BAD EXPERIENCE! My husband and I went into the store to buy…read moretwo pairs of slacks for an upcoming cruise. The man working in the store marked them where they needed to be hemmed. A week later I picked them up. And a week later, we were on our cruise for two weeks. My husband went to put on the slacks and they were not hemmed ......they were 5 inches too long. He was totally embarrassed. Brought them back to the store. Said they would hem them. ....And give us some sort of gift? Well, they never did when we picked them up.

I've read Yelp reviews before to get a sense of a business but, I generally don't hold a lot of…read morestock in them because you don't know the background. I read the reviews here on Mares before I went in to the store taking with me a good feeling and a good sense that this was the place I should be going for a suit for my daughter's upcoming wedding. I will say that never has a business and the people associated with it been so spot on to the reviews I read, it's like they are characters in a story and were exactly what I anticipated! Friendly, helpful honest and funny, this establishment did not disappoint. I got exactly what I went in looking for, Richard is fast and accurate and professional and his wife Maggie is a dear. Highly recommend Mares !

Tony does tailoring for the JMcLaughlin store. He missed 3 appointments for tailoring with my…read moregirlfriend by leaving early and not staying until he promised. The 3rd and last time was the final straw and we will never work with this jerk in the future. He is unreliable and does not care about customers or keeping schedules. Good luck if you ever have to work with this loser.

Tony was amazing in working with us when we came in to the shop recently- can't wait to go back!read more

Has the inventory and feel of a hotel gift shop. Sad. Don't bother. I can't see how this place is…read moreeven a Polo Store.

First off, I am a Ralph Lauren FREAK. I have a custom made Ralph Lauren shirt that says…read more'Supernerd' with the Polo logo and my name on the back. (you can order online from their website) So walking in this store wearing that shirt was kind of an attention getter from the staff and we all had a giggle over it. I truly enjoyed the banter with the staff and they were no pressure, just fun. I looked at a bunch of different items but didn't see anything that caught my eye. I mentioned to the sales lady there that I was wanting a lovely shirt for fall, and she showed me a rack I didn't see that was discounted! I found exactly what I wanted there - a heavy silk shirt in dark copper, which was originally $298.00 marked down to $199.99. It fit like a dream and was the only one there in my size. I was thrilled! I highly recommend this store!

Nancy was the only nice one in the store! She was patient!…read morekind! And professional However, the manager.... Didn't give me a discount on a purse that cost 179.00....it had some scuffs and scratches.... And it was the last one. So, Nordstrom lost a sale. Not very wise... if I was a manager I'd at least offer 10% off... especially if it was the only one. Poor customer service....meaning it would be 17.90. That's ridiculous, again lost a sale.

The Rack Room was fully stocked for fall with new lines from great designers. There was also a…read moreclearance going on with dresses from all seasons in all sizes. I was happy to give it a second chance because the one thing I did get here last time was a luxurious throw that I have kept by my side through many a chilly evening, which washed beautifully and has held up well which shows the quality counts. I explored the whole store and still feel like some of the prices are very high, but if you search there are still many bargains to be found!

I had a delightful shopping experience with Jane today. Jane went above and beyond to provide a…read morewarm and welcoming environment for my husband and I. She is such an excellent sales associate but even a better person. Jane is knowledgeable, highly professional, friendly and a gem! Can't wait to visit Saks again soon, and shop with her again.

I really enjoy shopping at this store because the customer service is out of this world! I…read moreappreciate the luxury brands and their vignettes to highlight their brand selections. Great selection of fragrances which is important to me. The store doesn't feel as upscale as the Beverly Hills location which I'm used to shopping at. There were many racks with 70% off which I thought was unusual. This store is set back from El Paseo so make sure to take that into account.

I was looking for cuff links for My daughter wedding, found the prefect pair! Father of the Bride.read more

Fantastic boutique men's store with a wide selection of quality clothing. I bought a pair of pants…read morefrom Holland that fit beautifully. We stop in every time we're in the area and generally find a few great items to take home.

Distinctive and fabulous shirts available in many different patterns and fabrics. High-quality…read morecraftsmanship, a great fit, and only 35 shirts made per pattern, so you'll have a look unique to yourself. Combine all this with an amazingly helpful staff, and you have a winner!

