Always have the best shopping experience here. The staff are actual outdoors people who can provide…read morefunctional advice on the products and helpful tips. They are aligned with the brands ethos and this location has many events through out the year including free repair days for your gear. Such good sales/prices on Patagonia gear here! We shop here all the time and can always find what we need at a good deal.

Nice location to visit and browse while in SC. Store is clean with a lot of selection that isn't…read moreoverwhelming. Some current inventory with previous seasons. Some additional, some at almost full price - but didn't really check those out. Great deal on a mint green 3/4 zip fleece $23!!! It's one of the few outlets of Patagonia. The other one I've visited was in Reno. Customer service - not so much in terms of hellos and how can I help you - and that's fine.

I'm here from out of town. This mall has so much potential…read more I felt kind of sad walking through seeing how many empty stores were around and how many stores look like they're holding on by thread If this was my town, I would definitely want to pull community together to get it going. We walked in here to find food. Unfortunately, the food court only had five different places only two to choose from for food. Unfortunately, the Ramen place was a no go for us. The Taqueria Gabrielle was super good and they do a great job at how much food they put together in their food and prices are well meaning french fries meat, etc. The service was really great at the Taqueria Gabriel they do have a coffee shop here called the daily grind coffee I have to say my favorite place to see here was the bookstore. If you love books definitely drop by. It is huge. It is so nice. You could get lost in there. I really hope the community comes together and makes this place a great place that it can be for all the teenagers and young parents to come and bring their kids and go shopping . Don't forget to check out the thrift store if you're around as well ! Lots of parking and they have tons of bus stops so you're able to come with public transportation and or have plenty of places to park

Capitola Mall is a classic, low-key shopping mall with a quiet vibe. You'll find the essentials…read morelike Target, Macy's, and Kohl's, which anchor the mall and a few niche shops. My favorite was the "Just Thriftin" thrift store - so cool! The food court was VERY limited but the entire place was clean & there was plenty of parking. This mall should cover any basic needs - worth visiting at least once.

There are a lot of Stores in this center, Movies, Hardware, Ice cream, Pets, Art Supplies, Grocery,…read more Drug Store, Pizza, Auto-parts, Parking and a lot more

We stopped in after brunch on a recent trip and were pleasantly surprised by the bright airiness of…read morethe store and happy to see a well-curated kids section. Ended up getting our little a pair of Vans which he loves and the person who helped us was super kind and patient, figuring out the right size and holding down the entire store. There were lots of people buying and looking and the sole employee did a great job balancing it all, even offering to replace the sneakers with the stretchy laces we bought. The price was amazing great value! They also had a huge selection of sunglasses which I would've looked at closer if my kid didn't keep asking me to play the coin operated arcade machine lol

Was able to find exactly what we were looking for, selection was fantastic! Top notch service,…read moregreat value and prices! My daughter wanted some Dr. Martens 8065 Mary Jane shoes, sold out everywhere, stores, online, with no idea when they'd be restocked. Old School Shoes had them and in her exact size that we were looking for, website was easy to navigate to find the product we were looking for, they also shipped them out same day. Next time we're in Santa Cruz, we'll shop at their store in person!

Great service. The staff was amazing very helpful. Amazing selection. Great deals. Costco will…read morealways have my heart.

I went to Costco and It took about a half hour to check out with two items…read more http://www.youtube.com/watch?v=0ncEgjdSP8E

One of my favorite places to shop! I always find something that I like…read more The shop is spacious and has many options. They have sale going on right now and additional 40% off from the already discounted prices. I love that this is next to the parking structure and near the other shops where I also wanted to go to like Rip Curl. Nice people are working here.

Melanie was so amazing!!! She's helped me find the perfect outfit for my formal and I love her so…read moremuch!!!!

This brand has no business being in the Santa Cruz area. Fast fashion stores and the p*ss poor…read morecustomer service that go along with it do not suit this area. The employees at this store are blatantly insubordinate to the company return policy and claim they have their own return policy for their store. Hoping this store will soon shutter it doors and allow a local establishment to take its rightful place in this location.

There was no line to get inside. But once you get in here you must follow all the rules. First of…read moreall no trying on anything no jackets, no hats, no socks, no clothes, no shoes, we just can't try anything whatsoever. Once you get in here the store is pretty much clean. It looks like they have air circulating as well inside to keep the air fresh. The most part I have a lot of stuff. And of course they're always jammin to some music.

Awesome store, cool vibes and great gear, really cool looking inside too. It was cold in the…read moremorning and forgot to pack warm hoodies, and I went in for one thing and walked out with 5 plus hoodies and cool santa cruz gear. Staff was super friendly as well. A must visit

First I'd like to say I have gone here for years and years. Buying for my kids, husband, friends,…read moreholidays and birthdays. I have spent thousands and thousands of dollars to support this local business. I went to exchange a bag I bought for a friend's birthday. She used it for a week and the handle broke. I went in with the receipt and asked for a replacement. They didn't have the same one so she called someone and when she got off she told me too bad. Since they don't have an identical one I would not get a replacement or a store credit. Apparently the owner or manager authorized this. I was appalled. I told the girl what I thought of this policy and asked her to file my complaint with the owner. She didn't care, she just said I only work here. They DO NOT care that I spent money on something that was clearly defective and they refused to back up the products they sell by offering a store credit. She told me they said to call the manufacturer of the bag. I CANNOT BELIEVE this. It's disgusting. They basically stole money from me. What a rip off. The friends I talked to about it were disgusted and encouraged me to write this. So beware if you shop here and something doesn't work out with a product they don't make, they will not honor a return. Absolutely disgusting and sad way to do business. I will never shop at these stores again. Do waste your money here. I would give negative stars if I could.