Store is very clean and safe! Staff is extremely great at what they do! I'm visiting from Arizona and it was past time to get my eyes checked! I was treated by this awesome staff and they treated me like a king!!! Thank you!! read more

Been a customer at Quality Optical for over 20 years. Quality Optical offers excellent service from a family that has owned this business forever. I will advise you parking can be a challenge downtown - just remember to plug the meter! There are lots of affordable frames. This is the kind of locally owned business that I'd like to see stick around. read more

I went to Quality Optical Service right before the pandemic hit and got a great deal on glasses and contacts. Everyone at this place is amazing. They treat you like an old friend who they love to spend time with. I just returned to them after a 3 year break, and nothing has changed! From the eye exam to the service counter, I have nothing but praise. The prices can't be beat. Including the $50 exam and $79 for the frames with progressive bifocals with reflexive lenses, my total came to $352 including taxes. It was actually $10 less than I paid 3 years ago. How is that for an inflation beating experience. As long as I'm in the area, this place is my go to place for anything eye care related. read more

These guys really did a good job with my exam, and even though they don't take my insurance (VSP), they made it easy for me to get reimbursed by them. I selected the option for contact lenses. They even gave me a class on how to properly put them on and remove them. I look forward to referring this location to others. read more

Penny was very helpful in getting lenses into the Fendi frames I brought in. Great service.

You should expect to walk into what looks like a giant, cluttered, walk in closet. However, this hole in the wall on Old World 3rd Street is definitely a gem. The owner is always there, and she seems like she drinks a lot of coffee. She always remembers my face, and never my name. That's Ok --I just want my insanely cheap contacts! They offer warehouse pricing, because that's what it is.... a mini warehouse. Good service, happy faces, and cheap contacts--can't go wrong. read more

I went back in March to get my eyes checked out I finally wanted to give myself the option to wear contacts during the summer. The owner took time to teach me how to put the contacts in, It took me 40 mins. I got a free box of contacts ($15) and it came with eyedrops, solution and a case. I highly recommend this place. read more

Quality Optical Service - Freebies - Optometrists Near Me - Milwaukee, Wisconsin

Great service, very complete eye exam. I was fitted for multifocal contacts and love them. Highly recommend!

Great customer service. My contacts are pretty much on par with online prices, something I didn't expect from a mom and pop store like this. Friendly owners, you just don't get the type of friendliness they offer anywhere else. For as long as I am in Milwaukee m, this will be my place to get contacts and glasses. read more

The best place in milwaukee for glasses period....awesome owner penny, and fantastic sandy!! They always take care of me when I need lenses faster and cheaper than ANYONE!!! Thanks guys..., Versace Jeff.. read more

I have been using Quality Optical for years. They have great service, super friendly... and well, I just love this place.

I get frustrated and discouraged with all of the major eyeglass stores - $100 off, coupons for 2 pairs for $149 - discount for AAA members. Penny at Quality Optical is old-fashioned - she just adds up the prices, and the glasses end up cheaper than what you would have paid at LensCrafters, Stein Optical, Target, etc. They have a decent selection of frames, and they have no coupons or scams. I love dealing with them. read more

I have a very strong prescription. My lenses usually run $300-500 at a typical optical shop, but Penny can make them for me for a far more reasonable price. She's like the Glasses Whisperer. She'll quickly study your complexion, face shape, etc. and pull frames that work for you. I've gone through piles and piles and returned back to the ones that she first suggested. :) Her son, Josh, is always accomodating and very laid back. If I've ever had any issues, she's handled them gracefully and always wanted me to be happy. This is a long-standing, family-owned business that provides better quality glasses and customer service than any of the big chains. For a semi-blind person who doesn't want to pay an arm and a leg for glasses, Quality Optical is the place for me! read more

Penny has a heart of Gold and is willing to work with any finical situation!!! She makes you feel comfortable and at home!!! This is the best experience I've ever had!! I truly recommend Quality Optical to everyone!! Once you tell them your name, they will never forget it!! A++++++++++++++++++++++ read more

I've moved away from Milwaukee but Penny was still able to order my contacts for me and ship them to where I'm living now, despite the weird addresses they have here. I got my contacts about 10 days after ordering them and it was only $3.75 to ship them to the caribbean. Woo! read more

After getting new frames and an eye exam from Quality Optical, I won't go anywhere else! Not only is the staff incredibly friendly and helpful, but their frames, eye exams, and lens replacement prices are significantly cheaper than anywhere else in the city. They also work at an extremely fast pace; they were able to change out my old lenses in less than a hour so that I wouldn't have to wear my less comfortable backup frames. When I was still having trouble seeing a month later, they redid the exam and all of my lenses for free! I saved probably 50% purchasing lenses from Quality Optical. read more

Quality Optical is fantastic. Great prices, quality glasses and the best service in Milwaukee. Penny and Josh clearly know their business. Penny always remembers not only my name but also remebers my family. It's really refreshing to feel like I get personalize service not available anywhere in this city. Check out her very reasonbly priced vintage collection. Go there you won't regret it. read more

I have been going here for 15+ years. They have been great in replacing/fixing the frames my step-son kept breaking (about every 3 months it seemed), she spare parts so she could keep piecing them together instead of trying to sell us another pair. They are not pushy and very honest in telling you what looks good or not on you. Everyone is friendly (customers too), I love sitting at the counter and getting their opinions since my husband itsn't always helpful. I have never regretted any pair I have purchased from them. They'll also let me reuse my old frames which makes having a spare pair much cheaper. read more

I have and always will go to Penny at Quality Optical, she is the sweetest most understanding person I've ever met and she does a great job at keeping her customers happy! She is willing to work with you and gives affordable prices on designer glasses as well as contacts! She's a great business owner and I highly recommend this place to anyone who is looking to get great customer service/deals:) read more

I have looked for glasses for months... everyone always seemed to have the same things and nothing seemed to be what I was looking for. When I first walked in I wondered if it was worth my time, but I quickly found that they were EXACTLY what I have been looking for. They helped me find what I wanted, needed, and could afford.... Will definitely go to them for all my eye care needs! Good by chain stores :) read more

Quality Optical is my go to for glasses. She doesn't take my insurance but I've found them to be a better deal even so. They're straightforward & give you what you want. I recommend them to everyone in need of glasses or contacts. read more

Years back when I originally needed glasses, I followed the glitzy ads until I caught on to the racket. When complaining about the spec business a friend suggested Quality, a long time ago. Since then I've never gone anywhere else. They have the goods and Penny has that customer-centered style that has really not disappeared from the world, it's just that we tend to follow glitzy ads, instead of checking with friends. This service is a Milwaukee treasure; find it. read more

Outstanding service and quality. I was highly impressed with the doctor and staff, and you can't beat the prices. For once, I don't have save up for months just to afford new eye glasses and contacts. I highly recommend Quality Optical! read more