called Dave's Appliance by 9:00 AM. By 10:30 AM a delivery…read moretruck was in my driveway with a new Maytag refrigerator in it. Somehow my phone call threaded a needle because the delivery & installation crew told me that they were one week behind on deliveries!! So yes, incredible service!!!

I had an emergency when I got to my camp in China. Jessica at the office was so calming and was…read moreable to get me on the schedule within 24 hours. They provide a quote when the technician arrived and assessed. I had Steve and Steve here to do my repairs. Steve from CT was here the entire time. He explained everything. He has a lot of pride in his work and it shows. Steve from CA showed up to help while he worked under my camp. I feel so much better knowing the repairs were done right by people who truly care. I plan to use Kennebec plumbing in the future for any issues that arise. Thank you for your great service. Pictures include the broken pipes and the new installation.