I am from Wyoming and i need to express what a great experience I had having My boots repaired at…read moretheir shop. I took them in to have the heals repaired, they came out looking like a new pare of boots all shined polished and the craftsmanship that they have in their profession. They take pride in their work. Just a great place! I will be back Thanks

First off I'm sorry to have to leave this review, and fair warning, it is long. I don't write many…read moreof reviews and I really expected to leave a glowing A+ one after my initial experience in the store. I also should have spoken up while there and thoroughly looked over my boots before leaving, but I was hitching a ride with someone else and they have a lot of other stuff to do before we leave, so I rushed through my pickup. For that, I apologize to the business that I was not honest while I was in the store. I'm not the kind of cowardly yelp reviewer who smiles in your face, then writes a nasty review after they leave. I'd rather be a good customer who doesn't cause trouble. I also want to say that I have no issue with the store, its staff, or management which is why I wanted to leave 2 stars instead of 1. Everyone in the store is extremely knowledgable, friendly, helpful, and polite. The store is pristine, has an excellent boot stock, and competitive prices that far exceed any other store around in terms of quality, variety, and style. So if you're looking for a new pair of boots, make Al's your first and only destination. That being said, I'm gonna be honest here in the hopes that the repair side of Al's improves. This was my first time going to Al's because I live 5 hours outside of Billings, but I needed a cracked sole repaired before it got worse. I come down here often enough that it made sense to drop them off at Al's. Now, I have had shoes repaired at other "quick repair" shoe places, who usually produce ugly work on resoles. But that's about what I got here and I gotta say that I expected better workmanship from a name like Al's Bootery. I mean, they're a boot specialty store for crying out loud. These pictures were taken right after we left. As you can see, the edges look like they were finished with a wire brush. Unless you don't have masking tape and a bench grinder with a sanding wheel, there's no reason for that. There's polish or dye all over the white stitching (why not just use brown?) There's also a gap between the welt and the sole, glue residue, and the dye looks hastily applied. There was even more glue and wax (polish?) residue before I took the photos, but I peeled/wiped that off because I originally wasn't going to take pictures or leave a review, so that's my mistake. I wore them out of the store, and basically just wanted to hide as much of that stuff as I could once I noticed it. I'm not trying to be unreasonable, but if I handed work like this to someone, no matter how much I charged them, I'd be embarrassed. I make cowboy hats as a hobby, and am very familiar with leather working and how boots are made. So I can understanding how much sweat, time, and hard hand work goes into repairing a pair of boots, while still recognizing clean work. But if I knew the repair job would end up like this, I would have just spent an extra $100 and change and gotten a brand new pair, cuz in the end I didn't really end up saving any money. If the repair was for a pair of work boots, I probably wouldn't be as bothered. But these are my only pair of dress boots. My goal is to have them look sharp for weddings and events and such, so I take care of my boots. I condition and polish them regularly, so I at least expect them to look nice even if nobody else is looking at them because I'm the one who is wearing them out, and I'm the one who is seeing them all the time. Now, I do acknowledge that the turnaround was quick, and that $120 isn't very much for the work done, but that isn't an the excuse to justify poor craftsmanship. And to be honest I'd rather have waited longer if it meant better results. I know Al's is the only game in town because Eiseles no longer does repair, but that is no excuse either. I could see that if Al's wanted the customer to expect better work, then they might charge more. I don't run their business though, so I can't really say. What I can say is please do better, guys. Maybe nobody else around here is looking for a clean finish, so you just do what your customer expects. Maybe nobody has said anything until now. Maybe a review like this doesn't carry much weight nowadays. Or maybe I'm just too old school. Whatever the reason, I was really hoping to be a return customer, but unless things improve, I guess I gotta got to Miles City.

Jace is the man! Superior customer service and very knowledgeable. Highly recommend stopping by!read more

1st timers. My wife and I took the plunge We got great…read moreservice and we're helped out plenty. Friendly welcoming staff. I didn't catch the shop clerks name, he gave lots of help and informative advice. Huge selection We would have been on the dark without the help. The selection was over the top. Every thing from budget Friendly to extravagant. Gifts and gags as well. Definitely a fun clean shop. 100% recommend. We left happy with the value and product selection.

