Dr. Roxy and her entire staff are amazing! I have been a patient for two years after my previous…read moredentist retired. I couldn't be happier with the care and warmth of my experience. My most recent treatment was for a crown. It was painless and turned out perfectly! I highly recommend Dr. Roxy and her team!

My family switched to Dr. Roxy when our insurance company stopped working with our other dentist,…read moremy children has cleanings and everything was fine, my husband went for his cleaning and they told him everything was fine, that was a week ago, today he went back to our previous dentist and has to have oral surgery. He had a 10mm pocket of infection above a top molar that infiltrated his sinus cavity. He was in surgery an hour later. This could have turned deadly. We will not return to Dr. Roxy.

I've been coming here for 10 years. Since before they were Alliance Family Dentistry. I would say…read morethat Alliance Family Dentistry is even better than my prior dentist at this office. Over the years, I have met at least three of the dentists and several hygienists, ALL I've met have been excellent. They are kind friendly people, and they do not use high pressure sales tactics trying to get you to do work you don't need. I don't believe I've ever had a delayed appointment and I've never had a negative experience. Recently, I learned that they are not going to carry my current insurance in the future, but instead of dropping me, they gave me a nine month heads up AND they are continuing the existing coverage for the balance of the year. I looked into going to another dentist once I learned of the insurance change and that experience was a nightmare. I was reminded that not all dentist offices are as well run! They also offer their own insurance plan outside of Delta dental, if needed. Better to stick with an excellent, well run office than switch to an office that has horrific customer service.

Dr Colt and his entire team are amazing! I've been with Dr Colt six years. His wonderful…read moreassistant, Aimee referred me to him. Besides being a great dentist he is a kind, hard working man who truly cares about his patients and his staff. I referred my good friend who has a phobia when it comes to dental. Now she doesn't hesitate to do her dental appointments! She in turn sent her husband and another friend to him, As long as I'm here in Colorado I'll continue having him as my dentist.

New to the area and wanted to establish care / get a routine cleaning. This was the best dental…read moreexperiences of my past 20 years! From Elizabeth at the front desk (who worked so hard to accommodate my schedule), to my hygienist Connie (extremely thorough, answered all my many questions and gave me some great tips), to Dr. Kate Tao, who was extremely personable and took the time to review my past records as well as give me a general sense for what to expect over the coming years--a truly wonderful practice that I can't recommend highly enough. 10/10!

I hate going to the dentist. I've had some pretty bad experiences at the dentist in the past and…read morethat has led me to want to avoid going at all costs (and a lot of it is because of the cost)! But obviously it's important to go. Moving to a new town means starting over and I got a recommendation from a friend who also had bad experiences in the past, so I decided to give Covin Tao Dentistry a try. I've been several times now- for emergencies, like losing or breaking a crown, and also for checkups. I think I can now say that I can trust them and I can highly recommend them! This practice is recommended in many local Facebook groups as a place where the staff are gentle- I agree that this is the case after multiple visits. I really appreciate this. They seem to understand dental anxiety. :) I also deeply appreciate that they don't recommend a lot of extra things and don't seem to be focused on money; this is a huge relief to me. They don't pressure you and mostly don't shame you (although of course they are very focused on flossing education!) Their offices are very nice too. There are three doctors in the practice and they are all related! I think this is sweet and cool. Dr. Colvin is the husband, Dr. Tao is the wife, and then Dr. Kate is their daughter! I haven't met Dr. Tao yet but people RAVE about her! Dr. Colvin has been my primary dentist and he is very good, has a quirky personality, and really seems to know his stuff. When I had a crown fall out on a Friday after they were closed, because I am a patient with them, they arranged for someone to meet me at the office which I was SO grateful for! I got to meet Dr. Kate and found her absolutely delightful- gentle, kind, personable, funny, and she made the process not painful and quick- I was very impressed and I've had NO issues since! I really appreciated their customer service in helping me after hours and that I didn't have to wait all weekend for an appointment. Their communication was excellent too. The staff all seem friendly. I had a great experience yesterday with Courtney, a hygienist. I was impressed by her and didn't feel shamed in how she talked to me which was refreshing. Overall I am thankful to find a dental office that I feel I can trust and hopefully from now on won't dread going to! I encourage you to give them a try.

New patient, had an 8:00 a.m. appointment. Had to arrive early since they did not send paperwork…read morelike they said. After completing paperwork, I sat in the waiting room until 8:35 before being called back. I was there for a toothache only. It took 5 min+ just to get my name in the computer for an X-ray. After the X-ray it took another 5 min+ to have a dentist look at it and tell me I needed to be referred to an oral surgeon ( thank goodness!!!!). Once I learned who they refer patients to, I asked to be referred to another surgeon I am familiar with. I called Downtown Dentist after my appoint was done, 1 hour for 1 X-ray, and provided them with the surgeon's information. After hearing nothing for 2 days, I called the oral surgery center. They had not received the referral!! The people at this dental office were nice but the place is a train wreck. If you want a place that cares about your care and time, this is not the place for you. I will not go back since they blew it from start to finish.

