Appalling service on two separate occasions…read more 1) I couldn't find the parking area in the garage, and when I called, I couldn't get through to a human. I ended up parking a block away on the street! 2) I had shingles, and getting my medicine in a timely manner was crucial. Again, I couldn't get through to a human. I tried to set up a video appointment, but there were too many hoops, so I had to pay extra money I don't have to go to another doctor. This is not a very humane way to treat patients. Extremely frustrating experience. I do not recommend UW Physicians.

About 30 years ago I started my medical journey at the UW Medicine at Northgate, Northgate is my…read morehome neighborhood in Seattle. My pediatrician was Dr. Hyde, then when my family moved north to Shoreline a couple years later we transferred to the UW Medicine there. The current UW Neighborhood Northgate Clinic is still located at Northgate, however not in the same building as it once was. Currently, it serves as my primary care provider as part of my Medicaid (Amerigroup plan) health insurance with Dr. Roesel as my primary physician. While parking at the current Northgate location is abundant and medical services are varied, it does not have all of the offerings of my previous primary care provider, ICHS Shoreline. Since this clinic is for medical, my current medical pursuits are now separated into medical (here), dental (elsewhere), and optical (different elsewhere).

Despite cold hands, my flobotamist was gentle And I got in…read moreand out quickly I couldn't ask for more Thanks

Dr. McCarty prescribe unnessary hormones which lead to cancer. Twice was given the same antibiotic,…read moreright after it was already prescribed. Imperative issues slipped through the cracks which lead to chronic health issues. You would think that when a former patient mentions unnessary HRT prescription lead to cancer, the owner of an estasblishment would show concern rather than give a glib nasy response. Such behavior speaks volumes about this establishment.

I agree with poster Ryan E. Dr. Ball does not deserve the rating from GS. (GS reviews are almost…read morealways negative, she seems hard to please ) Dr. Ball is very attentive, cares and treats you-the-person not you-the-medical case. She is always kind and very thorough. Highly recommend Dr. Ball

I feel obligated to give Dr. Ball a very good rating because 1) She genuinely deserves it; and 2)…read morethe only other Yelp review for Dr. Ball inexplicably gave her a 1-star review. This other "G. S." reviewer has multiple 1-star yelp reviews with the exact same complaints about health care providers supposedly lacking "compassion or feeling". Nothing could be further from the truth with Dr. Ball. In reality, Dr. Ball genuinely cared and wanted to listen to and help with any questions or concerns I had about my health. She was really down to earth and knowledgable. Very easy to talk to. Highly recommended.

Dr. Koller is kind, a good listener, looks things up if she wants more info while I'm in her…read moreoffice, has great advice and is smarter than most. She is helping me with my menopause journey and has up to date info and data to share. Highly recommend!

The medical assistant named Audrey was so rude and unprofessional. Horrible attitude and hung up…read moreon me

Dr. Krengel is very detailed, smart and really cares. She addresses all my concerns, and I have a…read morelot! lol When she was on maternity leave, the other doctors good too!

I made an appointment for the first available appointment time--several months in advance--to see…read moremy "sleep doctor" (for sleep apnea) at this location, even though it meant taking time off from work. However, upon arrival I was informed that there was no such appointment and that the doctor wasn't even in. That nothing was sent to me about a cancellation was bad enough, but what truly made my blood boil was the offer to reschedule my appointment . . . FOUR MONTHS later! I declined. (What should have transpired: Offer an appointment within the next week, even if it meant staying open a bit later.) Fearing I had made a mistake with the date, when I got home I checked the report from my primary care physician (also with PMC, at the Lynnwood location), which listed future appointments. Sure enough, I had the correct date and time, and PMC had it down in its records. Browsing through the previous reviews here, I am apparently far from the only one who has experienced this sort of contempt for the client. My advice to anyone reading this: Look somewhere else for your health care.

Absolutely horrible experience seeing dr Vega. Do not see this man under any circumstances…read moreESPECIALLY if you are a woman. he preformed what I later learned to be a completely unnecessary pelvic exam (in which I felt he had no real idea what he was doing , fumbling, not alerting me of what he was doing in the moment, etc), after asking him point blank if it was absolutely necessary and if there was any other alternative. He said yes it was the only way ,after consulting other drs I learned that this was 100% untrue. There were countless other ways he could have confirmed my condition. He was also apparently unaware that the extremely time sensitive medication he prescribed to me , was illegal to carry at ANY pharmacy within 100 miles of me (I was informed by a pharmacist at the 4th pharmacy I went to in attempts to obtain said medication) wasting several hours of my time and worsening the severity of my condition. Overall extremely creepy and utterly traumatic situation. This man should have his license revoked

Dr. Bolton took an appointment with me knowing she wasn't going to help me with what I needed. She…read morekept trying to push me to take anti-anxiety meds even though I said I didn't want to. She prescribed me some in my first appointment which was not supposed to be used with current meds which she knew that I took and asked me about minutes ago in that appointment. I told her I didn't want to take them because they make me feel numb and unfeeling and she said "but you didn't get anxiety right??" She was argumentative and told me I wasn't a whole person. If you can't help patients with what they need then don't take the appointment. I know myself and my body better than you. I walked out of that appointment after 10 minutes crying - all the while she's sitting there as if there's something to talk about still. Please don't go to her, she is terrible.

Oh my gosh, Dr. Shannon is the BEST Dr. I've ever been to! I referred my husband, my Mom, my…read moreFather-in-Law. We all love him. He is so caring and spends what always seems like too much time. I feel guilty sometimes, like don't you have somewhere to be? When I want a test that may not be necessary or could be expensive he explains the options and we decide together if it's worthwhile. I feel like he listens and takes seriously my concerns, while also not going wild with meds or treatments for things that need to run their course. It's been easy to schedule appointments on short notice and there is rarely a wait of any kind.

Shannon has been my Dr. Since the Mid 90's. He is very kind and very practical. Im a pharmacist at…read morea local teaching hospital. I've seen a lot of Dr's, residents etc. He knows what he is doing and he always explains what he is thinking. He is very collaborative with his patients. I have always appreciated that. I have referred friends to him and they agree.

Really spotty patient service as a third party provider through Regence. They got a claim messed up…read moreand I had to call Regence multiple times. There seems to be a communications barrier with the front desk and I was made to be the problem with not understanding the medical process. Basically, the doctors visit was coded incorrectly and Regence denied it. I called Regence multiple times and they said go call Neighborcare. Neighborcare said to call Regence. After an hour of back and forth nothing happened. I'm not recommending this business.

In early July, I scheduled my annual wellness check and the soonest they could get me in after 3 pm…read morewas December 3. On October 17, I got a call that the clinic is closed that afternoon and the earliest they could see me after 3 pm was going to be January 24. The man who called was rude and never apologized for the inconvenience.

Dr Schuessler was my primary for five years ! Was so sorry when she moved from Polyclinic!!!…read moreCaring, thorough, and down to earth !!

I have no experience with her new office. As a primary…read morecare doctor, Dr. Schuessler is absolutely Steller in every way: Great listener, diagnostician and resource manager. Plus, with me, she was open-minded about adjunct modalities. And, she doesn't give up when symptoms don't fit the text book. I was her patient for many years until she changed her role at Polyclinic. Now, insurance aquisitions have narrowed my choices relative to the next great doc I switched to and not in a good way. But blessings abound. I see that Dr. Schuessler looks once again to be an option.