I was traveling through town on a Sunday and my Jeep broke down. I called for a tow and they were…read morethere within 30 minutes. I found out they could repair my vehicle and it was a Sunday afternoon so I had to wait til Monday and they called for the part Sunday and I had my vehicle back and running by 11:30am on Monday. They even dropped me off and picked me up from the motel. Everyone was extremely nice and helpful, especially JR!!! Thanks you all made a stressful situation as pleasant as could be. Price was Great also. I called another repair shop to get a quote and they were going to charge more and couldn't get the part they said for 2 weeks. The state trooper who stopped on the side of the road to see if I was okay recommended them and I definitely would as well!

We are on a 1000 mile road trip cross country and our turbo was going out on a Ford F2 50! We…read morestopped in last minute and Chris was amazing to work with. He had us back on the road in 15 minutes! Thanks Chris for all your help! Ok

We were traveling from New Mexico to Colorado when our windshield was dinged. We called Bob the…read morenext morning to see if we could meet in Trinidad that morning for a repair, which he did. He was fast and efficient and knew how to handle the claim with our insurance company. Can't say enough good things about him and his service. Thank you, Bob!

I was driving through Raton Pass alone on a road trip when my car started smoking. I'd just had an…read moreoil change done, and it turned out the shop had failed to reinstall the oil drain plug -- oil was leaking out, and I was stuck and scared, hours from my destination. Every shop I called in Raton said they were booked out for weeks. But then I called Pete at Triple O Auto -- and he didn't hesitate. He listened, understood, and immediately said, "Come here, I'll help you." Pete was not only professional and fast -- he was kind. He found the issue right away, replaced the missing plug, refilled my oil, and had me back on the road. But more than that, as a young woman traveling alone, he made me feel completely safe and cared for. While he worked, he told me about his grandkids, shared a few stories, and just made everything feel normal again in a moment that was anything but. I can't thank him enough. If you're ever in Raton and need help -- whether you're local or just passing through -- Triple O Auto and Pete are the real deal. Honest, kind, and exactly the kind of people you hope to meet when life goes sideways. Pete's a gem. -- Emily

Pete bailed me out of a major bind. I was 1500 miles into a 5000 mile trip when a fuel line…read moreruptured on my sprinter and was spraying diesel on the exhaust. I was losing 50% of my fuel. He was able to drop the tank and get me on my way in a couple of hours.

We were in a panic and of course hadn't anticipated a car problem. Duncan was the only one in town…read moreto help us get back on the road. Externally Grateful

Making the trek from South Texas to Boulder, CO to see my niece and deliver her car to her we had…read morethe unfortunate, but GREAT fortune to meet Daryl and his team. The wheel bearing on my nieces SUV started failing about 10-miles outside of Raton, NM and got drastically worse by the minute. With ~4 mile to Raton we hit the flashers and crawled along the shoulder about 5-mph until we reached his shop. We were an unexpected repair to add to his already booked calendar, but he was able to fit me in after verifying the parts store had what was needed. In about an hour he had the car repaired and we were on the road again to make the delivery. He and his team didn't have to take on the extra work, but he knew we were in a bad situation we couldn't control and he was able to fit me in. You took an extremely stressful situation and literally made it go away. We are EXTREMELY grateful and can't thank you enough for getting us back on the road. If you and your family are ever in the Austin/San Marcos, TX area let us know, we'd love to repay your kindness as many others have mentioned on Google reviews. YOU AND YOUR TEAM (FAMILY) ARE A BLESSING! Thank you again!

They towed my truck in to their shop and everything seemed perfectly fine from the start. As I was…read morewaiting for one of the mechanics to drop me off at the Super 8 about a mile away. I noticed a sign that says, "If you buy your own parts, there will be 15% added to the labor" which was a definite red flag in hindsight. The issues started when I called in to get an estimate. They said they could not send me an estimate to my email of everything itemized. They just offered a total figure. Upon asking them to breakdown the costs individually, they ended up trying to charge me $2900 for the radiator when a fan, fan shroud, radiator and hose all together costs $3300 when he fan shroud for my Pete costs $900... You can figure out how much they mark up their prices. When asking Jeff and Kelly about the breakdown of how much the labor costs (which goes by a set amount of hours from the book) they initially told me that it was 6 hours... But because I wanted to buy my own parts, the cost was now 8 hours. If I'm not happy with it, I am more than happy to have my truck towed to Peterbilt in Pueblo... Ok so let me break this down, because I'm not letting you make a million dollars off marking the parts up... You're saying now it suddenly takes more time to fix my truck and now the amount per hour also goes up? These guys are out of their mind. When I called back the next day to just have them tow my truck like Kelly suggested, Kelly threw a hissy fit and said that they refuse to tow my truck and that I will have to find someone else to tow it for me. This is the absolute last time I go here again for a tow or repair in southern Colorado. I wouldn't recommended my enemy to go to Kelly's towing for water if he were to be dying of thirst in the Sahara Desert and he was the only game in town. You have been warned about their deceptive price practices. Right down the street there are definitely honest guys at J&M Tire and Towing. Their labor is cheaper, its a bigger shop, better work and they're honey guys that aren't trying to take advantage of a situation and making a million dollars off of you.

The best experience at an auto repair shop! I had rented a moving trailer from a different location…read moreand the trailer lights were not working due to my Toyota 4Runner having faulty electrical. The part needed is no longer manufactured, no one in town could help me and I thought I would have to postpone my 900 mile trip. I stopped by Kelly's as a last-ditch effort and they immediately began troubleshooting both trailer and truck. The mechanic on duty was Robert and he's pretty amazing with his abilities, skills and great attitude! A part was quickly delivered and I watched Robert expertly rewire, test and finish the job like a pro. I was expecting to pay an enormous bill so it was a surprise when the total cost was so reasonable! I was on my way in less than two hours, a happy camper! I would trust this business for honest, high quality work.

Bent my rim up pretty badly driving on them New Mexico roads. Super fast service for walk-ins,…read morebrilliant auto mechanics, they been a business for over 130 years!! 10/10 would recommend!

They lie cheat and treat you terrible and hold your stuff illegally the daughter is rude you do…read morebusiness with them and they still screw you I get the fell from the white lady that she truly believes she has to lights and privilege for being white as well as to screw people they don't do good repair work I here and over charge others for tired I got low priced toes only to get screwed go with bubbas tow or mm bubbas tow is great

I called to make a appointment to get my struts done they said they were a week out and to bring it…read morein on next Thursday. So I took a day off of work brought it in on Thursday and Thursday evening they said they didn't have time to get to it they would start first thing Friday. So Friday evening I get a call saying they forgot to work on my car. Who forgets to work on a car if they didn't want to do the work they should of just said so but they gave me the run around for two days and did nothing very unprofessional would never go back here for any kind of work and recommend taking your car somewhere else.