I really like taking my family to flourish for our care. I really appreciate the attentiveness of…read morethe providers. My only bit of feedback is around the hounding that the office staff does to get patients to fill out the questionnaires. For my baby's first appt I was having some trouble adjusting at home to all of my new responsibilities that came with taking care of a newborn, my toddler and myself having just finished a high risk pregnancy for gestational hypertension. As I was finally sitting down to complete the paperwork prior to the deadline while in between feeds I received yet another reminder call. I explained my situation to the lady that called me and she had very little empathy.

Excellent care! I LOVE that they have SOO much talent and experience at this clinic! Chelsea Gordon…read moreis top notch. I also love Dr Jung and Dr Hsiung. Our kids love coming. They are easy to reach, don't charge extra $ for portal messages (like Fern Valley sadly). I couldn't be more pleased with this clinic! They are naturally minded but have resources and knowledge for western medicine perspectives as well. They helped handle an insurance issue with ease and kindness. Love their admin team too- SOO much. This can make or break a clinic let me tell you. Sofia is amazing.

Normal dr office but full of old docs who will retire after one year but they won't tell you that…read more They'll take your money and run. Dr bacon was the worst. Scammer, he tried to me me on different more expensive meds and almost ruined my life. Then just retired. This showcases the poor quality office that is Mill Creek Family Practice. I presented with my primary concern being losing my doctor again. They're liars.

I have been going there since I was a kid in the 90s and the staff there is amazing. I have seen a…read morefew different doctors when I moved away for a bit and MCFP's doctors made me realize how amazing they are. The front office staff is great too. I am bummed they got bought out my the Everett Clinic because them being owned by the doctors let them treat people without money in mind but the same folks are still employed there which made me keep coming back. Glad they got rid of LapCorp there, that place is just a zoo. 30+ years and still coming back to them.

Seriously the kindest doctors I've ever met! This is family business at its finest. They are a…read morewonderful husband and wife team who have taken excellent care of my fiance and his family for many years, and in recent years, myself as well. The office environment is warm and welcoming. I love coming here and seeing the two very sweet allergy-free dogs that romp around the office. I have always been the stubborn young adult who has firmly held the belief that I don't need insurance. I don't have any chronic medical issues, but as you might expect, things happen! Luckily for me, Guardian Family Care doesn't actually take insurance, but instead has a very, very, affordable monthly plan which includes visits anytime I need them. There is no messy insurance paperwork/deductible/co-pay/etc, and if they have the medication or shot you need in house, they'll take care of you on the spot! * Vaccinations for my trip to India? Check! * Immediate treatment and medication for a terrible allergic reaction to a spider bite in my cheek? Check! * Getting me in for blood tests when I was passing out almost daily and teaching me about my blood sugar issues? Done! (and now my blood sugar seems to have leveled out pretty well) * Free tetanus shot at the same time my fiance had an appointment just because I was overdue for one? Absolutely! Simply put, the doctors Morgan (Dr. Robert and Dr. Nancy) have definitely saved my bacon on numerous occasions, for which I am very grateful. They give you their time, attention, and honest to goodness care. I would definitely recommend them to anyone who doesn't have insurance but needs the occasional check in. Even if you do have insurance, give them a try!

Great caring doctors. Dr Robert has been my doctor for over a decade, He is thorough and give you…read moreas much time as you need. I have been through some trying times but he is always there for you. I have talked to him on the phone for 30 minutes. This clinic gives you a whole new way to have affordable medical care. Call and find out about this clinics uniqueness to medicine and no insurance. They used to have their allergenic dogs at the clinic and they no longer bring them in, We miss them.

This clinic has caused me so much frustration. My care should be very simple but the people at the…read moreclinic have failed to do the right thing again and again. I had a major medical issue in April. Thankfully my issue can be handled by medications. After I left the hospital, I established my primary care with Dr. Leung and (of course) asked him to take over managing my five meds. Well, since then it has been an ongoing giant hassle to manage my meds. Just about every month, there's another problem getting my refills. The team fumbles that simple task over and over again. It doesn't feel like they're on my side to help me medically at all.

doctors don't have consideration of time. did a doctors appt virtual on my 30 at work. Did not show…read morebefore I had to return to work. lovely!

