words cannot describe how pleased we are with the deck that was constructed at our home the crew were professional, diligent, well mannered, experienced, and on time as discussed! from the initial phone call to the estimate process to the completion - they even cleaned up EVERYTHING and hosed down the deck/yard I would recommend them in a heartbeat read more

They did an amazing job on all of our decks. Highly recommend!!!! They were quick, clean, professional, and all around nice group of guys. They paid attention to each detail and our decks look amazing. read more

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Love our new deck! Great experience. Came when promised, fair price, hard working crew. Wanted to stay local and so glad we did. Really a great company. Love that they have a showroom where you can pick up a sample too. read more

Decks Unique - Decks & Railing Near Me - Commack, New York

This will be a long review, so grab a snack & a drink...My wife & I decided that '19 was financially & finally the year 2replace our 30yr old wood deck. Boards/spindles were loose, also not up to the current code w/the spindles being 2far apart (grandfathered). I flipped thru local home magazines, & started to "cold call places", scheduling estimates. I ended w/a total of 7, w/Decks Unique being #6. I decided to get the 7th estimate, to solidify my decision. Flipping through magazines turned out 2be a "waste" in my book, as I didn't even find them in a magazine. On 1/7/19, I hd the owner, Joe of Victorian Fence company, I used 2 yrs ago, come 2look @ some bottom rails on my fence panels, I felt were sagging. He could see my concerns, & w/o hesitation, set up a date for them 2be switched out. Technically, they weren't sagging enough 2be covered by warranty, however, as a business owner, he made good, & took care of @ NO COST. At this point, you're saying 2yourself, "why is he talking about his fence?" With all this care, & the customer 2owner connection, I politely asked him of any deck companies he recommends. He said "Decks Unique." I asked him if there was any connection, & he stated, he has worked w/them in the past, as well as the great reviews online. Joe told me 2look online 4myself, & read. This is the epitome of that phrase "word of mouth." I liked right away from what I read online, & w/o hesitation, I called Decks Unique (Kyriel-GM/Admin). From that 1st call, I sensed true care in her tone, professionalism, & w/o a doubt, having some1 come out 2me soon 4an estimate (based on my availability), in addition, a match for my needs. I am one, who stresses being punctual, timely communication, & professionalism, not 2mention a phenomenal job. I was able 2set up a consultation 4the next afternoon. As soon as I finished my convo w/Kyriel, an email was sent 2me confirming my appointment, as well as links on decking material 2better educate me, as well as introducing me 2who would be coming, & his background. Jason (Sales) was punctual, professional, patient, nice, & thorough w/his explaining the difference of decking materials, as well as showing me samples. After Jason showed up 4our estimate/consultation, I knew by this time, this was 1 distinction of them being "unique." @the conclusion of our initial consultation, Jason stated again, that if I have any questions, 2send an email/call, & he'll gt back 2me asap. He followed up later that night @10pm, w/a thank you 4allowing him into my home, & again, offered answers 2any questions I may have. Over the next several days, he returned several of my emails, & calls promptly, & worked w/me on my needs/price. Jason, & I set a follow up appt on 1/16, & w/my wife by my side, we finalized color, & specifics of our plan, & signed a contract. On 1/17, Jason sent me a sketch, & 3D renderings of what the project will look like (another "unique" touch). We set dates, only changing if weather didn't permit), & all worked out. They had a company come 2my home & "demo" the old deck. Throughout this whole process, Kyriel was very communicative in touching base w/me on times of material being delivered, & crew showing up 2begin. It was ALL on point. Monday, 1/28, Lou (owner), John, & Thomas all began building my 2nd story deck shortly after 7am. It was complete on Wednesday, 1/30, 30 minutes b4 we received that "snow squall"/"vortex snow storm." All 3 guys continuously worked in such xtreme cold conditions, leaving nothing short, bt phenomenal, awesome craftsmanship & perfection. After deck was complete, John, & Thomas did a full clean up of yard, & helped put the outside tables/chairs back on deck, & patio. When setting up the whole deck project, I informed Kyriel, that if work needed 2be completed after Wednesday, 1/30, (we would have to make special arrangements, as Thursday, 1/31), I would be unable 2be home, as I'll be taking my dad in 4surgery. On Thursday afternoon, I received an email from Kyriel about the welcome kit I'll be receiving from Trex, & the necessary warranty information. She included @the bottom, "We hope your father is doing well." I must say, what a class act this company is...& UNIQUE!!!! Upon completion, since weather was a bit crazy, w/the storm moving in, we bth collectively forgot about the flagpole holder, we hd agreed on them hanging for me. Since I was busy w/work, I called Kyriel on Monday 2/4. We both agreed that Wednesday, 2/6, would work 4both of us. As promised, John was waiting for me @ my house, & took care of it. From the point of me calling 2secure a consultation/estimate, until the flagpole holder was hung, Kyriel, Lou, John, Thomas, & Jason, ALL (this is what also makes them "UNIQUE") were true professionals, fulfilled all promises, & most importantly spectacular awesome job. I've shown pics 2co-workers, & a few hv already expressed interest for future projects. read more

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I was very happy with Jason their sales person. He was very good. On time and showed us what he designed for us on his computer right there after measuring. He had a few folders of deck samples. I did not choose the company to do our deck but I was very happy with his professionalism and very quick response with all of my questions that he had answered. Thank you for your time. read more

