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    Deborah Whitt - State Farm Insurance Agent

    4.9 (7 reviews)
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    Services - Deborah Whitt - State Farm Insurance Agent

    Homeowner or property

    Car and truck insurance

    Life insurance

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    8 days ago

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    11 months ago

    Super experience, I've been with them for more than 8 years and the customer service is super.

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    Ask the Community - Deborah Whitt - State Farm Insurance Agent

    American Custom Exteriors

    American Custom Exteriors

    (10 reviews)

    They quoted me $90,000 for an addition collected $4,500 from me. I waited 8 months and the price…read morewent from $90,000 to $129,000 and no longer included the wood siding or flooring. They let me know this price change one week before breaking ground. I would not let them change a lightbulb for me. American Custom never gave me my money back. I brought them to the Better Business Bureau where they lied multiple times and I had proof of their lies. I spoke with the architect that American custom used and he stated he said he did not even get $500 from American Custom. They cut a hole in my dry wall about 3' x 2' and made a disaster with dust never cleaned up their mess and never even offered to fix the hole at the end. American Custom was here for a total of 10min when they cut through the drywall (which I have on my ring camera) when they cut hole. They were in and out. So I guess it's $4000 to cut a hole in drywall? If you have a project, don't do it with this company. American Custom is not trustworthy and definitely not honest.

    We are gathering several estimates for work we need done on our home. I spoke to someone in the…read moreoffice last week who scheduled an appointment this afternoon for Kevin (she said he was an estimator) to come to our house to see what work would be required and hopefully to give us an estimate. The appointment was set for 1:30. When there was no sign of Kevin by 2:00 and we hadn't received a call to say he was running late, I called the office again. I don't know if I spoke to the same person, but as it turned out when our appointment was entered into their system, the person doing so somehow neglected to push the button that would actually assign this appointment to Kevin. She called it an "honest mistake." It was a pretty big mistake and had I not called the office, we wouldn't have even known there was a problem. We decided to call another company for an estimate.

    Modern Window of New York - It appears as though the lower right corner is kicking into the house.

    Modern Window of New York

    (19 reviews)

    My $9000 window continues to disappoint me. Looks as though even the structure is threatening to…read morefail at this point. Lower right hand side clearly appears to be kicking in. Probably due to the window not having the lower supports that most bow/ bay windows have installed. Thanks again Modern Window.

    Edit: After calling Modern, Jessie the tech guy, came back out and made some repairs to the strike…read moreplates and adjusted the door so that it closes without a noticeable gap. The strike plates were given longer screws that made the deadbolt a bit more secure, but I addressed that the door lining/casing needs replaced from the amount of wood removed from behind the deadbolt. Jessie took pictures and said he will show them to his boss. The clicking noise at the door jamb was finally addressed by the tech to discover that there is a broken spring in the door jamb and the entire door jamb will need to be replaced. Again, I was told a piece will need to be ordered and customer service will be in contact. Jessie wrote on the order form about the door jamb, but only said regarding the lining/casing, he will show the pictures to his boss and talk to him about it. I purchased two doors (front and rear entry doors) in the Spring of 2021. We paid $4,260. We were told the doors have free lifetime service and that the company is accredited with the BBB. Sounded great! They were installed in August of 2021 and I've had nothing but issues since. First, I noticed that there was a 1/4" gap at the bottom of the doors. When I called customer service, it took nearly a week for the techs to come out to simply remove a piece from the door jamb that protects it in shipping. Next, we noticed the front door had a slight gap at the top. Call to customer service, another two weeks goes by before the techs come out to place a couple of silicone pieces around where light is peaking through and they move the strike plates so the door closes tighter. Third call to customer service, the silicon draft stopper at the bottom of the door has completely ripped off. Techs come two weeks later with the wrong size silicon draft stopper and later the customer service says it'll be another two weeks to order the proper size part. Meanwhile we have to slam the door shut to secure it and the bottom door jamb has a weird clicking noise. Finally today they were here to install the proper sized draft stopper and we discussed slamming the door. They moved the strike plates back to the original screw holes and blamed the gap at the top for being that the insulation is too short for our door, and a guy named Chris that can properly assess the situation and place a thicker piece of insulation in the doorway will call. They also removed wood behind my deadbolt strike plate when they repositioned it. Now one of the screws is only 1/2" into the wood and not secure at all. I'm LIVID! I called customer service and told them, "I need someone to come out that knows what the f**k they are doing!" And the answer I got, the guy I need, Chris, isn't in till next Tuesday. There's been four different techs that have come out, and I swear they don't communicate with one another AT ALL! I've been delaying making this review because I really hoped they would make it right. Instead I get shabby service, extended wait times and excuses after excuses. I recorded video as well, but I can't figure out how to upload it on this app.

    Deborah Whitt - State Farm Insurance Agent - homeinsurance - Updated September 2026

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