I found the care needed and was very satisfied with the timely visit and care..would have no doubt…read moreabout referring them

I was sick and couldn't hear out of my ear for weeks. After a trip to an urgent care out of town,…read moreanother trip to my regular family doctor I was desperate. My regular family doctor told me I needed an Ear, Nose and Throat doctor. I didn't know who to call. I ended up seeing Dr. Schainost. She was wonderful! She explained everything very well to me. I have had to go back and had good care from her. I highly recommend Dr. Schainost!

She is an amazing doctor. She takes the time to get to know her patients. I highly recommend her.read more

I was referred to Dr. Chait by my family physician. An ear, nose & throat specialist, he's a part…read moreof the Mercy Health network. This is my 2nd visit and I'm overwhelmed by the compassion and thoroughness Dr. Chait & his staff have. As most doctors, there's a bit of wait once you're checked in, but Dr. Chait's knowledge is evident. I would recommend him to anyone dealing with sinus, ear or throat issues.

Excellent care! Highly recommended! All staff and doctors are top notch. Location and hours are…read moreuser friendly.

From the owner: Welcome to Premier Physician Network…read more Premier ENT Associates provides comprehensive care for all patients, from infants to adults

Sneaky, unethical billing practices. Hit me with a surprise $347 bill…read more I received penicillin allergy testing. When I asked the office staff, they reassured me that they were in network with my insurance, and not to worry. A few weeks later, I received a bill for $347. I called the billing department thinking this was a mistake, as this is 3 times higher than the average price for this test, but they informed me that they charge the maximum amount allowed by state regulations and that I should have thought to ask them for an estimate. I told the billing representative that the office staff made it sound like this would be covered by insurance, and she stated "well, that's too bad." The only discount they offer is 10%, IF you pay the bill completely in full. They outright refused to negotiate the price any further, even when I explained that this bill was causing a HUGE financial burden. Please AVOID THIS PRACTICE UNLESS YOU WANT PAY RIDICULOUSLY HIGH SURPRISE BILLS.

Honestly prior to the most recent visit and the billing that ensued I would've given this practice…read morea 4 star rating. Everyone is always incredibly friendly the only issue I've ever had was the wait times you can run into at the Edgewood location but that is to be expected. During my most recent routine visit for a cleaning of both ears, per usual, my doctor made the observation that one of my ears had a cyst on the ear drum. He recommended that I schedule a subsequent appointment for a draining procedure as he didn't have the necessary tools at the current appointment. He then proceeded on with cleaning out the ear he observed the cyst and I went in my way. Upon receiving my bill for the standard services I had received I noticed an additional nearly $170 over the regular price I pay for the twice yearly cleanings I receive. I inquired with the billing department and they inquired with my doctor. He affirmed the charges siting that an additional diagnosis was made. Now had I requested for him to attend to an issue I was not scheduled for, or even to look at an ear he wouldn't have normally been looking at I could try to wrap my head around this. But the idea that he thinks it's appropriate to tack on an extra $170 for noticing something in an ear he was ALREADY LOOKING AT, is laughable. I understand that "Bill 'em for whatever you can," is the current medical mentality, but this will be the last time they bill me. **After going round and round and having the engage the help of some outside influences I was finally able to get my bill correctly. Most likely still won't return as I would not have gotten a resolution without the outside help**

Recommend him 100%. Had a chronic ear pain problem and needed a minor foreign body removal, got in…read morewithin a week and got it done at the first appointment. Explained all of the steps and was very pleased with how he treated me.

My son had tubes put in his ears at this outpatient surgery center. The center itself is very…read morenice--everything seems very clean and new; there are tons of magazines in the waiting area and a special kids corner with toys. All of the staff were very warm and friendly. They made sure all my questions were answered and were great with my son. I'm so glad we had the option to do the procedure here vs. a hospital as it was so much quicker, easier, and more personal.

MY ALLERGY DOCTOR RANT: If your kids have allergies, DO NOT go to ENT & Allergy Specialists…read more(formerly Head and Neck Associates) in Ft. Thomas, KY. Our experience with this practice has been TERRIBLE! On several occasions...their staff has been rude, uncaring, inconsistent, uneducated and difficult to deal with. Their office hours are inconvenient and their processes are out dated, painful and unnecessary. I switched from a wonderful practice in Crestview Hills, only because of the location. With my daughter's weekly allergy injections, I wanted to find a doctor closer to home. Now we are stuck with ENT & Allergy specialist for the next year and it's extremely disappointing and frustrating.