I requested a quick cleaning. I was displeased with the job done. I paid way to much money than it…read morewas worth.

I am extremely disappointed in the service I received yesterday. I paid for a standard clean and…read morepaid extra to have my fridge cleaned. The only thing that was cleaned was my fridge. None of my windows were even touched, my stove was not cleaned, under the beds and couch was not vacuumed or mopped, my shower was not cleaned, the outside of the toilet was left as is, there are still spots on my floor after they mopped, cobwebs on the walls after they dusted. The list goes on. If I knew this is what I would be paying for, I'd just have done the work myself like I typically do. I bought this as a gift for myself to give myself a break from all the cleaning and ended up having to do it all anyway!! I called to let the manager know and she said she will fix it. I will update my review if this happens.

This is my second time hiring a professional cleaning service - and WOW WOW WOW! I'm so impressed…read moreof their professionalism, dedication, customer service and the quality of their work. Most of cleaning services charge by hours. Wellspring charge by square feet, and they won't leave your house until every square foot that you pay for is cleaned (their words, not mine :D) I love how I was able to customize what needed to be cleaned, since my whole house is pretty well maintained most of the time, yet deep-cleaning is so time-consuming and that's why I need professional help, especially for areas where I can't deep clean myself (grout, bathroom tiles...) After a phone consultation with the office manager Linh, I've got an in-home estimate with the lead technician Athena. We walked through the house and I told them what rooms needed to be cleaned, the areas that bother me the most, which are tiles/ grouts. They are good to assure me that they will be cleaned, and wow they delivered the promises. My house was so clean that I forgot to write a review right away, until the mess started to build up again and made me thinking of them :) The day of cleaning, they showed up in uniforms, with equipment- cleaners organized/ labeled so neatly that I only see from Pinterest. The crew began working, and at the end, Athena did a final sign off around the house with me to make sure I was satisfied and all items are checked. After I pointed out a few areas that got neglected, they went back to work until all issues are addressed. They didn't leave my house until 7pm that day, till my house was all clean. I'm truly impressed with their dedication and professionalism. Will be a returned customer for sure :)

No call no show, no answer, radio silence for my move out cleaning! Wish I had read more reviews.read more

Gloria was amazing! She did a great, quality job cleaning my condo! Very professional, prompt and…read moreefficient! I'll be using her services in the future! I highly recommend her!

I had a few quotes out for a move out clean and selected this business. Due to a recent change in…read morethe booking system, my invoice reflected an additional charge for oven, inside refrigerator and blind cleaning. Those tasks are included in the move out expenses. This project took all day with one person. She focused her attention to required areas. I spoke to the owner directly and she is passionate about customer satisfaction. She refunded me a portion because of my misunderstanding of my invoice. She will ensure the system properly syncs with future invoices. Overall, quick response on yelp and a follow up call. I recommend Trusted Cleaning Crew for your future cleaning needs.

We recently used Trusted Crew's services to complete a move-out cleaning and would absolutely use…read morethem again. The service was fantastic, prices reasonable, and communication was above and beyond. I would highly recommend their services.

I look forward to every cleaning visit! It's so nice to come home to a clean home. Paula and Lesa…read morealways do a great job! Vacuuming up dog hair off the furniture is not an easy task and the couches are always perfectly clean. I highly recommend Mighty Maids to anyone!

We scheduled an appointment and they came out within 2 weeks, promptly on time at 9AM (in fact 5…read moreminutes beforehand), and went to work. Originally we scheduled them to work from 9AM-12PM, but they got done early at 11AM and we didn't have to pay that extra hour (yeah). The only downside was that one of the women accidentally broke my antique figurine while dusting off my shelf. She told me to call the office so that I could be reimbursed, which I immediately did so. I had to show proof of its authenticity, value, along with pics, which I did so, and was immediately sent a check within 2 days. All in all a good experience, the bathroom was scrubbed excellently, as was the kitchen, et al. I would recommend Mighty Maids to others. :)