Service outstanding! Selection unbelievable! Great Value! An added bonus the owners of this…read morebusiness give more back to the community than they take! If you care about Man's Humanity to Man this is a business you want to support!

How to leave an impression in create a lifelong customer…read more Step 1. Have friendly associates who understand the clientele struggles and needs. Step 2. Provide a well curated inventory designed to fit customer body types. Step 3. Offer reassurance and genuine compliments when customer is trying on clothing. It had been a long day of stress and letdowns in the search of finding a suit for my best friend to wear. We tried all of the typical places, but we're told they did not carry his size in stock. However, the super helpful and kind gentleman at Men's Wearhouse suggested we come here to take a look. Nothing could have repaired us for the welcome we received. So much that we are still talking about what a relief it is to find a store that carries clothing designed for his body. Normally our shopping is limited to whatever stock they happen to have that might fit (mostly) but this was a complete turnaround where he was allowed to pick out styles that he enjoyed. nothing can beat the value of his relief and joy in finding high-quality clothes of all various name brands. Much love to store manager, Michael who went the extra mile and insured all butterflies were gone in the whole experience. Buying a suit for the first time is stressful enough, but Michael was super kind and extremely helpful in providing every option under the sun. We never expected to walk in and walk out with the entire fit in tow, but we were thankful to have been proven wrong. I would highly recommend saving your dollars on the stress that shopping at other places will give you. If you have a bigger chest or an unusual body type, this might be the spot for your guy best friends. Whether it is Michael or Austin, you are sure to be well taken care of! Pro tip: we walked up to the door located off the street between the pizza place in Barnes & Noble. There was a sign that made us extremely confused and we ended up walking around in circles, trying to find an entrance inside the mall. Don't do what we did and just enter the door underneath the large DXL sign.

I Am Treated Like Royalty When I Come To This Store. Austin, & The Store Manager Michael, Are…read moreAwesome. They Have Gotten To Know My Likes & Tastes & Make Awesome Suggestions Every Time I Walk In. The Company Has Been Leveling Up Their Game Recently As Well, With More Choices From Ralph Lauren, Michael Kors, Most Recently Hugo Boss & Their Own Oak Hill Premium. The Designer Name Brand Items Cost More Of Course But Hang Better, Feel Better & Make You Look Better. This Is Especially Important When Your A Big Guy Working On Sizing Down. My Wardrobe Is 10 X Better Thanks To This Store And Especially Because Of Michael & Austin. Thank You.

This is such a purely curated selection of vintage and local items! It is a one stop shop if you're…read morelooking to furnish your home or for unique accessories. They are so friendly and welcoming here, there is a great variety for everyone! Unique pieces you cannot find elsewhere, all in pristine condition! Highly recommended while shopping in Palm Springs!

Amazing assortment of shops with a shop. The shops on Thirteen Forty Five have clothes, eyewear,…read moredecor, art, holistic and spiritual items, glassware, truly a melting pot of merchants in each room down one connecting hallway. Easy parking in the lot or on the street without restrictions and helpful service wherever you go. It's high end quality custom. There's a dressing room near the clothing shop for single use and you can just sit and stare at all the great artwork down the hallways throughout. Pick up business cards and local publications before you go so you can spread the word of this indoor multi-shop experience.

I usually purchase vuori online from REI or Vuori and today I shopped in store. I had a great…read moreexperience and a darling young woman helped me - she was knowledgeable and she had a great attitude. Props to your store for great service and happy sales team - really nice !

Our brother-in-law was visiting from Palm Beach and while shopping on El Paseo he picked up a pair…read moreof pants from Vuori for my husband. The pants did not fit nor did he like them, so I took them back to the store today with the original receipt and desperately looked for something to exchange them for. The line of fitness clothes in this store is drab, bland and rather sad. I settled on a pair of black shorts for $84 and looked at finding black socks, of which they only had size small in stock. Unable to find anything else I thought my husband would like, I was told at check out that it was store policy to not provide cash refunds, even with the receipt. I was only entitled to a store credit. The staff person said that because my brother in law did not specifically request a gift receipt, there was nothing she could do. Now we are stuck with a store credit that we will never use as the clothes here are just...bad. And my husband doesn't even like the replacement shorts so it was a complete waste of money for the original $138 pants. It is a ridiculous and unethical policy not to issue a refund when the product is returned unused with a receipt. Really shameful, Vuori.