I have always got great service from Becks Shoes store at Capitola mall location. Since it has been…read morea few years, I did not know that the Store moved to a new location. Becks Shoes 4105 Portola Drive Santa Cruz. The new location is great and accessible from 41st avenue and is in the corner of 41 st Ave and Portola Drive. There is parking in the back and the front of the store is off of Portola Drive. Addison the sales clerk is very knowledgeable and very easy to work with. Not a pushy salesman! He provided his knowledge and patience and helped me select the appropriate superfeet orthotics for my feet to give me comfort and stability to my tennis shoes! He also suggested a certain type of tennis shoe that can provide stability for pronation and supination. He did not push me in buying these new stability tennis shoes. But he actually found some good superfeet insoles for my condition and and stability and comfort for my existing tennis shoes. In the future I will look into buying new tennis shoes that he recommended that I can fit my new superfeet orthotics and provide more stability and comfort! I greatly appreciate his help and easygoing manner and would recommend you stop by the new Becks Shoes store at the above mentioned location. Thank you, Alberto Barba

I'm here from out of town. This mall has so much potential…read more I felt kind of sad walking through seeing how many empty stores were around and how many stores look like they're holding on by thread If this was my town, I would definitely want to pull community together to get it going. We walked in here to find food. Unfortunately, the food court only had five different places only two to choose from for food. Unfortunately, the Ramen place was a no go for us. The Taqueria Gabrielle was super good and they do a great job at how much food they put together in their food and prices are well meaning french fries meat, etc. The service was really great at the Taqueria Gabriel they do have a coffee shop here called the daily grind coffee I have to say my favorite place to see here was the bookstore. If you love books definitely drop by. It is huge. It is so nice. You could get lost in there. I really hope the community comes together and makes this place a great place that it can be for all the teenagers and young parents to come and bring their kids and go shopping . Don't forget to check out the thrift store if you're around as well ! Lots of parking and they have tons of bus stops so you're able to come with public transportation and or have plenty of places to park

Love this place! They have a great selection of items and places for kids to play. My daughter and…read moreI usually have a hard time leaving because she's having fun playing and I have a hard time choosing. The staff is always really pleasant and helpful.

Totally stumbled on to this place. Really well curated collection of toys and teacher supplies. The…read moreselection and service was fantastic. Super friendly. Great for kids and curious adults. Really good puzzle supply!

This was a lovely store that had so much to offer. This cute shop was packed full of clothing, home…read moredecor, and other wonderful items. After reading previous review reviews, I was a little apprehensive, walking in knowing what many others had experienced with their customer service. I will say when I walked in there was somebody who promptly greeted me and my husband, when we walked in and made some small talk. As we peruse the store, I did experience a little of what other people were saying as the employee seemed to keep popping up to chat with us as we per the store. I can understand why some customers may think that it may come off as the employees are watching you while you shop. I don't think that was what was happening at all. I think they were trying to definitely just be more friendly and welcoming, but I think they do need to tone down how many times they pop up while you are walking around the store. All of the items they have to offer are a fabulous quality and definitely a great spot to pick up gifts for others. When I'm in the area, I will definitely pop in and shop again.

This store has a ton of unique items that are PERFECT for gifting. I wish I found this shop before…read moreChristmas. The price point is expensive but expected at a small boutique store such as this. I could spent hours in here looking at all of the different items. My friend was coming in to exchange an item or swap it out for another item. After shopping around and finding another jacket that she liked we inspected the jacket because it was white and we wanted to make sure it was free of damage. We came across black marks on all of these white jackets and brought it up to an employee at the front. They attempted to clean it with a paper towel and maybe water? But unfortunately no luck. They mentioned that she could try to clear it with upholstery cleaner after she purchased it but at the price point of over $100 my friend decided to pass. She ended up returning her item and receiving store credit. The reason for my 3/5 rating is due to the expensive clothing being stained and the awkward exchange. Overall, I would come back and give this place a chance when in need of a unique gift.

There are a lot of Stores in this center, Movies, Hardware, Ice cream, Pets, Art Supplies, Grocery,…read more Drug Store, Pizza, Auto-parts, Parking and a lot more

So many gifts, trinkets, interesting things here! Lovely to shop at for yourself, also for others…read more They decorate where there are so many things to look at so even though it seems like a smaller boutique, you can stay here a long time if you truly browse and shop. You feel welcome here and you feel happy looking around or purchasing.

I had been to Bunny's Shoes in Santa Cruz twice, and they were out of many styles of boots in my…read moresize (anything between 6-7) and I've always gone home empty-handed. When I stopped by this past weekend to be disappointed again, they called the Aptos store which happened to have my size in the boot I liked, and the Aptos staff was able to put it on hold for me. When I arrived, I was pleasantly surprised to find that that the place was more than just a shoe store. It was an entire gift shop, with clothing, puzzles, and quirky items of all kinds on display. I explored the merchandise they had in the store, from unicorn themed books & ornaments to cozy pajamas made of the softest material ever. It was tempting, but I purchased my lovely new black comfortiva boots and was on my way. If you can look past the outrageous pricing, there's much to appreciate about this cute lil shop. A nice variety of unique products and designs, friendly service, and free & easy parking.

Always a long line and only 2 clerks working Why is always…read morelike this . Small store with limited merchandise

Dumpster Fire! What happened. This Marshall's was…read moregreat...once. Dirty and unorganized. Stepping over or around products on the floor at least I was most weren't they were just stepping on it or sliding it over with their feet. I refuse to believe that this is the normal for a Marshall's. I've been in so many cleaner and neater ones. Not sure if Marshall's are somewhat independent or fully corporate. This one needs management help from the top down. 10 check outs, 3 open and over 15 customers in line. One closed for a break, leaving 2 ...nice. Last words...help needed.