The good: Dan is very knowledgeable about freediving. He will be able to answer any question you have about freediving.
The bad: Dan lacks even the most basic professionalism, customer service, social, and communication skills.
TLDR: Dan is awful to deal with on a professional level and you should try to avoid him if possible.
I initially took the course in April 2016 with my girlfriend. I could not finish the course because of equalization issues. Dan didn't do very much more than glaze over this part, despite mentioning on several occasions how important it is.
Even after I moved away, I was very interested in finishing up my freediving certification, and planned a trip back to Hawaii March 7th-15th. The ENTIRE REASON for my trip to Hawaii was TO COMPLETE my freediving certification. I knew this shouldn't be difficult because I had finally mastered equalizing.
January 19th-25th, 2017
I had multiple communications with Dan from the end of January, expressing my desire to finish up my course with him on his March 11th weekend class. Dan was hard to get a hold of, and When I did get a reply, Dan could not grasp my reason for coming to Hawaii was to finish my certification. He expresses that he cannot guarantee me a spot unless I pay the deposit again. I say I understand and look elsewhere for places available that weekend to finish my cert.
I called up a place in Kona to see about taking their course. They were very friendly, but mentioned that Dan would have to give them the money I paid to finish the class with them. The instructor said she would contact him to get my course information from him.
Only a few minutes after I spoke with her, Dan calls me with a complete 180 degree attitude change. He expresses that he will have an assistant instructor for the course and could handle up to 16 students. The overall vibe of the conversation was that there would be no need for me to fly to Kona, I should just finish up the course with him. He still mentions that if I want a 100% guarantee I'd have to make the deposit. However, his exact words were "It's not a guarantee, but it's pretty much a guarantee" that I would have a slot with him even if I didn't do so.
I book my flights, and email Dan that my flight is booked. He, of course, doesn't respond. I plan on finishing up with him the weekend of the 11th.
I arrive in Hawaii about 5 weeks later, and attempt to get in touch with Dan. He doesn't answer so I leave a voicemail. I notice that his course is 100% full. I mention that I can try to look elsewhere if I absolutely have to, but would like to see if there is something we can work out so that I can still attend.
March 8th-9th
Dan returns my call hours later and begins the conversation with an abrupt "Who is this?" This question seemed odd as I had just left him a voicemail with my name and reason for calling. He mentions that he can't accommodate me. He seemed to have complete amnesia on who I was, or why I was coming to Hawaii (this was probably the 5TH TIME I had told him either via email or phone conversation). I find this really difficult to comprehend as I can't imagine very many people make it a habit to fly back from the Midwest to Hawaii for the sole purpose of completing his course. He eventually offers me private instruction for $200. I decide to think on it, and say goodbye to him on the phone. He says "thanks Pat, talk to you later." So he forgot my name again. This last bit really cemented for me the lack of attention or care that I feel he gives to his clients.
At this point I began frantically searching for someone to help me finish my freediving cert because , I just did not, absolutely DID NOT want to give Dan my hard earned money.
Sunday March 12th around 8pm
The days go back and I'm unable to find anybody at such short notice. Realizing that my time in Hawaii is coming to a close I reluctantly ask Dan through text if he can just finish up my cert for the $200. I just wanted to complete my certification even if I had to make a deal with the devil. He doesn't respond until my last full day on the island, on...
Tuesday March 14th
Dan responds strangely (not surprising) with a picture of his Kona flight itinerary from February 24th and a picture of a cat and then says "I would be able to finish it up tomorrow morning". I'm not entirely sure this text was meant for me, maybe he sent me the first stuff by accident.
All in all my experience with Daniel Koval was nothing short of awful. I would ABSOLUTELY NOT recommend him on a professional level for any reason whatsoever, if you can go somewhere else do it. I probably won't be able to finish up my freediving cert before my 1 year expires in April, and my hope is that I can spare some of you guys from having to finish up, start, or deal with Dan. read more