I was referred here by many people in the industry, and I wasn't disappointed. Mary was very knowledgeable and never tried to hard sell me. She made great recommendations and answered all of my questions. Even after the purchase, I had additional questions which she answered and demonstrated the features I had questions about. I would recommend this place without reservation. Thanks read more

Had Dean Safe move my safe for me. Kit and Paul did a great Job moving it. They were conscientious of the floors, walls, and furniture. I highly recommend them for anything safe related ! read more

First class all the way!! Great showroom, super helpful staff and great prices. Thanks!

Awesome business Mary was so helpful and informative. Don't go to Costco and get a cheap safe that you can see YouTube videos how to open. Go to dean safe great people great product. read more

Purchased a gun safe with expert guidance and spot on recommendations from Mary. The delivery was on time and the safe was placed exactly where I wanted it. After 2 months I had a minor issue with the electric lock that was resolved the same day over the phone. Every aspect of this transaction was as good as it gets. Great employees make a great company. read more

I would highly recommend for everyone in the market for a safe to go see Susan at the Simi Valley location she is an amazing and knowledgeable person. I would also like to shout KIT AND PAUL they were the ones whom done the delivery's day installation of the safe. The completed the install very quick and professionally. The communication was very good as well the delivery-time was changed but the made sure it was ok before just showing up. I would highly recommend this shop for anyone and will definitely be a returning customer to buy another safe. read more

Mary is the absolute best! She was so nice to me and gave me great advice on what I needed to do with my safe. Keep her forever! Thanks Mary! read more

Fantastic to deal with. I visited on two occasions. Both times Mary was extremely helpful, friendly and patient. The first impression from her is what brought me back the second time to make a major purchase. Mary answered all off my questions and I couldn't have asked for a better experience. The showroom in Simi has many examples of safe and accessory to look at and compare. Yes, their prices are higher than the internet vendors, but you have to take into account shipping and also keeping local businesses who provide exemplary service in business. In addition to Mary's awesome customer service, the two delivery guys were also great, careful and friendly. Thanks Dean Safe and especially Mary for making my transaction super easy and also for following up after the sale. read more

Mary Simpson at Dean Safe in Simi Valley with extremely knowledgeable and explain pros and cons of different safe options. Customer service was excellent. Walked in not knowing exactly what I needed, she assisted me in choosing the right safe for my needs. Great prices and excellent quality inventory to choose from. If you want a good quality safe at great prices, I strongly recommend stopping by. read more

We were in the market for a safe and stopped by Dean's Safe in Simi Valley. We met Susan and she educated us all about safes. We did purchase a safe and had it delivered and installed. The installation was on time and installed with no mess. If you are in the market for a safe, look no further than Dean Safe Company. Great prices, super sales personnel and white glove installation. read more

I just purchased a safe for my home from Dean Safe after extensive shopping. Their prices are very competitive, and after speaking with them I know I was getting quality advice and equipment as compared to the discount stores. Unfortunately my safe arrived damaged with a manufacting defect, and I discovered it on a Saturday. They made sure that I would be completely satisfied and took a part from another in stock safe so the problem would be solved the same day. They did so even though I picked a very popular model that sells out quickly, and they made sure I didn't have to wait for a solution from the company who made the product. I trust these folks and will buy from them again. read more

Needed a gun safe as grandchildren are regular visitors in our house. Dean Safe Company has a great reputation so it was among the first companies that I visited. Mary Simpson was great. She answered all my questions, as well as my wife's and provided solid advice. She carefully explained the features of each unit we looked at. She asked all the right questions about our needs and expectations and showed us units that met those expectations. The other companies didn't come close to her standard of customer care. Pricing is very competitive and even beat Costco's special deal. I understand why my colleagues recommended the company. Installation will be Friday and if it meets the standard Mary set I'm sure it will be flawless read more

I purchased a Rhino Iron works Safe from Deans. I had a Fort Knox and wanted to up grade size. When I saw the Rhino Iron works I knew it was the safe for me. The Sales person Susan was very knowledgeable and went over all the features of the safe and explained how well it was built I felt confident it was a good choice. I was concerned that it just look tuff and that was what I was paying for but Susan explained that "yes it looks good but its built good too" Over the course of time before delivery I spoke to Mary on the phone as well. She too, was very helpful. They provide outstanding customer service with professionals that know what they are talking about. Lastly, the delivery. Our homes are private and we only allow people in that we trust so when you have someone coming that is bring a safe that will hold your valuables you get a bit concerned. Ron and Nacho show up in a unmarked truck with the safe covered. They brought it into the house then unwrapped . They were both very professional, clean and respectful not only of me but to my home. My experience with this company from start to finish has been wonderful. read more

I went in for my first time the other day and it won't be my last! Susan the lady that helped me was awesome! She answered all my questions and was very accommodating to everything I was looking for! I never once felt pressured to buy the most expensive safe they have, but educated on what safe would fit my needs best would be more like it. I will recommend this place to all my friends! Thank you Susan for a great first experience! read more

Paul & Kit did an amazing job moving our safe, not once but twice. Didn't quite fit where we initally wanted it, so had to have them back out. They were up for the challenge! Awesome job guys! Thank you! read more

Who knew there was a SAFE store? I was in need of a in ground safe and Dean Safe Company was exactly what I needed. They have a huge selection of safes at GREAT prices. The staff was knowledgeable and friendly. They had exactly was I was looking for and were very helpful in making my decision. I would absolutely recommend them to anyone looking for any type or style of safe. read more

