Easy to get an appointment. The technicians were friendly and knowledgeable. I would use them again. Replaced the gasket in my refrigerator. read more

I had used JD's service at least two times in the past and his service was fast, reliable and priced accordingly. I recently tried to replace my water inlet valve on my washing machine, (just trying to save $$),needless to say I had no luck reassembling the machine. I called JD, explained my issue and was promptly told that he was not going to touch my machine, he said it was an insult to his work that I didn't contact him first before attempting to fix it myself, I explained that I didn't mean to insult his business but was only trying to save money. I made a mistake and I was very willing to pay him whatever the cost would be. Needless to say I threw away his business card that I've had attached to my fridge for a long time. I feel terrible about his response to my request for service. read more

Immediately started the disassembly process as soon as he entered the laundry room. Washer was apart, his assistant had the new part in hand that was in the truck. New door latch was installed, and the washer was back together in minutes. Exceptionally fast and skilled. read more

My washer was working, but was making a terrible noise. I was told I would be given a one hour heads up before arriving, but that was not the case. The technician came and disassembled the washer and told me that I needed to throw it away within 10 minutes. He left it taken apart so that I can't use it until I can get another one. Personally I would not recommend this company to friends or family. read more

Who the heck wants to have to call an appliance repair tech? No one, but sometimes it happens. This guy is reliable, fast and inexpensive compared to a lot of other repair places. We used him twice at our house recently- once to come out and see if our two year old (yes, I said two years old) GE washing machine, purchased in 2018, could be repaired. The bad news- it couldn't be. The repair would've actually cost $600. For that, we could easily buy a new one with a better warranty. The warranty had recently expired. Bummer. The good news was that he showed up quickly and on time (earlier even) after two other companies said they couldn't come for a few days (thanks but no thanks to that idea). His tech fee to show up also was lower and if he did repairs, that would be absorbed into the price (the others I called were $30 more to even come out and they didn't guarantee the tech fee would be absorbed into the price of repair and waived if they did actual work on the washer). His fee was $65, which seemed reasonable. We called him because he once worked on my mom's dryer and fixed it quickly and at an affordable rate. He seemed reliable and she liked him, which means a lot because she doesn't like anyone (no kidding). Once we ordered a new washer from Best Buy, the delivery/install guys did a horrible job on installation and the washer was totally unbalanced. We called back the same dude from JD's and he came out in an hour (again, very reliable and dependable, on time, punctual), and he proceeded to do the proper installation and reset the legs etc. Again, he only charged $65 for the entire job. If we need him again in the future, we'll definitely call him. He was reliable, honest, affordable and punctual and courteous. On a side note, Best Buy's Geek Squad installation guys were clueless. Ugh. read more

Very fast and definitely reliable service. JD's fixed a handful of issues with my dryer which was damaged during a move. JD's is reasonable in price and gave me options rather than just a fee. I have called for service twice now and have not been disappointed. read more

He was quick to respond and honest with his answers. He told me a service call was not gonna be the answer that the fridge was beyond repair within cost. I will use them on the next appliance that craps out. read more