Took six months to schedule an appointment only for the office to call a few days before and cancel…read morebecause she wasn't going to be in the office that day. Had to re-schedule and see one of her nurse practitioners. When Inneede a prescription refill they said they could not refill because I did not establish care.

We (my entire family ) have been with Dr. Piplani for over 7 years now and we have always received…read moregreat care and attention from Dr. Piplani. Highly recommended .

He's a nice guy, I'll give him that, but that man will NOT let you even speak for ONE second,…read moredidn't even ask me what I came in for-- just started rapid firing questions and kicked me out as soon as he possibly could, a cash cow. If you're looking for a slow, thorough provider who sits and listens to you for even 2 minutes, it is NOT him. Do not say I didn't warn you.

I took my mom to Dr Cherlin. He is a really knowledgeable and caring doctor. We didn't feel rushed…read moreduring the appointment. His communication was thorough (actually everyone in his office was as well). His medical advice was sound and logical. His medical assistant and front office person was very friendly and efficient. Would definitely recommend them.

My primary doc referred me to Dr. Jue for my diabetes. It may be that his dialogue style, but he…read moredoes not seem to know how to relate patient's question. All the questions I had regarding my symptoms, his response was that he was not an expert on tongue, urine or etc. At one point, I told him why then I came to see him for medical advice. I did not feel like I got professional advice on my condition. Additionally, his office messed up my medication. Without thoroughly checking with the insurance- not submitting a prior authorization, my insurance denied the medication. I had to call Dr. Jue's office, pharmarcy and insurance. The front desk kept saying they were working on it. Right. Now they are not even answering my call. Leaving me without medication. I do not recommend Dr. Jue for diabetes.

This is regarding the VERY unprofessional and uncaring office staff. Can't rate Dr. Jue because I…read morecan't even get an appointment!! I have a lump that is growing on my thyroid. Is it something serious? Cancer? Can it be something simple and taken care of with medication? I don't know.... Attempted to book appointment - no appointments available for 2 months. The office told me my Medicare coverage was not the primary. I also have supplemental medical insurance in addition to Medicare. After calling several times for 2 weeks to schedule appointment and explaining confirmation that Medicare has confirmed and is my primary insurance and Dr. Jue could not deny seeing me, they still would not schedule an appointment even tho their schedule appointments are 2 months out. I mentioned that Medicare advised me that they could not deny scheduling me, and was told "we are not denying you an appointment, we cannot schedule an appointment until the billing office clears insurance. Do I have an appointment yet? No, I still have to wait for the office billing manager to "look" at my coverage. It's been 2 weeks!

I have been seeing Dr. Bindra for diabetes about a year now after a referal from my primary care…read moredoctor. Dr. Bindra is really up to date with diabetes care and management. Her knowledge and experience ushered me in to modern treatment plans and I have much better control now. My a1c is the lowest it been in years.

Stay away from this Dr. As a one time new patient I felt…read moreuncomfortable with the staff as well as this creepy dr who records your entire visit. Very abrupt cold as ice that my figure skates would need to be sharpend. No warmth or personality I told him my meds that I was on and he rudely without hesitation said I do not prescribed these medication go see a psychiatrist. I think he is the one who needs a shrink . I canceled any future appointments and when I said I was not coming back they called me again. He must be looking for patients .How Pathetic. I will stay with my concierge physician who treats me as a whole patient and is worth every penny I spend. Shame on you Dr.V work on your bedside manner if you can. He is in it for the money not your health concerns. You should see his over sized Instagram page it's full of baloney of, Dr high and mighty!!

This is hands down one of the best medical offices I've been to. Adriana at the front desk is very…read morewelcoming and helpful, the office is beautiful and well-maintained, and the doctor is knowledgeable and thorough. I felt heard and respected the entire visit. It's so refreshing to find a place where patient care is clearly the priority. If you need a doctor definitely i would definitely recommend Dr. V & his staff !