Made appointments for my two children in late July, for my to children for standard cleanings…read more Appointment was to be for August 5th. I spoke with a female receptionist, who assured me they were in-network for insurance. She also assured me that she would verify all of this with the insurance and if there were any problems (being out of network) she would notify me prior to the appointments. Never heard from her, so I assumed all was good, only continued to get reminder texts for the appointments. When we (myself and my two children) walked into the office for our appointments, it wreaked of urine and feces. It was absolutely disgusting. I was never asked by either hygienist if I wanted my kids to receive fluoride.(whether I wanted to or not doesn't matter, it's standard practice to ask the parents) after waiting quite a long time for two standard cleanings, I was told there would be a "co-pay" for each child because the cleanings were only covered at 70%. I paid the "co-pay" and we left, thankfully, finally escaping the awful smell of a used diaper. It was truly disgusting. A few days ago I received a bill saying we owed much more than initially presented, mind you, for standard cleanings with no cavities. We were billed as if the dentist was out of network; so lied to about being in network and fraudulently billed by saying it would verified beforehand. Not to mention, the "co-pays" were not deducted from any of the cost. When the kids father (primary for insurance)called to straighten out the billing issue he was told they use a 3rd party provider for billing; it just keeps getting better. Then had to leave a VM with the billing service, to be told, in a recording, that a return phone call would come in 2 business days. Downtown Dentist, this is who you would like representing you by doing your billing??? This is unacceptable and the dentist is in fact in network. How can you even allow clientele to come into place of business smelling that way? How can you bill people this way after lying to them and making them feel reassured that their insurance is in network. This is fraud. -10/5 recommended.

New office address who this?! I've been here about 3 or 4…read moretimes now and I'm still impressed about how timely they are. Today was the first time I was called in 5 minutes after my appointment (which no other office I've ever been to do, it's always a 30 min wait at least). As far as the service I'm very happy, everyone is super friendly and profesional. The new office looks great, they have good equipment, and it's very clean. Looking forward to keep coming here for my dentist appointments. Today I had my 6 months cleaning with Teresa and she was so much fun to be with. We laughed, she cleaned, and everyone was happy. And towards the end Dr Pollary came to check on me and that was that. "Tooth be told they love their patients" and you can tell!

Staff is always pleasant, scheduling is simple, cleanings are a breeze and Dr Pollary is the…read morefinishing touch!

Excellent experience. Super helpful staff . Dr. Platt is…read moresuper knowledgeable and friendly! I am actually looking forward to going back and having both dental work and orthodontic work accomplished!

Went to Rogers and Platt as a new patient for a routine cleaning. My first appointment was…read morerescheduled by the dentist the day of. When I returned a few days later, I received extensive X-rays and photos totaling around $500, but no cleaning was performed. I was then told I would need three additional "deep-cleaning" sessions costing approximately $1,800 before insurance. Waste of time, waste of money, don't make the same mistake.

Last Thursday I started feeling tooth pain on the lower RT, esp. when drinking hot or cold…read morebeverages. The pain was real bad on Sunday. So I called Dr. Miller's office first thing Monday morning. They took me at 10:20 AM for an exam and Dr.Miller said, "Why did you wait so long? Next time call right away." He found the offending tooth which was not the one I thought and said you'll need a root canal. He numbed the tooth to give me relief and he and his team did the procedure at 1:30 PM that same day. I had no pain post-op, but the best thing was the high caliber service and thoughtful personal care I received. 5-STARS.

This dental practice charges a $75 cancellation fee if less than TWO DAYS NOTICE to reschedule an…read moreappointment. If you're a busy professional who may need to make last-minute (or even 48-hour changes) to your schedule, this practice won't work for you. This is compounded by their reduced office hours -- some partial days, etc. during the week. And yet, if you have a dental emergency and try to get in at the last minute, you just can't -- or it's very difficult. Generally not very accommodating. I also I had an implant procedure that didn't go well -- the implant post fell out of my mouth after a 1 1/2-hour bone graft procedure to put it in. While I was patient with this situation, they don't extend the same flexibility and courtesy to their patients.

They are incredibly kind and do a great job. I had fillings before that they couldn't get me fully…read morenumb for and were incredibly painful. Here they were welcoming and not rushed and did a great job! I was not in pain. The front desk was always really welcoming.

I rarely leave reviews, but my experience here has been awful from start to finish. I was told I…read morewas getting a root canal, but apparently I never actually received one and only got a crown. I have been in severe pain for two weeks and have had to go back multiple times, only to be told there is "nothing they can do" and to take pain meds. Today I was suddenly referred to an endodontist because the pain has gotten so bad, yet no one even tried to adjust the bite before jumping to another appointment a week out. The quality of the dental work was unacceptable. The assistants did almost everything, including the crown work, and they clearly are not trained well. One of them cut my gums during the procedure and said "oops." I have photos of the damage (my gums, tongue, and even lip). During one visit I received five shots because they could not get the tooth numb. My teeth were not hurting before I came here, I NEVER had pain in my mouth and now? After going to them, I am dealing with constant pain and have to go in for a REAL root canal to undo the damage they did with my nerve in my tooth. They also pressure patients into leaving five star reviews by promising free teeth whitening for life. This practice does not focus on patient care, only money. There are far better dentists in Colorado Springs. I regret ever coming here and will not be returning or spending another dollar.