Had a beautiful Trex deck installed by them this week. Jason was my salesperson and he was very responsive. Very knowledgable of the product. As soon as I signed a contract we were ready to go. They started work the next week! Don was the project manager in the field and answered any questions I had. Deck was very nice workmanship and they were very punctual arriving to my house at 7:20 ready to go. Very satisfied! read more

Decks Unique - Decks & Railing Near Me - Commack, New York

I recently had Tom(one of their salesman)come to my home for an initial consultation. I showed him my property and what I wanted to accomplish. He showed me where my ideas were good and more importantly what wouldn't work. He actually simplified what I had in mind which will provide me more useable space and save me thousands when compared to other quotes. I'm excited to move to the next step. Thank you! read more

I would highly recommend Decks Unique! We had a great experience from start to finish. They made a beautiful 3D image of what the deck would look like, even including lighting. The project was done perfectly in less time than expected and looks exactly like the 3D image. They answered many questions and had patience with all of our decisions. Use them. read more

We love our new deck! Jason was in contact with us from start to finish. The work ethic of the crew was unparalleled. There were a couple of minor issues which were rectified immediately. So glad we went with Decks Unique. Highly recommended! read more

Decks Unique built my deck in July 2016. From start to finish they were fantastic. Professional, quick and precise. The estimate given was about what I expected to pay. The work done was incredible. My family and neighbors came by to watch all saying the same thing; They never saw a group of guys do such fast, clean and beautiful work without cutting any corners. They came to my house the day of installation and got straight to work in 95 deg. weather. This is the way work should get done when a company is run the right way. Decks Unique is top notch. read more

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When the workers finished our job we realized they scuffed/scratched our deck in a few areas. When brought to their attention they said "these things happen". Called Jason to tell them how unhappy I was about the marks. Someone finally came back with clorox wipes to get the scuffs out. The marks didn't come out. Although it was only hours after the job was completed the foreman Unique sent argued with me that we must have made the marks. NO We did not. Had to contact AZEK & open a claim for marks Decks Unique made & did nothing about. NO WAY to treat a customer. Sloppy job. They seem to only care about $$$$$. When we asked for a receipt they said "your check is your receipt". FYI, customers must have a receipt/invoice to register with Azek. As per the opinion of Azek representative they should not have left it the way they did. The right thing to do would be to either replace the boards in question or contact Azek if they didn't know how to get the marks out. In my opinion this is not a quality company that stands behind their work. read more

Our experience with Decks Unique was second to none. We are are so happy we went with a pure decking company. The entire process starting with our first consultation with Jason, to the demolition, to the installation by the owner, Lou and his team were seamless. Pricing was fair and workmanship was clean, organized and precise. The product is excellent and Decks Unique are one of very few Long Island companies on Trex's website. I highly recommend this team and operation. We are having some work done on our pool so when the entire project is dine I will post photos. read more

After waiting two weeks for an appt on a Saturday, I get a call from Kevin an hour before canceling our appt, Things come up so i planned on rebooking. He calls back and schedules to come that day at 4pm. I agree, 4pm comes, nobody shows up and I dont even get a call this time. Two weeks later i do get an email addressed to "joe" (not my name) following up on a quote he gave me??? I decide to go to their showroom and give them another chance. I set up an appt in person and they schedule Jason for a friday afternoon. I get a call from him 2 hours before canceling, saying that both my wife and i had to be home. Why wouldnt they tell you this when you book?! I already got a quote from another contractor for $23k so this company not just lost this project but what could have been a great customer! Im redoing my entire house's siding, trim, windows, etc and because of this unprofessionalism, I wont use their affiliated company "nassau suffolk exteriors" either! Very unprofessional! read more

After receiving 5 estimates from various deck companies in Nassau and Suffolk counties, we decided to work with Deck Unique. This was a huge project for us - approximately 2500 sq feet of deck so it was an expensive undertaking and we wanted to make sure we were making the right decision. From beginning to end, Jason and the team were wonderful to deal with. Jason accommodated our schedule to meet on the weekend, he responded to every phone call and email and the team showed up on time and were very professional. They finished the job on time, it was complete (meaning all details were taken care of) and the TREX deck looks beautiful. We are completely satisfied. read more

From start to finish it was a great experience. Jason was very helpful and was quick to respond when I called or emailed with any questions. They built our deck very quickly and it looks beautiful. The builders and owner went above and beyond to make sure our deck was everything we wanted and more. I highly recommend them and already have sent people their info!! read more

They installed a deck with material from different lots. Some were old and faded. Terrible job. Would never recommend them to anyone.

We just had a 300 sq ft deck built. From start to finish, Decks Unique was a pleasure to work with. We met with Jason to get an initial estimate. He was punctual and professional. He sent us several design ideas and answered all questions. He really walked us through the whole process. The guys that came to build our deck were friendly and polite. They did a really great job. We love our new deck and would definitely use this company again....most likely very soon! read more

We decided very last minute to have our front porch/deck redone right before the Christmas holidays. The whole project was signed,sealed and delivered in less than a week.It is beautiful and now I know what they mean about a house having curb appeal. It really made such difference in the look of our house - someone asked us if we redid our house. We can't be more pleased with our new trex deck. Now I have t save up to have our back deck done since it looks so great. Great job Jason! read more