I had been putting off getting a colonoscopy for about 5 years because I really didn't like the…read moreidea and couldn't find a doctor I felt comfortable with. I actually chose a couple of doctors before but ended up canceling both times. Finally, after more searching, I found Dr. Kristina Hobson in Los Gatos. To be honest, when I first walked into her office, I was already looking for an excuse to cancel again. But once I spoke with her, I was really impressed with her knowledge and the way she explained everything, so I decided to keep my appointment. Today was my procedure at Silicon Valley Surgery Center, and I had such a great experience. The facility was clean, calm, and very nice. Every single person I interacted with was wonderful. From the front desk to Barbara, who helped review my paperwork everyone was kind and welcoming. My first nurse, Kay, was incredibly nice, knowledgeable, and professional. When she went on break, Nicole took over she was also amazing. I'm not a fan of needles at all, but she did my IV so gently and with so much care. Then Kat, the third nurse, took me to the procedure room she was kind, calm, and very professional. Dr. Michael Block, the anesthesiologist, was excellent. He actually texted me the night before to ask if I wanted to review everything ahead of time or on the day of the procedure, which I really appreciated. We exchanged a few messages, and then he spoke with me again before the procedure and explained everything clearly. He was confident, knowledgeable, and very reassuring. In the procedure room, I fell asleep within seconds and woke up quickly afterward feeling great. Within about 30 minutes, I felt completely fine. I was even able to take calls and respond to emails. And now, about Dr. Hobson ,she is truly a 10 out of 10. Honestly, the entire experience was 10 out of 10. From the office to the surgery center, every single nurse and staff member was exceptional. I'm a very detail-oriented and perfectionist person because of my job, so I don't say this lightly. Something I was so scared of and postponed for 5 years turned into such a smooth and positive experience. Thank you to everyone

$600 for a new patient visit and exam. Her advice also worsened the problem. I had a follow up…read moreappointment which I called in to cancelled yet they still charged a $50 no show fee. The front staff sits there and chit chat while the phone rings. Almost impossible to reach the billing department to reverse the no show fee; goes to voice mail.

I did a surgery here about a month ago. And they did an amazing job. Everything was professional,…read morethe cost was upfront with no surprises, and results were a lot better then I expected. Highly recommend this place for vascular surgery. Dr. Kokinos knows her stuff, spends extra time before and after the surgery, double checks everything with ultrasound, and super friendly. South Bay Vascular if you reading this. Big Thank you!!!

In January 2025, I was able to schedule a consultation with South Bay Vascular Center for early…read moreFebruary 2025. A day before the first consultation, I received a note stating "the doctor needs extra time for a procedure," and asked me to reschedule. After rescheduling my appointment to March 2025 for the second week, I received a note two hours before my appointment stating, "The doctor had a problem during surgery and my appointment needs to be rescheduled or delayed." As soon as I called their office, the person answering the phone was giggling before she could greet me on the phone. Ultimately, I had to cancel and am now looking elsewhere. As much as I wanted to choose South Bay Vascular Center and Vein Institute because of their excellent ratings, if after two cancellations and the way I was treated on the phone is any indication of how their medical treatment runs, I did not want to find out. There is a lot of demand for healthcare in California, especially for small businesses. However, you need to prioritize the customer service and understand that your patients have busy lives. They often rearrange their schedules in order to accommodate the doctors, which ultimately resulted in a 1-star review for you (South Bay Vascular Center and Vein Institute).

I'm honestly surprised to see so many 5-star reviews. I recently lost my primary care physician,…read morewho was truly exceptional--she was always available on short notice when I was sick and built a strong, trusting relationship with me over time. Since transitioning to Dr. Shamala, my experience has been very disappointing. Appointments are booked several months out, which defeats the purpose of having a primary care provider. When you're sick, you need timely access--not a long wait that forces you to rely on urgent care visits, as I've had to do multiple times. When I asked about the delays, I was told there are simply too many patients. That response was concerning. It feels like the focus is on taking on more patients rather than properly caring for existing ones. During the one appointment I was able to get (scheduled three months in advance), I felt rushed, as if the priority was moving quickly to the next patient rather than providing thoughtful care. Maybe my previous doctor set a very high bar, but this experience has been frustrating and disappointing. Accessibility and patient relationship are fundamental to primary care, and unfortunately, that has not been my experience here.

I'm baffled by the five-star reviews. Frankly, the doctor does the absolute minimum and seems to be…read moreway in over her head. After a few visits, I switched doctors and the difference in care and competence is astounding. Don't be swayed by the reviews.