Very enjoyable experience going in. They're knowledgeable about there products and all the staff…read moreare super friendly and will talk your ear off. Big variety that will cover pretty much anything looking for. Will definitely be back in.

We love the Ski Station. A few years ago, they fully outfitted us as first time skiers. Mariah was…read moreincredibly helpful in getting us what we needed for our skill level. This year, we returned to update some things and when we walked in the door, Mariah, remembered us and our order from years earlier. She offered great customer service and expertise in both experiences. Support a local shop and buy your gear at Ski Station!!

Went in as a novice who's only rented gear with only the most basic knowledge. Adam spent the…read morebetter half of an hour explaining basically everything there is to know about snowboarding, from the boots and straps, to the boards themselves, as well as answering any questions I had. He is very passionate about his hobbies and I really enjoyed talking to him. The store itself was also really well kept! Very excellent all round!

I can't say enough good things about Mosaic Threads. I order…read moreall of our logo-wear, event shirts and Staff shirts from them. I love that they are local and each person you talk to when either calling on the phone or stopping by the store, is very friendly and always professional. Cheryl is the person I work with the most and she goes the extra mile to ensure each order is done correctly and as quickly as possible. I highly recommend Mosaic Threads if you are in need of any personalized items from just a few things to 100's! They will definitely get the job done.

I brought in my jacket to get a new patch to cover an old one and they did a wonderful job covering…read moreit up and making it look more retro! Plus, it was only $8 and it changed the entire look of the jacket which I loved! Also, the staff was very friendly and helpful both when I dropped off the jacket and when I went in to pick it up! However, I wish they had more hours of operation though because I always wanted to go there on a Saturday but they were never open. -Tim Herzog

I didn't catch the name of the woman that fitted me and brought me everything I needed. The most…read moreamazing customer service. I now feel beautiful, and look beautiful, because of what she brought to me and helped me with. Thank you so much!

After trying 3 times to find a bra that would fit me after a double mastectomy and spending…read more$493.40, I still do not have a bra that works. I asked for a bra extension on the one bra this last time but, was told that the bra would stretch so I didn't need it. I said it was still tight. Yesterday I wore that bra all day when I took it off last night, I had visible marks around my arm and at the band level. This morning, I woke with lymph drainage problems on that arm. This is not the store to buy your bras they do not listen to what you say they decide they know best. They do not tell you the price of the breast implants unless you ask at the time of check out. When you go looking for help with getting a bra after a mastectomy you are still in shock and need competent help not money gouging help that really does not understand putting on to tight a bra just backs up the lymph drainage. I would not recommend this store for buying any bra. At no point was a refund even offered they state that everything is in store credit only.

I would be giving a decent review, but they didn't take a crucial measurement for glasses so now I…read moream stuck unable to order glasses because of this. I live far outside of any city, 2 hours from Billings so this is a major inconvenience. Not to mention, they do not take VSP so I had to pay out of pocket for the exam. Sloppy work, they don't take the most common vision insurance, I do not recommend this business.

At my advanced age I have shopped numerous places for different eyewear. I have never found a…read moreplace that provides the quality service that I have experienced at Marion's. After years of struggling with different eyewear Opticians and quality/service issues it is truly nice to find this place. They have a great friendly staff and their service is outstanding.. I am truly happy to be their customer. Frank Kolendich

Great local dress shop for all clothing needs - fantastic selection for both casual and formal…read morewear, quality fabrics/designs, and amazing service. I literally dropped in two weeks before a wedding and came home happy with a lovey floral gown and extremely comfortable footwear for a moderate price. Their quality makes the prices a bargain.

This shop is local and has something for all women . Way more than dresses! Love shoes? Yes. Plus…read moresize? Yes. A happy accident finding this place after my luggage was lost for a day. I now have my new and preferred shoe shopping for all occasions--quality, unique, fun and elegant. The website is up to date so I can continue to shop after my return home. The service was over the top excellent and knowing I was shopping local was the cherry on top!