I spoke with Melissa the week of 9/11. She was very kind. I had Bug Busters out on 9/16/22. Leo…read morementioned there were two packages. However, he did not explain the difference. Only one was $150, and the other was $350, guaranteed for six months. He mentioned he would spray my hardwood floors, but then he did not. I was confused. He did not check my mattress. Instead, he sprayed my comforter and sheets, which I found odd. One would think you would remove the sheets and spray the bed, not the sheets you are sleeping in. I received no instructions. There were no follow-up instructions. Leo told me to give it 2-3 weeks. I kept getting bitten by these bugs, and now, five weeks later have spiders and bugs and am worse off than before. I still vacuum every day. I have tried to contact this company five times, and they never returned a phone call. I am out $350.00. Typically, Pest companies explain the process and give you a list of the pesticides they use, explain what they are going to do in advance and how you should proceed after. On the back of their card, they also guarntee their work. This company did none of the above, and I have more spiders, bugs, and whatever was in my bed is worse than before they came out. Also, he signed the service agreement, not me.

Very responsive, kept in constant contact throughout the day, and provided above and beyond service…read moreat a reasonable price. I would for sure use this company again!

They were great - came in and fixed my hornet/wasp problems - very honest about how to treat the…read morepests and what to expect for the next few days after treatment. I will have them back out in the Spring to do a follow up treatment.

Service Tech came out same day to address a serious bees nest--problem solved; reasonable…read moreprices--very professional! I highly recommend and would use them again!

I got immediate help with the bug problem. Other businesses wanted to schedule service at least a…read moreweek out. My problem was solved so quickly. Really appreciate that!! Price was good too.

I've used this company several times in the past and the service is always top notch! I recently…read morecalled them again because I heard a weird noise in my attic and thought it might have been an animal or bats. It ended up being bees and I am so glad I called! They were quick to respond and took care of the issue the same day. Plus it didn't cost me an arm and a leg and got a military discount to boot! Thanks Bugzilla! You're my go-to every time. :-)

Rob was a breath of fresh air! He listened to my concerns of biting ants throughout my mulched…read moreyard, explained what his product was, how it would be sprayed, and quoted me a very reasonable price. He also noted carpenter ants infesting a nearby tree and sprayed for those also. I noticed an immediate reduction in the number of ants in my garden and deck, and in a very short span of time, eliminated any sight of them. I HIGHLY recommend Rob the Bug Guy for any of your pest problems. Jackie S. 6/21/24

I called Rob and he came within 2 days to get ride of some yellow jackets over a front entrance…read moredoor. I was very pleased to see within a couple of days the bees were either dead or gone. He explained over the phone what he would do and the price. I would recommend Rob! I will call him again in the future if I ever have Bee problems. A great value to know someone will not be stung at the front door.

Brent was amazing and we learned so much about bees and wasps. He got rid of our yellow jackets!read more

From the owner: Bee Wasp Hornet — Removal…read more I serve all of Genesee County, and beyond, including Flushing, Clio, Montrose,New Lothrup, Swartz Creek, Gaines, Grand Blanc, Flint, Davison,Burt, Birch Run, Fenton and more.

Quick response, professionals that immediately took action and established a follow up in one…read moremonth. I would recommend

We've used them to exterminate some drug store beetles that somehow got into our basement area…read more They have done a couple of sprays for it, so far so good. They are a little pricey, but do have a maintenance program that charges less overall for regular sprays. So far, it has worked, but the Orkin techs still couldn't seem to understand how or where they just appeared. It looks like the problem has been solved but we might need to use them again in the future. The only real drawback is the time it took to get a tech out here to begin with. We called and Orkin couldn't get anyone out here (it was an emergency lol) for a few days- that is not appropriate. Other than that, it was okay.