I am pretty torn writing this, because I was a regular customer of Tierra Eco Cleaning for nearly 4…read moreyears. Throughout the 4 years, they did a good job, when they came. They are pretty unreliable and even after repeated requests to give me a 2-3 day heads up before they came through the years, they would continue to send me confirmations the evening before an 8am call time. I let it go and continued to use them after so many years because I genuinely liked Rosa and her team, and thought they did a good job 90% of the time. It became super inconvenient since I started to work from home over COVID-19. Rosa became SUPER unresponsive to texts. Before she would at least answer me a couple days after I texted her to schedule, now, after COVID-19, she only responds a month later for an appointment for the next morning. I don't understand how anyone can schedule with her consistently because of these communication issues. I tried addressing it with her multiple times and even said if you just schedule me every month on the same day, that would even work better so I can know when they are coming ahead of time. She responded right away after this last message and said she would look at her schedule the next day and work on the communication issue. She hasn't followed up with her schedule and it has been several months now. So needless to say, she lost a monthly customer. I also referred a few friends to her and embarrassingly, she no showed on them! Not worth the time, stress, or hassle in trying to get her to come.

I can honestly say that this was the best cleaning job I've ever had done, and I've had 7 other…read morecleaners here in the last several years (it is NOT easy to find a quality cleaner, my home/office requires a 'white-glove' clean as i have to keep it spotless for clients- Rosa and her daughters totally delivered and then some). Also Rosa just has a great, comfortable 'vibe', her daughters are adorable and all 3 did an IMPECCABLE job. In fact, they even vacuumed completely under the bed. I did not expect that as its a large bed and no other cleaner has done that (nor did I ask). Rosa says that she enjoys cleaning- I believe this to be true. She obviously takes great pride in her work and is most pleasant to be around. They also did that fancy thing with folding the toilet paper like they do in upscale hotels (it was a nice touch!), not to mention she showed up exactly on time. I'm not a real stickler for that but definitely took notice. Rosa and her girls get my highest possible recommendation. And honestly I'm relieved because I tried 4 other cleaners from this site, 3 of which left much to be desired (i had to finish the cleaning) and the 4th did a very good job but then blew off our second appointment. You would be very hard pressed to find a better housecleaning team than Tierra Eco Cleaning Service, and her price for the level of quality provided simply cannot be beat. Need I say more?

I requested a deep clean from Amy Ordonez, UBI: 604 789 439…read more I was moving into a house that had not been lived in for a year, and had likely not been deep cleaned for years before that. My experience was as follows: SET-UP - shady I called before closing time as per Google reported working hours, left a message and expected a call the next day. I received text messages from 2 different numbers at 8:26pm (after their working hours) that said "hello when did you want to get this done we can come oit". No context. I responded to the second phone number that had a little more context of "you called earlier". I assumed it was for cleaning, and thankfully I was correct. We tried to get something scheduled but she had to change the dates 3 times within. I decided to go with someone else because it started to feel sketchy. Then she started to beg to keep me as a customer, showing me videos and her business reference number. I eventually caved, even though I read how she responds to negative reviews with a very unprofessional emotional backlash... I'll give a girl a break. THE WORK - lacking and dishonest Quote: $385 - 4 hours - clean everything but the walls, tax included. Real cost $450 - 3 hours - clean appliances (I'm glad they cleaned the oven and fridge), toilets and air vents. Since that time, I've had to clean all my light fixtures (fan blades, bathroom light covers, bulbs, mountings), cabinet interiors (which her workers sent pictures hinting that they had done it but in reality had not), shelves, and I expect to find more things as I continue to unpack and set up for Christmas. I should have educated myself more, paid attention to my gut and gone with someone else. $150/hr? For this? What was I thinking?!