Thank you Mary!! Always very helpful in person & on the phone. Ammo safe delivery was perfect and exactly on schedule. Positive referral right down the line with this company!!! Highly recommended. read more

Knowing noting about safes I called a couple of places on the internet. I tired of having to dial through auto attendants only to talk to people who didn't know anything about the products they were selling. I called Dean Safe and Mary answered the phone right away. She quickly determined the best options for me and helped me understand the differences. She was pleasant and very knowledgeable about their offerings. read more

Found you guys at the Ventura Gun Show an was extremely impressed with how knowledgable your team was in helping me select the right safe. I purchased the Ranger 31 and I can't explain how satisfied I am with this safe. Nacho showed up on time and worked tirelessly to have the safe installed absolutely perfectly. I would absolutely recommend anyone to Dean Safe!!! Thanks again!! read more

Awsome service. We are repeat buyers from Dean Safe due to the excellent service they provide. Mary took her time to explain all the new features and options of the product. She explained the shipping policy and ordered as we requested. Product arrived in excellent condition and on-time. The delivery person "Tanner" was both professional and polite to drop the product exactly where we needed. Much thanks to all who were involved. Highly recommended indeed. read more

Excellent experience using this company. First time customer. Was immediately greeted and helped by Mary. She helped us narrow down to the safe we needed to get. Start to finish worth the trip to this store. Will definitely recommend them to friends and family. read more

Very pleasant experience. Mary was very knowledgeable, helpful, and friendly. We got a great deal and overall very satisfied with our purchase. read more

Highly Recommended!! I trust them whole heartedly and they won't steer your wrong. Whatever safe you are in the market for, they can assist.

We needed some help in transferring ownership of a safe to another party. Mary was absolutely tremendous. There was no revenue opportunity here - but she spent considerable time helping us. A very service-oriented and knowledgeable representative of her company! read more

I was on the hunt for an external digital safe light online, when I decided to call the sales number to see if I had the right part in mind. Mary took my call and explained to me that I wanted the wrong product, and very helpfully steered me in the right direction. If I had made the mistake of ordering the wrong part, I would have had to return it, and everybody hates that! My grateful thanks to Mary. read more

We bought a safe from Susan a few years ago and she was just great. We actually met her at their display at the Ventura County Fair. She's extremely knowledgeable and helped us pick the perfect safe for our needs. We've been very pleased with it. We've been to the store a few times since to purchase accessories and also love working with Mary. Both of these ladies are so helpful and pleasant - they truly make shopping at Dean Safe a pleasure. My husband and I highly recommend this fine store. read more

I needed a handgun safe for use in my car per state law. Based on a friends recommendation I went to Dean Safe. Their selection is excellent and I was able to ensure that the gun would fit. Mary also helped in pointing out that a certain model would be good for also carrying the gun into the range, between cars and in the house. Nice, bought one safe instead of multiples. Pricing was excellent. read more

Purchased American Security Home safe from Mary, she was most helpful and knowledgeable store is well stocked. Highly recommend this store if you are shopping for a home safe read more

I was in desperate need of help! I inadvertently locked my large garage safe in the service position with the pens/bolts out (so I could neither close nor unlock it). The company from whom I purchased the safe had only Internet service now; thus, they did not answer their phones. My problem was that I was running late for my nephew's wedding--a drive of over two hours! I located Dean Safe Co. in a frantic Google search. Thank God Jacqueline and her staff not only answered my call, but researched my problem and provided me with a quick solution! I was able to open and lock my safe correctly--and was not even late to my nephew's wedding! I give 5 Stars to Dean Safe Co. MS HB CA. read more

Can't say enough about this place. They were incredibly helpful and knowledgeable when I made the initial purchase. Their installer was professional, courteous and did an outstanding job. I needed some extra assistance after my initial purchase and Mary and Susan were extremely helpful! You will not be disappointed with Dean Safe, highly recommended!!!!!! read more

There may be a better place to buy a safe...but I seriously doubt you'll ever find it...nor do you need to look any further. You are dealing with EXPERTS in this type of need and product; and they back up their reputation with impeccable service--before, during, and especially , after the sale. Susan and Mary will take care of you...my family has been buying safes from them for many years now.....will never go anywhere else. read more

I bought a safe at the Ventura County fair. Watch out for the delivery. They deposited the 287 lbs safe in the walking path of the garage (we are remodeling right now and the garage is our only point of entry). I called the office right away and they told me the delivery was drop off only; therefore they could drop it off in the garage or the driveway it did not matter. If I wanted the safe rolled into my bedroom I would have to pay $125!!!!! read more

Found them on a web search. If you need a safe in LA/Ventura Cos, buy it here. They helped me decipher my choices and delivered and installed the safe in our garage. Nacho and Ronnie were great. The whole transaction was crisp and professional. read more

Great experience. The in store sales people were very knowledgable and were great in pointing me in the right direction. I'm glad I ultimately ended up going with their suggestion. Nacho (delivery/install guy) was very helpful. read more

The people who work in this store are extremely knowledgeable about their products. I went in not knowing too much about safes and they helped me understand what I really needed. They have the biggest selection to choose from and most are always in stock. I got what I needed, saved money big time, and am very happy. They even delivered it to my house and put it in place - none of this curbside drop off. I would recommend everyone visit this store if you are in need of a safe, whether for firearms, valuables, documents, whatever. read more