I have never been to a optometrist where I was in and out in less than 30min....and that, Yelpers,…read moreis AMAZING. The establishment itself is within a business center but it is a cute little joint with neat little modern additions like those neat little glass bowl sinks (I want one...can you tell?). The staff were very nice. I forgot my DO's name but he was quick but concise. Not slowly taking their time to explain things I've heard once a year for the past 10 years of my contact lens wearing life. I have a busy schedule and they fit perfectly. But I guess some people like getting to know their DO...talk about life...etc...just not my cup of tea. The best part? 79 buckeroos for an eye exam and contact lens fitting. I called around in the Tosa/West MKE area and that was the cheapest I could find...someone want to try and beat me?! Go right ahead! I challenge you! Just let me know if you can find a quicker and cheaper place.

The ONLY place in Wisconsin to get authentic Cartier and other luxury eyewear. Very friendly and…read morehelpful staff upon entry, they have a wide selection of frames from many of the top luxury eyewear brands. For rimless frames they are able to do custom cutting for your lenses of any shape you'd like. I'm very happy with my purchase of Cartier frames and will return if I decide to get another pair in the future.

Amazing service! With COVID precautions, the staff and myself wore a mask. I waited in my car until…read morethey texted me it was alright to come into the lobby. Everyone was very friendly and helpful. I looked around at frames until Dr. Katie Buchholz was ready to see me. She was great! Explained everything really well and went over my retina imaging with me in detail so I understood what I was looking at. After my exam, was finished the ladies up front helped get me fitted for my new frames, got my contacts delivery set up, and checked me out. They were helpful in explaining the breakdown of the costs and discounts as well. Highly recommend coming here!!

The worst customer service I've ever had. Twice I showed up for an appointment to adjust my…read moreprescription and was not even able to be seen. One time after 20 minutes I finally left since they knew I had another appointment and only had 20 minute window. Then I rescheduled and was told the doctor would be a half an hour late and after half an hour was told she wouldn't be in for another half hour. When I finally let them know how unhappy I was, they said the problem was both of ours??? The owner is the worst and blamed her intern, her doctor and me. Since I can't keep taking off work to not even be seen I asked for my money back . I was told I needed to continue to figure it out with them . In the mean time I still can't see !

Timely appointment. Tech were pleasant and knowledgeable. Office staff were comfortably friendly…read more My eyes are priceless and Dr. Mark Cook has had my complete trust since I moved to the area. His diabetic exams are thorough and pictures of the inner eye are well examined by this experienced,caring Doctor. He will make sure your eyeglass or contact prescription meets all of your vision needs.

Poor customer service and unsanitary. A person that was assisting me put some sanitizer in his…read morehand, then used the same hand to clean off the machine that I am supposed to rest my chin in. Then while I was reading the lines off the distant eye chart, another employee rudely interrupted the test and said that she needed help. The person then just left me there and then came back and asked me to start over. No apology and very rude. I didn't make it to the doctor, who I heard was one of the best.

I recently went to Bronze Optical for an eye exam. I found the staff really friendly but almost a…read morelittle too laid back. I liked the small, local shop feel, but I found there to be some lack of professionalism as they talked among themselves and there were even dogs allowed in the office. In my opinion that's just weird for a doctor's office unless it's a service dog. I wore a mask despite being vaccinated because that's my preference and I knew getting my eye exam and trying on glasses would require me to be up close with the doctor and techs. I was told "you don't have to wear that." It just felt unnecessary. The hallway down to the actual doctor's office was a bit untidy and then the doctor's office was pretty worn looking too. The lenses they had me look through to test my vision had some damage to them that couldn't be easily wiped off, and this made it hard for me to tell if I was getting an accurate vision test. I liked the doctor for the most part but she casually mentioned that due to my astigmatism, I have a significantly higher chance of retinol detachment, which I hadn't known and her casual tone was a bit alarming. When I tried to ask more questions I felt a little dismissed and she basically just said "don't worry about it because worrying doesn't help." I would have rather known more about the science behind her statement and it would have been nice to be given some resources. I don't think Bronze is the place for me but it does beat the long wait time at LensCrafters. I also like the idea because it's a small practice you can get to know the doctor rather than just seeing someone random like at Lenscrafters. I'll be on the lookout for a new eye doctor that accepts my insurance.

For me the real test of a business doesn't come when things go smoothly, but rather when there is…read morean unavoidable glitch. I recently experienced a product failure with my favorite frames from Bronze. The problem was resolved without delay and delivered with an apology for any inconvenience I experienced. Replacement was handled in a week and fitted the next day. I also brought in some frames I have not worn in 20 years, but wondered if they could be fit with new lenses. Bronze didn't sell me these frames, but was enthusiastic about the retro look and arranged for a quick fitting and turnaround. Warm, personal, competent, professional service. What is not to like about this place?

Dr Schreiber and her team are first- rate. I had recent cataract surgery and they were professional…read moreand calming for a panicked patient. Highest regard.

I saw Opthamologist Dr. Deborah Bernstein for the first time at Medical Eye Associates. I was so…read morevery impressed, from making the appointment through a patient referral, all the way to the extremely thorough exam completed by Dr. Bernstein and her staff. Speaking of staff, everyone I encountered was truly a professional; efficient, friendly and caring. The offices are modern and comfortably welcoming. I can say that this has been one of the best experiences I've ever had at any eye doctor's office I have gone to during my lifetime.

Store is very clean and safe! Staff is extremely great at what they do! I'm visiting from…read moreArizona and it was past time to get my eyes checked! I was treated by this awesome staff and they treated me like a king!!! Thank you!!

Been a customer at Quality Optical for over 20 years. Quality Optical offers excellent service from…read morea family that has owned this business forever. I will advise you parking can be a challenge downtown - just remember to plug the meter! There are lots of affordable frames. This is the kind of locally owned business that I'd like to see stick around.

The best eye care anywhere! The newest and best equipment in the state!…read more Dr. Melchert is very thorough, easy to talk with! Making sure for an excellent outcome! All the staff is very nice also! I was having lens put in my old frames and they were damaged at the laboratories. This frame was very unique and was no longer available anywhere in the US. Steven tried all over the US couldn't find any! He didn't give up and found me a pair Spain ! This is service above and beyond! 5 Star service!

Best Eye doctor ever! Very nice staff and Dr. Melchert saves the day when needed. One time I went…read moresomewhere closer since I had moved an hour away. I came running back to get my prescription fixed! I will never go to another!