Don't bother, go somewhere else. Tried twice calling them to make an appointment, all I got was the…read moreanswering machine, no call back. Went to their office twice and talked to the front desk person trying to schedule, was promised a call back, but nothing. Try Gastro Health at Northgate or Fremont - 5 stars!

I live in downtown Edmonds and these folks were covered by Molina so I crossed my fingers. Before…read morethe colonoscopy, Andrew was lovely over the phone. They recommended I use Suflave over Gavilyte even though it cost $50 and yes indeed it was an easier prep. Upon arrival at the office, I requested that the check-in person Kateri double check that I was both covered by my insurance and they'd received my referral and she graciously confirmed. The nurse who did my IV, Puja, did a skilled job and was friendly. Ian, my anesthesiologist, patiently answered questions and explained propofol. Dr Sooklal, was also approachable, yet professional. And finally my nurse, Maryann was so kind as I was taking my time getting ready and she went over my results thoroughly. I felt very cared for and 12 hours later I am just fine. They are a great team and worked well together, and I would definitely recommend them for this procedure!

Jinfeng (Jeff) Guo, MD gastroenterologist located in Edmonds, WA. After an esophogeal procedure,…read morehis note included a 'medical mistake'. Shortly after that he dismissed me as his patient claiming that I was 'rude'. If you want public information on any health care provider go to https://fortress.wa.gov/doh/providercredentialsearch/. Enter the name of the provider. This is public information.

I spoke to Angel several times. He was very knowledgeable, informative, and compassionate. I felt…read morehe provided more than enough information to make the decision we needed to make. I truly appreciate bring able to talk to someone so understanding while going through a hard time. Thank you Angel!

Angel is a kind and courteous person with a great Neck to listen, and his comments are very…read morerewarding and calming when I was in a situation of anxiety and worry of my health. He is definitely meant to be in the business of healthcare. The one thing about him that surprise me is he is so young when young people today don't have the mentality that he has. I wish him the best and I see him going a long way with whatever endeavor he does..

I cannot say enough wonderful things about Dr. Hue Wen Lim and her incredible team! From start to…read morefinish, my experience was absolutely seamless. Scheduling was easy, the facilities were beautiful and calming, and everyone I interacted with was kind, professional, and clearly very skilled at what they do. Dr. Lim herself is a gem -- amazingly kind, easy to talk to, and she took the time to explain everything in a way that made me feel completely at ease. It's rare to find a doctor who combines expert care with such genuine warmth. Her team of smart, supportive women worked together flawlessly, making both my endoscopy and colonoscopy truly pain-free and smooth. And the best part? I walked out of my appointment with all my results and scans in hand -- something that, as someone who goes to the doctor often, I've never experienced before.

My loved one spent 5 days in the NICU Level II center. She wore phototherapy sunglasses while…read moreunder her light therapy. All the nurses really helped explain with visually showing us how the babies numbers were trending. A couple of the nurses even called us at home to share the overnight news. I felt my infant loved one was in good care. We were warmly sent off with sweet goodbyes when it was thankfully time to come home. Thank you nurses.

My 5 stars is specifically for Dr. Bowers…read more Dr. Cindy Bowers at Shoreline Optum is truly exceptional. Every time I've seen her, she has treated me with kindness, empathy, and genuine respect. She takes the time to listen carefully, never rushes through appointments, and always makes me feel heard and understood. What stands out most is her bedside manner. She is thoughtful, thorough, and incredibly compassionate. She asks great questions, explains things clearly, and never comes across as condescending--a quality that can be surprisingly hard to find in healthcare. I always leave feeling that my concerns were taken seriously and that she genuinely cares about her patients. I've had both good and not-so-good experiences at this clinic over the years, but every experience I've had with Dr. Bowers has been outstanding. As far as I know, she only works in urgent care, which honestly makes me a little sad because I would love to have her as my primary care provider. Dr. Bowers is one of those rare healthcare professionals who leaves people feeling better not just physically, but emotionally as well. She is definitely a bucket filler--if you know, you know. Shoreline Optum is fortunate to have her

I've come here a couple of times for dermatology appointments. Optum uses technology such as text…read moremessaging and MyChart, which allows me to check in myself upon arrival. The front desk staff have always been friendly and welcoming. The doctor was knowledgeable and helpful, and sent my prescriptions to the pharmacy promptly. Parking was easy since there is a parking lot available.

Doctor was impatient and seemingly annoyed at patients questions, not to mention unsympathetic to…read morethe patient and family when misdiagnosing an infection for cancer. Doctor terrified patient and family by insisting that patient had cancer when it was only an infection but before it was found out that it was a misdiagnosis, doctor zhang was very short and showed no sympathy.