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    PostalAnnex

    3.3 (50 reviews)
    Closed 10:00 am - 3:00 pm

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    Passport Priority shipping-- 2 sets of documents. Thank you Wendy for your help!
    Shavonne A.

    This review is for passport mailing and Wendy who was the very pleasant and helpful notary public and attendant at the front desk who was friendly, knowledge and went above and beyond to help. This was my first time renewing my passport by mail and I was nervous not wanting to make a mistake in submitting everything. I first asked the young man at the front what the best way to ship the documents was, I was mailing 2 passport renewals-- he told me Priority is what most people ship with and that Priority shipping mailers are $20 each, I said no problem, wanting to make sure everything is mailed the way it should be. Wendy overheard our conversation and informed me that I could also purchase one Priority mailer and then a cheaper mailing envelope to include inside the priority envelope for the second set of passport documents, mailing them together. Awesome! This saved me $20 and ensures that my applications are received at the same time which is super helpful! The young man could have suggested this as well, but he didn't. Maybe he didn't know this was an option? Thank you Wendy for your help and for being so pleasant. Your kindness ans customer service meant so much!

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    8 months ago

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    7 months ago

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    2 months ago

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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

    Update your holiday hours online. Only open for 4 hours in the middle of the day. Unrealistic. Have to wait 3 days to drop off package.

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    3 years ago

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    6 years ago

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    3 years ago

    Very friendly staff! If your shipping via usps it doesn't get scanned , but have never had a problem

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    8 years ago

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    4 years ago

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    9 years ago

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    6 years ago

    Postal Annex+ is great! Thank you Robert for such excellent service and always willing to help out

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    5 years ago

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    11 years ago

    Business owner information

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    Nicole W.

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    Page 1 of 2

    Ask the Community - PostalAnnex

    Review Highlights - PostalAnnex

    We don't have a post office in Eastvale and for the convenience, I am happy to pay a little more.

    Mentioned in 4 reviews

    Read more highlights

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    The UPS Store

    The UPS Store

    2.4
    (145 reviews)

    Friendly and great service! My go to UPS store :) they also have good hours. Nick was very helpful.read more

    Really bad experience here. I tried to be understanding as to why Rachel was being so rude. I get…read morethere is policies in place, but that shouldn't disregard kindness or compassion. Rachel was off to the side while about 4-5 of us waiting in line. She was busy boxing up what seemed to be orders. When the gentleman was doing back to back notaries, she hoped on the register to finally assist him. She didn't apologize for the wait or show any basic customer service skills at all towards anyone she rang through the register. I don't mind the wait but people were leaving behind me and others showing frustration its customary to at least thank guests for being patient or even acknowledge their presence. I finally get up to the front of the line and she says, "you can come over here" very displeased to be there or working. Then immediately follows that by telling me she will charge me due to the box not being taped. Again I understand policy, and every other UPS I have visted never gave me a hard time over less than 14 inches of tape. But it was the extreme lack of compassion and the rudeness that was so frustrating. I explained to her, okay I'll go back to my workplace I was working nearby and seal it up. Less than 12 minutes I return and she has me standing in line again. She was observing the line and telling customers they didn't have to wait for notary in the line so she could have observed my box not sealed and said something ahead of time as she felt confident to pull notary vists out of the line. She carelessly continued to say, "that's fine, that's fine!" I simply just wanted to share it was a bit frustrating waiting twice in line, and share my side of things, then dealing with someone completely rude, and how no other UPS has given me a hard time. I would have taken care of the customer or Again re-enforced the policy with compassion. The reviews I am reading about this location are exactly what my experience was:( I would recommend another location if you can or hope they can retrain her, or take some type of action. You never know what people are going through and the economy is tough rn, kindness goes a long way. I hope things get better for her if she was having a bad day, but you just can't take it out on people like that. I gave two stars even though she was very rude, truly unkind, and insanely strict, because I own the fact that the policy says to seal the box when you click on instructions, and that was a miss on my part, just never knew prior to visiting this store, and that the gentleman working did a great job with customers. Even returning customers in line were excited to see him, and knew his name, (think it was Nicholas) so shoutout to him for the customer empressions he made, and maintaining the long line. Also, called in to speak to customer service about the interaction and they were so polite and apologetic and I really appreciated that. I followed up with a positive survey for them. Will also buy a spare tape roll to keep in my trunk as now I am educated on the policy.

    Everything Boutique Shipping And Mailboxes

    Everything Boutique Shipping And Mailboxes

    3.5
    (37 reviews)

    Super cute little store filled with creative gift ideas…read more Parking is easy. It's just a general parking lot BUT be mindful, many locals ride their horses to this little plaza, so sharing the road is a necessity. The staff are kind and pleasant. It is a tinsy bit pricey. 4 stars because it is heavy in the incense/scents/perfumes. 5 stars if it had been scent free.

    I should've read the reviews before entering this small shop and maybe we wouldn't have been…read moreaccused of stealing! I walked in with my very pregnant self and my 3 boys under the age of ten. We had just done some Father's Day shopping at Boot Barn. I was told they would have Father's Day cards. Walked in and immediately was STARED down by the white old lady at shop. I get it. They have nice things and little kids aren't the safest. But not a freaking word from her. I asked if they had cards and she said, "where the kids are standing!" She was so annoyed by our presence. I didn't want to buy anything from her but my boys wanted to get their dad a crochet football and a card. Fine. We walked up to pay and my son noticed some little coins with crosses on them. He showed them to me and I said they were nice and he put them back. I paid in cash and said I didn't need a bag. She looked over the counter to make sure I put them in I know she wanted to make sure I didn't steal anything!!! She then proceeded to tell my 7 year old that the "tokens" weren't free. I was so confused...what was she talking about?!! She had my son open his hand. It was the CHANGE from the cash I had given her. Her face dropped and the, "so sorry's" started to come out. I didn't say a word. She needs some serious Jesus in her life. I nodded in disbelief. I'm too pregnant to fight with such a disgusting human. My boys were shocked she would think those things. Learning lesson for them about rude people and taking the high road. Shop will unfortunately not last with that terrible customer service.

    The UPS Store

    The UPS Store

    3.9
    (55 reviews)

    I want to give a huge shoutout to Alyssia at The UPS Store for her outstanding service! We came in…read moreto get some documents notarized and, despite the store being extremely busy with customers picking up packages and the added challenge of kids being loud and grabbing things from the shelves, Alyssia handled everything with absolute grace. She was the only employee working at the time (since a coworker had called in), yet she managed to juggle everyone's needs without ever appearing flustered or stressed. She kept calm under pressure, multitasked beautifully, and still gave us her full attention to make sure our notary needs were taken care of correctly. Alyssia's professionalism, patience, and ability to keep things running smoothly in such a hectic environment are truly impressive. She definitely deserves recognition -- and a raise!

    Alicia (or Alyssia I'm sorry if I'm butchering the spelling) and Eric were so amazing and sweet. I…read moream unfamiliar with sending packages but they both made it so incredibly easy and I am better informed and A LOT more comfortable with sending out packages for next time. Please give these two employees a raise or something!! They are such an asset to this company. Even though I came in only a few minutes away from closing time they remained with a smile on their face the entire time and were so patient and kind. They made this crazy holiday shopping season a breeze! 10/10 I'm reviewing them across all platforms because they're great!!!

    PostalAnnex - shipping_centers - Updated July 2026

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