Only go here if you want to get tortured... this one short Indian lady straight up tortured me,…read morewhen she was brushing my teeth she started brushing my gums for some reason which made them really sore and after she started to floss and as she was doing that she was also hurting my gums alot cuz of the pressure and after the floss she was using the dental scraper which she also doesnt know how to use apparently because she kept cutting my gums to the point they were bleeding and really really sore.... Thank god the doctor came in and saved me from getting tortured further and she knew what she was doing unlike the other lady

Jeanette is usually the lady who answers my calls and claims that my messages are "in the queue"…read morefor the nurses. Both times I called with concerns and they happen to be on a Friday and they will claim to have called me back and left a voicemail or say they couldn't leave a voicemail which is a complete lie! I'm constantly on my phone so tell me why I receive everyone's calls and everyone's messages but there's. The nurses here are not intentive to my needs by any means. I ended up going to the ER on Saturday due to their incompetence. If you are pregnant and have concerns, I do not recommend this location. They will not get back to you. The nurses and staff lying goes against their values of "integrity". There has to be a better solution. -Ronald the rn also claims to have called me but I did not get a voicemail or missed call either! Help me understand why I receive the call regarding blood work but not yours regarding my health concerns and ER follow up? This is why I will not be returning

The ER doctor Alex Rackoff seemed more concerned with getting me out of her ER than trying to help…read more She was content to let me suffer more for longer. I will absolutely risk my life going to a different ER than come back here ever.

As of November 2024, no primary care docs here are accepting new patients. Previously a family…read moremember had an appointment here with a new pcp, which took several months to get, and when the appointment finally came, the provider was sick and canceled it- they did not have a replacement appointment available for several more months. My other experience here is with their walk in clinic, they couldn't help the family member I brought here, but the bill was $1000.

Expensive care with a lot people but poor organization. Doctors don't reply to messages sometimes…read moreand you need to call at times to get a response. Doctors seem knowledgeable and care about you though

Feeling well? Mental health in optimum condition? Come to Kinwell & all that will change! Maybe…read morethat's their goal...make you crazy & raise your blood pressure to bring in more business because that is the only reason I can think of for giving such horrendous service! Have a billing question & looking for your concern to be completely ignored? Again, you've come to the right place! This place is the poster company for how a clinic can make you sick! Unbelievably the worse staff all around. From the doctor that ignores your words all the way through to the billing department who apparently aren't given any means of communication as they are NEVER available & NEVER return any calls. Stay healthy -- go somewhere else!

Had a Mammo with prov Millcreek. The mammo itself was fine but they billed incorrectly, and my blue…read morecross insurance couldn't pay. After 4 months of trying to get them to rebill to correct blue cross insurance I finally just paid the bill myself so they wouldn't send a collections !! So if you want big fat bill, then go here if not, go to evergreen for your mammos!!

My roommate was in need of a new PC as the one he was seeing would no longer take his Military…read moreInsurance. He has cancer, had part of his esophagus removed in an emergency surgery, a hole in his intestine caused by the chemo, multiple issue caused by the cancer, surgery, and chemo. We couldn't find a doctor on this side of the mountains that would take his insurance that were accepting new patients, so his insurance case manager helped us find this clinic. He made an appointment with Andrea after I called to tell them all of his medical issues. Yes, it is a small clinic, it isn't new, but it is clean and the person at the front desk was pleasant. We were led to a room which was small and sparce but again, very clean. The nurse taking his vitals was very friendly and kind. When Andrea arrived in the room, she too was very friendly. After listening to him list out his medical needs and current issues she was very upfront and told him he was out of her league. She did accept him as a patient, and I have to say she has been very attentive to his needs and even helped with some issues that were bothering him but weren't viewed as priorities so weren't being addressed. While she isn't able to diagnose major issues, she is able to manage all the referrals to specialists that he needs to have done. Overall, he has been happy with the kindness and care he has received from Andrea and the staff at this clinic.

In short Good for urgent or primary care. They've helped us…read morea ton the last couple years. In long It's a small clinic run by 4 ARNPs. They offer all the basics of primary care, and stay open late and on weekends to handle walk-ins. They really commit themselves to making sure people get care. It's a small, older building that looks more like a 60s tract house than a medical facility, but don't judge it by the exterior. It's a purpose-built dentist/dr office with plenty of space inside. Comfortable waiting room, business-like and professional desk staff. The exam rooms aren't the newest you've ever seen, but they're very clean with good lighting and a comfortable setting. We've juggled a few chronic medical issues lately, and they've always been helpful and personable with advice, prescriptions, and encouragement. They can help you out if you're waiting for insurance coverage to start at a new job, and so on. They really want to make sure you get seen and get any help you might be needing. We're sorry to see Val go, but Andrea has been amazing for a long time and we're happy to keep seeing her. I live across the lake, and drove by this place dozens of times before I needed to switch doctors a couple years ago. Best choice I've made for health care in years.