This place has next level customer service. From reading the reviews, we knew this place had bad customer service but it ended up being worse than we expected even knowing that the service is bad! From other reviews, we knew that this place would sometimes close hours early when they felt like it. Not wanting that to happen to us, we called before driving there (we were ten minutes away) to ask if they were open and, at 3pm, they said they'd be open until 6pm. When we got there, they said that they were closed. They literally decided to close and then closed in the ten minutes between telling us they'd be open for three more hours and when we got there even though we told them we were heading there and would be there in ten minutes. It was truly an unparalleled customer service experience. Although this place is the most conveniently located canoe & kayak rental place near where I live, they're not actually more convenient than Burnaby Canoe & Kayak Club (off Burnaby Lake), Rocky Point Kayak, or Deep Cove Kayak, if they can't be trusted stay open for ten minutes when they say they'll be open for three hours. read more

We used Social Shopper coupon for $20 (2 person pedal boating for 2hrs)and booked today at 10:30 for boating. Weather looked like it'll rain, but it only looked cloudy when we went. We were greeted by friendly staffs upon walking in and my sister signed agreement prior to boating. Pedal boating was definetely fun. We saw other folks kayaking, pedal boating like us and few were fishing on pedal boats. Also we saw ducks and blue heron. It was a great experience for us since we've never done pedal boating. read more

See all

For those who live in the Vancouver area, Deer Lake boat rental is an amazing place to enjoy boating on a lake. There aren't a lot of places where you can rent a boat in the Lower Mainland, and I'm sure most people won't drive down all the way to Cultus Lake to rent a boat. There are seven different boats which you can rent!!! 1 person kayak, 2 person kayak, 2 person row boat, 2-3 person canoe, 4 person canoe, 2 person pedal boat, 4 person pedal boat. The staff was very helpful and friendly and they will even help you push your boat into the water. If you fall into the water, just blow your whistle on your life jacket and they will even rescue you. While on boat at Deer Lake, I've seen turtles, frogs, river otters, muskrats, beavers, herons, crayfish, carp, and trout. read more

Deer Lake Boat Rentals - Boating Near Me - Burnaby, British Columbia

A place to rent kayaks, canoes, row boats, or pedal boats, right at Deer Lake. There's no need to reserve, unless you have a group of 10 of more people. On a perfect summer day, we rented a 2 person pedal boats for $17/hour, this includes life jackets and paddles. They even have a 4 person pedal boat! It was very stable, so no need to worry about flipping or anything. It was very fun too! There's all sorts of wildlife along the shores of the lake. A great relaxing activity to soak up the sun, enjoy the serenity and savour some beer, I mean, drinks, while you're at it. read more

Deer Lake Boat Rentals - Boating Near Me - Burnaby, British Columbia

We had an amazing time with this rental company! The staff was very kind, courteous, and wonderful to talk to. We will definitely be back! Thank you to the Deer Lake Boat Rental team (especially fellow athlete daughter of the year C) for making our first ever paddle boating experience one to remember! :) read more

I've come here twice now. Both times with a LivingSocial deal. First time my boyfriend and I rented the pedalboat. It was a sturdy and really fun way to pedal your way around Deer Lake and maneuver around the lily pads and ducks! There's enough room to bring a backpack too, so I wish we packed some food because it would have been a perfect idea to have a pedalboat picnic! The second time I was here the service was AAA+++! The guy taking care of our 20 something person birthday group was amazing! My boyfriend and I came a little late but he was super quick and accommodating, we got our waivers signed and paid in no time, despite the fact that they were already swamped and busy with other customers lining up! The majority of us wanted double kayaks and he did an awesome job finding and dragging at least 10 double kayaks to fit us all in. From there we were off into the sparkling waters doning our personal floatations devices and paddles. This area also has free parking, a few pinic tables, benches, washrooms and change rooms, mini playground with a swing and a walking/jogging path to the side of the lake. Lots of geese and ducks too - so watch out for that poo! read more

BEST DAY EVER. I found a coupon for 50% off the price of a boat rental and thought it might be fun. I never get to go on boats (unless you count the seabus..) and damnit, I felt like living up the last weekend that summer seemed to hang around for. So off Lex B. and I went on our spontaneous rowboat adventure. It's really easy to find. The website gives you directions for the bus and driving. There is a little shed just at the end of the parking lot where you can fill out the waiver, pay, and grab a life jacket before hopping into a boat. The whole system was very casual, relaxed, and easy. We went with a rowboat because mostly we just wanted to float and not do a whole lot, but you have your choice of rowboats, pedal boats, canoes, and kayaks. We paid for 2 hours and it really flew by. I highly recommend 2-3 hours for this. Especially if you just wanna lounge in the middle of the lake, or in the middle of all the lily pads. There are also geese, which is just lovely, because who doesn't like geese? I can't believe this is something you can just do here without having to go camping somewhere further away. Amazing. And actually really inexpensive, regardless of the coupons. It's only $17/hr for 2 people to rent a rowboat. Um, yeah, I totally know where I'll be every weekend next summer. read more

If I could give this place 0 stars, I would. TERRIBLE experience... well, because we never actually got to experience it. Here's the story. I did my research: their website says they do their last rental 1 hour before sunset & they don't take reservations for individuals. Ok. We show up 30 minutes early (so, 1.5 hours before sunset) you would think this was plenty of time. Apparently, it wasn't. The moment we arrive, one of the employees shouts at us from fifteen feet away that they're closed. "But," I say, "It says you do your last rental at 8pm and it's only 7:30." They tell me that no one has rented any boats for the past three hours and they've already locked everything up & put the motor boat away... 1.5 hours before they are actually supposed to close. What? I went up to the employee and tried to reason with him, told him we only needed two boats and only for half an hour. He said he couldn't do anything. Hey buddy, isn't renting boats out your job? Weird. Sad because we were there to take portraits of a couple and we had planned in advance to come to Deer Lake because of the boat rentals. I told him this, that these photographs were special to them. He told me, very rudely, that I should have called ahead. I explained that their website said no reservations. Basically... he just kept giving me a bunch of lazy BS answers. Totally UNPROFESSIONAL. Horrible customer service. Terrible employee attitude. Never going back. Call ahead if you want to rent a paddle boat I guess. RIDICULOUS. read more