I was moving in to my new home in lakewood wanted it nice and clean before I came I was moving from…read morenew York really didn't want to deal with having to do it myself I have a three bedroom 1 bath and all hard wood floors Amy was a very nice lady and charged me a decent price when I finally got to the home it was so clean and smelled really good I was so glad I didn't have to do it thank you so much Amy I will hire you again and I would recommend her to anyone thanks again

I just had my first cleaning with Dirty Deeds. I decided to treat myself since I'm 8 months…read morepregnant and about to have guests staying here as well. I'm totally pleased with my choice to have them come clean! I'm so self-conscious about having people over when it isn't clean, so I probably did more tidying/prep than was necessary, but I'm a glutton for punishment. Sarah, Tiana, and Lexus arrived at 11am (about an hour ahead of schedule) and we're very cheerful and sweet. They were very friendly to my pets and son. They asked me if I had any special requests as we walked through the house. Then they divided and began cleaning while my son and I worked on an organization project in the office. I was shocked at how fast they finished! They must have been done by 12:45! They had me walk through and make Sure everything was to my satisfaction. It looked great! It doesn't quite smell like the cleaning smells I'm familiar with because I use the typical bleach/Clorox stuff, and their company uses organic products (which I should probably be doing anyway). After they left I did another walkthrough. Things I noticed that were above my expectations: +My two sinks full of dishes were done +My microwave was pristine inside and out +They even cleaned my son's dusty training potty +Both beds were made SO pretty, and for the twin bed I gave them queen sized sheets since that's all I have right now- and they made it work! +They made up my couches with the clean couch covers I had just thrown on from the dryer Things I wish I had noticed while they were still here: -visible dirty spots on the floor under the pull out spice rack between the fridge and wall -paint brush splatters on the wall behind the kitchen sink -surfaces appeared clean via visual inspection, but when I ran my fingers over the following surfaces they were still gritty/dusty: some kitchen counters, side table in living room, dining room table, nightstands and dresser in master bedroom. -hard water marks in the master toilet...it's very possible that they tried and maybe those are permanent -they didn't vacuum under/behind dog crate (it's actually a cat size travel crate) and that's a particular hit spot for dirt, grit, and leaves -sliding door track wasn't vacuumed -blinds weren't wiped down (I was looking forward to this as it was listed as something they do) Overall, I'm still very pleased with my decision to hire Dirty Deeds. The ladies that came were very sweet. The housework had definitely gotten ahead of me, and now that it's clean I feel more confident that I will be able to stay on top of it. I'm still on the fence about hiring them for a maintenance clean every 4-6 weeks as I had initially planned.

Edit again: Told you. This company is either full of lies or has difficulty with their reading…read morecomprehension. I asked for a mere $50 discount (or less!) not a 50% discount, and repeated that numerous times. I outlined clearly how I'd come to that number, with proof of the costs of the missing and damaged items. I sent photos of my damaged items and missing items. They completely ignored all of this. It's ironic that their name is "Dirty Deeds" because these people truly are criminals. DO NOT WORK WITH THEM. Edit: I discovered many things missing and damaged. When I pointed these out to the company, they ignored me. When I reported this to the BBB, they lied and threatened to take me to small claims court, despite previously stating that any missing or damaged items would be covered by their insurance. No doubt they will respond to this with more lies and slander. Do not work with this business. I paid for a deep clean and mild organization, and the results I got were more lackluster than expected. While my apartment was a total mess before and I appreciate their hard work, I wish they would've been more thorough per their outline of what they consider a deep clean. They offered to come back and fix the problems, but I this was not feasible for me - and their insistence that fixing it would only take a few minutes made it rather clear to me that their definition of "thorough" and my definition of thorough are actually rather different. They also insisted they would do better in the future, but I only wanted a one-time cleaning to get my apartment back on track, not a regular thing. I feel they should've just gotten it right the first time, especially since they had five people in my tiny 1-bedroom. I don't think you should feel the urge to clean after your cleaning company has left. Yes they offered to fix the problems, but considering that's not feasible for me, a discount was not offered. I feel I didn't get what I paid for.