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    Royal Windows and Doors

    Royal Windows and Doors

    3.9
    (19 reviews)

    They know your address and they know how to use it. After they refused to respond to my requests to…read morerepair the holes they created on the seams between the doorframe and door THEY installed and sending me a door that was not the color they promised, I showed up at their showroom. When they asked why I was there I told them why. The salesperson was upset because his current victims/customers were there and overheard. He showed up at my house to do his best to embarrass me. From my driveway, he started to yell at me that I cost him business. This time I have a ring doorbell to catch his unprofessional possibly steroid induced behavior. He cost himself business by being a liar. The owner came by my house after this fiasco and offered me paint so I could paint my door the BLACK color that I initially ordered. He had the gall to say that the espresso/black color went better with my house anyway. My house was under renovation so he proved my point-I'm not trying to match the current color. I'm matching what it will be. Lastly, the fancy keypad doorknob they sold me was not installed correctly because the door would not close!!! They came back to fix it to loosen the screws to accommodate the misalignment. I wasted over $10000 on this poor excuse of a business. RUN. It is not worth it to do business with this company. They also need promised satisfaction guaranteed but they don't mean the customer-they are only concerned with themselves. THEY ARE A SCAM.

    Yelp Using Royal…read morewindows and doors has been a disappointing experience. We really believed we would have an excellent experience and the best customer service since we were paying top prices for customized doors. After we paid $25,000, we call with some problems with the two French doors. The screens on both doors did not work properly, the weather stripping ribbed off and one of the handles on the doors was stripped. Right after installation we recognize the poor customer service. We called, we emailed, we basically pleaded for them to help us with our concerns, however, the typical response from Salon was "let me look into it and call you back". And then he never would called back. Two years of poor customer service, it has been frustrating.

    Long Island Windows and Siding

    Long Island Windows and Siding

    1.0
    (1 review)

    BEWARE! CRIMINAL! DO NOT HIRE THIS COMPANY!…read more Stole $2,000 cash deposit from me, said they would refund it, and now refuse. Agreed to provide a certain type of basement window for me, took over 2 months to schedule install, then tried to get me to pay the window vendor COD for a different window than we had agreed on. I refused, and now Peter wants to keep my money. There is a character limit here so I will try to shorten this story. Peter Calandrino, Owner of "All Island Windows & Siding", and Partner of "Long Island Windows and Siding" is refusing to refund my $2,000 deposit after trying to install a different type of window than we had discussed. Pete did window and siding work on my home years ago. I reached out August 18th 2025 and sent him photos of the basement windows I wanted to now replace. He agreed that the windows, and wood surrounds would need to be replaced. I was clear, and adamant that I wanted the same style of window that I currently had, which was a hopper style window which opened into the home from the bottom of the window. He came to my home on August 21st 2025 to review the job, at which time I again reiterated that I wanted the same style of window I currently had which would open from the bottom. We wrote up the contract and I gave him a $1,500 cash deposit. Four days later he called me stating that he was working on another big project which had utilized most of his credit line with the manufacturer, and that he needed an additional $500 from me. Unfortunately because of our relationship and knowing he had done a much larger project for me in the past, I trusted Pete and agreed to give him the money. After much back and forth trying to get scheduled, and Peter assuring me he has my windows but the weather wasn't good, we set the job up to be completed on Thursday November 6th 2025 between 8am and 9am, and that the job would be done that same day. The day came and at 7:20am a truck from "Florence Building Materials" comes and the driver says he has a window delivery for me and that they were purchased with an agreement for COD (cash on delivery). This is not what Peter and I had discussed so I called him and he claimed that his guy Joe was supposed to give them a check, but because Joe was running late, that I should pay them and he would take it off the amount I owed him upon job completion. I told him this was not acceptable and not what we agreed to and I did not want to pay any more money until the the job was completed. He became hostile and reminded me that we have worked together before in the past and that he "wasn't trying to screw me" and said that if I didn't pay them the company wouldn't leave the windows and he wouldn't be able to do my job. After waiting for 2 months when I was promised a one month turnaround time, I felt I had no choice. I decided to look at the windows before making payment, and saw that these windows opened from the top, and not the bottom like we had agreed upon. I called Peter and he immediately told me that they don't make a window that opens from the bottom because it would leak. I reminded him that my current windows open from the bottom, and we had specifically discussed that the replacement windows would open the same way 2 months prior. He became argumentative with me and condescending over the phone, trying to force me to install these windows which were not what I had wanted. I told Peter that I wanted to cancel the job and get my money back. He agreed to refund my $2,000 in deposits and said he would call me the following week. Now today I call Peter to get my refund and he states he will not refund my money at all. He lies about Florence Building Materials keeping his deposit. I informed him that I had already spoken directly with Florence and that I was aware he had not given them a deposit at all! I begged him to give back my $2,000 as I did not want to have to take him to small claims court but he told me "see you in court, you'll lose" and ended the call.

    From the owner: When it comes to enhancing the aesthetics and functionality of your home, look no further than Long…read moreIsland Windows and Siding. Our team of experts specializes in providing top-notch window and siding solutions that are tailored to meet your specific needs. With years of experience in the industry, we have honed our skills and perfected our techniques to deliver exceptional results every time.

    Gus Anax - roofing - Updated August 2026

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