It's really hard to provide a proper review of this place because the obvious comparison is Eco Kayak at Granville Island / Deep Cove / Jericho. On the one hand, this place is about half the price. It's very serene. You're guaranteed to see lots of wildlife, including geese (by the dozens - possibly more than in Stanley Park), bald eagles, and herons. On the other hand, you're in a fairly small lake. When you go ocean kayaking you're going to see seals, and the scenery is generally much more beautiful. It's hard, and probably unfair to Deer Lake Boat Rentals, to compare the two. However, if you're looking for an activity that involves sitting in a boat, you really have to compare the two. Essentially, if you're looking for cheap, a place to drink without the coast guard coming up on you, and a place that isn't super strict about when a boat is returned, and want the option of paddle boating, go to Deer Lake Boat Rentals. If you want a more outdoorsey experience or better scenery, and are ok with playing almost double the price, I'd recommend ocean kayaking. read more

I purchased a Groupon for Deer Lake Boat Rentals. It was $20 for 2-hours in a two person kayak. Definitely a good deal! A couple of friends purchased the same deal. We both used the online system to reserve our time slot. When we arrived at the boat rental, we were a bit confused. There seemed to be only one staff member working the cash when we got there, and she was busy answering the phone and dealing with an unorganized line. When she was finally off the phone, and done dealing with the guests in front of her, we explained we had a reservation and a Groupon. She was quick with us, telling us to fill out a form and to show our Groupons. I didn't see her smile once. She seemed stressed out and unimpressed. When we were done paying, we were each given an oar and told to go outside and get a life jacket. There was more confusion as we tried to figure out where our boats were. Finally someone told us that they were in the water waiting for us. As we got into the boats, we were asked if we had been kayaking before. I said yes, but it had been years. The response was, "So you know what you're doing." Uh, sure? As soon as we were seated, our boats were pushed into the water, with no explanation of what to do or when to be back. I know our Groupon was for two hours but was it two hours from when we got into the boat or two hours from our reservation time? The lake itself is pretty small, but the water is calm and the experience itself is relaxing. I would go again because of the price, but they need to work on their customer service. read more

Yesterday I went here with a whole slew of yelpers and non (and I think a few of them are now converts) and we had a great time. The whole thing started because Lukas Y. was wishing he could go canoeing, so one thing led to another and there we were! There were 19 of us, so we got the group rate - $7 for 1.5 hour - and everyone piled into kayaks, canoes, and paddle boats, helped by the friendly and accomodating staff. It would have been nice to get the canoe made out of kevlar or something (apparently) but I just enjoyed being propelled by my human canoe motor in the back. The lake itself was beautiful if small. Where else can you see a row of high rises on one side and a bald eagle nest on the other? And speaking of birds, there were eagles, canada geese, and ducks, and I thnk I saw something jump up among the lily pads. When we went to check our boats back in, I got some sort of rewards stamp card, and I will definately be back soon to get the two free drinks with the next visit. read more

Took one of their pedalboats out to fish last week. The boat itself is sturdy and has pedals on the front two seats. Getting onto it wasn't too difficult - the boat itself surprisingly didn't dip too far into the water considering I'm quite heavy and I didn't exactly keep my weight down as low as I'd liked to. Of course, they're small boats that get sent out into the lake every day so don't expect them to be sparkling shiny, but they are clean enough to sit in, definitely. They have a rewards-type card for future visits. Similar to those buy-10-get-one stamp cards but they actually give you something after your 2nd visit! The service is great. The staff chit chat a lot, and one of the girls asked us about our fishing goals while making sure our life jackets fit us well. Sign-in was quick, payment was easy. Location wise, they have instructions on their website and it was easy to follow. There is a large free parking lot that closes at dusk there. They have a bathroom, bike racks and are located right on a sandbank for those who want a beachy feeling but don't want to drive all of the way down to the West End for it. read more

A last minute decision brought my family out here. Who knew that we could bring a kid onto a 2 person peddle boat. It was such a simple process. Just head to the rental booth and sign a waiver form, then pay some guy to hand you over some life vests and you're all set to head out onto the lake for some boating. The lake wasn't congested but there was a lot of lake to cover. We took our time and went along the shoreline. Great weather to boot and the waters were just amazingly calm. What a relaxing way to end your evening out there. read more

Very nice rental place. Went with kids and a friend who rented before - they recognized him and gave him 2 free drinks as part of a frequent flyer-type of deal :) Definitely calming back. Good rates compared with other boat rentals in Vancouver. Small lake, but perfect for small kids! read more

See all

Easy to rent, lake was really nice, and the staff was very friendly and easy to work with

I've been here for both kayaking and pedal boating. It was both through Groupon, so it was a good deal! The parking is free which is great. My only complaint would be that the water in the lake is quite dirty and it's easy to get stuck in the lily pads. I did enjoy both times that I came here because it was very nice outside and allowed me to destress. I'd do it again if Groupon had a sale! read more

Fantastic company, and a boon to the area. Friendly, helpful, and making a lot of people happy. I visited today to use the public launch, and forgot my PFD - these folks lent one to me, no charge. Saw a lot of very happy people coming off the water as I was heading out and back in :) read more

Lake wasn't that clean, but it was fun to paddle-boat with the family. Kinda expensive too.