It's too bad Robert stopped responding to my calls and texts. I had to rearrange my schedule a few…read moretimes as my mother is in Hospice and things got emergent during the time Robert and Corresponded, but by the tine I got back to him to schedule a full extermination, he stopped responding completely. Otherwise he was helpful and very responsive prior, thats what's odd. So I will have to hire someone else. Thats inconvenient because he got to know my situation and I on the other hand got to know what his plans were for my issues. He claimed he was getting busy, but it was incredibly frustrating and upsetting. Since he didn't respond I had to go ahead and have the Masonry men upset the whole area he was baiting, which wasn't the desired outcome. It might make things far worse for me in doing so, but 4 calls and 3 texts, no response. Too late to hire someone else before the burrow is disrupted.

Im so pleased with the service I received from BioStrike. He explained everything in detail. He…read morewas very efficient and patient. I would highly recommend this company

Great services and kept the bugs, spiders and bee's away for most of the year. They were quick to…read morecome out and sprayed everything. Pricing was a bit high. Will probably shop around next year.

Came out for bee problem in home tech was not really sure what they were took some back to office…read moreto find out and would be back to treat and etc been two weeks not one phone call or any return very poor service

I was looking for a new pest control specialist for Spring 2026. Francisco from J&B Pest Control…read moreresponded with pricing within the hour. Great response - Thank you!

From the owner: At J&B Pest Control, we believe pest control should be simple, honest, and affordable. That's why…read morewe do things differently: *No Contracts - Just a verbal agreement. We earn your business every visit. *Affordable Pricing - Residential services starting at $99/mo, mobile homes starting at $70/mo. *Licensed & Insured - Professional service you can trust. *Personal, Owner-Operated Care - You're not just another stop on a route. We take time to do the job right. *Custom Solutions - Every property is unique, so we tailor treatments to your needs. We're proud to protect homes and families with safe, effective solutions for seasonal invaders, stink bugs, box elders, spiders, ants, wasps, hornets, wildlife, and more At J&B, you're always treated like family, not a contract. If you're looking for a pest control company that's professional, reliable, and focused on results--not sales gimmicks--J&B Pest Control, LLC is the local team you can trust.

On July 18, 2025, I paid Josh $200 upfront for a landscaping job we agreed would total $450. The…read moreagreement was very clear: the balance of $250 would be paid upon full completion of the job, which included mowing, weed-whipping (especially the front), and full brush and debris removal. Josh started the job but never finished it. He made repeated excuses -- including that he hit a pipe, both of his mowers broke down, and that he was waiting on parts. Despite these delays, I stayed patient and respectful. I followed up multiple times, even through someone else, asking when he would finish. I got no response for days. When I finally heard back, instead of offering to complete the job, he demanded full payment upfront and said he wouldn't return until he was paid in full -- despite the work still being incomplete. Brush was left behind. The front was not fully weed-whipped. Yet he's now posting publicly as if I'm the one at fault? Let's be clear: I paid in good faith. I was patient and respectful throughout. The job is not finished. He did not follow through or communicate professionally. Now he's trying to publicly shame a client who held up their end of the agreement. This isn't about money -- it's about accountability and integrity. You don't get to rewrite the terms of a deal after taking payment and not completing your end. Posting online won't change the facts. Finish the job -- then you get paid. NO ONE SHOULD GET PAID 100% FOR ONLY FINISHING 75% OF WHAT WAS AGREED UPON. (SMH) #LandscapingTruth #ClientRights #UnfinishedWork #PayUponCompletion #CustomerAccountability #NoFreeRides #DoTheJobRight #ContractMatters #LandscapingDispute #ServiceAccountability #TruthOverHype #FairIsFair #RespectYourClients #WorkEthicMatters #ProfessionalStandards #BusinessIntegrity #ServiceTransparency #ContractorEthics #BadBusinessAlert #LandscapingIssues #StandOnBusiness #RespectGoesBothWays #Misrepresentation #DoWhatYouPromised #CustomerExperience

Service quoted and scheduled, and then he never showed up. No call or anything. refuses to reply nowread more