Don't bother, go somewhere else. Tried twice calling them to make an appointment, all I got was the…read moreanswering machine, no call back. Went to their office twice and talked to the front desk person trying to schedule, was promised a call back, but nothing. Try Gastro Health at Northgate or Fremont - 5 stars!

I live in downtown Edmonds and these folks were covered by Molina so I crossed my fingers. Before…read morethe colonoscopy, Andrew was lovely over the phone. They recommended I use Suflave over Gavilyte even though it cost $50 and yes indeed it was an easier prep. Upon arrival at the office, I requested that the check-in person Kateri double check that I was both covered by my insurance and they'd received my referral and she graciously confirmed. The nurse who did my IV, Puja, did a skilled job and was friendly. Ian, my anesthesiologist, patiently answered questions and explained propofol. Dr Sooklal, was also approachable, yet professional. And finally my nurse, Maryann was so kind as I was taking my time getting ready and she went over my results thoroughly. I felt very cared for and 12 hours later I am just fine. They are a great team and worked well together, and I would definitely recommend them for this procedure!

Jinfeng (Jeff) Guo, MD gastroenterologist located in Edmonds, WA. After an esophogeal procedure,…read morehis note included a 'medical mistake'. Shortly after that he dismissed me as his patient claiming that I was 'rude'. If you want public information on any health care provider go to https://fortress.wa.gov/doh/providercredentialsearch/. Enter the name of the provider. This is public information.

Angel was very helpful in scheduling the first consultation. He explained how the program worked…read moreand answered all my questions.

Dr Wagnen, your videos are really informative and motivational but I wish you still treated…read morepatients yourself. My personal experience with Dr. Amy Harding was extremely disappointing after being so hopeful. The receptionist that scheduled my appointment said that even though you don't see patients, all providers work together to solve complex patient situations. My appointment with Amy was shorter than told and she was extremely dismissive and told me to buy a book and read it and join a facebook support group. No treatment plan, no critical thinking about my symptoms and how I feel super ill every day. Hundreds of dollars wasted and for a practice that's supposed to have a high success rate (your receptionist told me 80%). When I asked if I could see another provider to get a second opinion I was told changing providers was not allowed and I had to stick with Amy. Expect now all of a sudden she knew exactly what I had and I have to purchase a treatment plan and spend thousand dollars to buy a bundle deal as opposed to buying for each visit like I was previously told. Seems like this place is run more like a big business scam and not a not a compassionate healthcare facility that wants to heal patients so they don't have to continue coming back and spending money. My opinion to anyone considering this practice is to save yourself time and money and find another specialist.

I cannot say enough wonderful things about Dr. Hue Wen Lim and her incredible team! From start to…read morefinish, my experience was absolutely seamless. Scheduling was easy, the facilities were beautiful and calming, and everyone I interacted with was kind, professional, and clearly very skilled at what they do. Dr. Lim herself is a gem -- amazingly kind, easy to talk to, and she took the time to explain everything in a way that made me feel completely at ease. It's rare to find a doctor who combines expert care with such genuine warmth. Her team of smart, supportive women worked together flawlessly, making both my endoscopy and colonoscopy truly pain-free and smooth. And the best part? I walked out of my appointment with all my results and scans in hand -- something that, as someone who goes to the doctor often, I've never experienced before.

My loved one spent 5 days in the NICU Level II center. She wore phototherapy sunglasses while…read moreunder her light therapy. All the nurses really helped explain with visually showing us how the babies numbers were trending. A couple of the nurses even called us at home to share the overnight news. I felt my infant loved one was in good care. We were warmly sent off with sweet goodbyes when it was thankfully time to come home. Thank you nurses.

Optum is the worst health care experience I have ever had, which is unfortunate because this…read morelocation has some great doctors. However Optum does not care about patients, they only care about money. They are always short staffed, the doctors are over booked so it takes forever to see someone. And now they are refusing to treat patients if they owe money, dropping them and canceling any appointments they may have. Rarely do I wish I could give 0 stars but for Otpum I would.

We've used this shoreline location for incidental doctor's visits ever since it opened. The check…read morein process is efficient and the nurses and doctors have been friendly, informative, and helpful.

Doctor was impatient and seemingly annoyed at patients questions, not to mention unsympathetic to…read morethe patient and family when misdiagnosing an infection for cancer. Doctor terrified patient and family by insisting that patient had cancer when it was only an infection but before it was found out that it was a misdiagnosis, doctor zhang was very short and showed no sympathy.