I have always got great service from Becks Shoes store at Capitola mall location. Since it has been…read morea few years, I did not know that the Store moved to a new location. Becks Shoes 4105 Portola Drive Santa Cruz. The new location is great and accessible from 41st avenue and is in the corner of 41 st Ave and Portola Drive. There is parking in the back and the front of the store is off of Portola Drive. Addison the sales clerk is very knowledgeable and very easy to work with. Not a pushy salesman! He provided his knowledge and patience and helped me select the appropriate superfeet orthotics for my feet to give me comfort and stability to my tennis shoes! He also suggested a certain type of tennis shoe that can provide stability for pronation and supination. He did not push me in buying these new stability tennis shoes. But he actually found some good superfeet insoles for my condition and and stability and comfort for my existing tennis shoes. In the future I will look into buying new tennis shoes that he recommended that I can fit my new superfeet orthotics and provide more stability and comfort! I greatly appreciate his help and easygoing manner and would recommend you stop by the new Becks Shoes store at the above mentioned location. Thank you, Alberto Barba

I'm here from out of town. This mall has so much potential…read more I felt kind of sad walking through seeing how many empty stores were around and how many stores look like they're holding on by thread If this was my town, I would definitely want to pull community together to get it going. We walked in here to find food. Unfortunately, the food court only had five different places only two to choose from for food. Unfortunately, the Ramen place was a no go for us. The Taqueria Gabrielle was super good and they do a great job at how much food they put together in their food and prices are well meaning french fries meat, etc. The service was really great at the Taqueria Gabriel they do have a coffee shop here called the daily grind coffee I have to say my favorite place to see here was the bookstore. If you love books definitely drop by. It is huge. It is so nice. You could get lost in there. I really hope the community comes together and makes this place a great place that it can be for all the teenagers and young parents to come and bring their kids and go shopping . Don't forget to check out the thrift store if you're around as well ! Lots of parking and they have tons of bus stops so you're able to come with public transportation and or have plenty of places to park

There are a lot of Stores in this center, Movies, Hardware, Ice cream, Pets, Art Supplies, Grocery,…read more Drug Store, Pizza, Auto-parts, Parking and a lot more

First I'd like to say I have gone here for years and years. Buying for my kids, husband, friends,…read moreholidays and birthdays. I have spent thousands and thousands of dollars to support this local business. I went to exchange a bag I bought for a friend's birthday. She used it for a week and the handle broke. I went in with the receipt and asked for a replacement. They didn't have the same one so she called someone and when she got off she told me too bad. Since they don't have an identical one I would not get a replacement or a store credit. Apparently the owner or manager authorized this. I was appalled. I told the girl what I thought of this policy and asked her to file my complaint with the owner. She didn't care, she just said I only work here. They DO NOT care that I spent money on something that was clearly defective and they refused to back up the products they sell by offering a store credit. She told me they said to call the manufacturer of the bag. I CANNOT BELIEVE this. It's disgusting. They basically stole money from me. What a rip off. The friends I talked to about it were disgusted and encouraged me to write this. So beware if you shop here and something doesn't work out with a product they don't make, they will not honor a return. Absolutely disgusting and sad way to do business. I will never shop at these stores again. Do waste your money here. I would give negative stars if I could.

I had gotten a zip up sweatshirt for Christmas! I received a gift receipt with it. The sweatshirt…read morewas a size too big, so I took it back about a month after it was purchased. Super easy exchange! And the gentleman helping me was extremely friendly and attentive, as well as his fellow coworkers! The only setback is the color design I received as a gift, was no longer available in store. I was pretty bummed, But I was informed when I received the gift to go back as soon as possible to make sure I got the same one. The employee also said that I could come check out new designs coming in, in a couple of weeks if I wanted instead. It was very helpful. Instead, I went with a navy blue one to match my daughter! Can't go wrong with matching Santa Cruz merch

Love this cute boutique and stop in every time I'm in Capitola. They have cute & girly clothes,…read morewhich is much appreciated from today's style that seems to be more relaxed and grunge. (There is also a selection of men's clothing.) Their clothes are also offered in sizes that actually fit and are not cut super tiny only for teenagers. I love that they carry the Lush brand. The store is a small business owned by a friendly young woman. Her mom is also there sometimes and she's very friendly as well. They're so appreciative of those supporting the store. Can't wait to go back and grab some pieces from the fall collection!

Updating my review. One of the owners did call me on Friday and refunded me for the items they…read morewere not able to get me the size in. They also gave me a couple of sweaters for the inconvinience. They should update the phone number and email of business.

Dumpster Fire! What happened. This Marshall's was…read moregreat...once. Dirty and unorganized. Stepping over or around products on the floor at least I was most weren't they were just stepping on it or sliding it over with their feet. I refuse to believe that this is the normal for a Marshall's. I've been in so many cleaner and neater ones. Not sure if Marshall's are somewhat independent or fully corporate. This one needs management help from the top down. 10 check outs, 3 open and over 15 customers in line. One closed for a break, leaving 2 ...nice. Last words...help needed.

There's a lot to find here. I don't understand why they closed the restroom for a month to…read morevisitors, since you'll want to use it when you shop. When I asked the employee, she said we break them all the time!!! and suggested I go to REI, I did just that, but I don't want to go back to Marshall anymore. Dirty

Small, but convenient shopping center in Capitola. There are a variety of shops, restaurants and…read morestores including Trader Joe's, Bed Bath and Beyond, Pier 1, Jamba Juice, Domino's Pizza and several other small restaurants and businesses. There is lots of parking and it is usually not super busy. Overall, this is a small and clean shopping center that is convenient but not anything special.

Nice little shopping center with a variety of indoor and outdoor activities. Kids got their faces…read morepainted. We bought some shirts, vegetables, olive oil, and some fresh picked fruit.

The most professional, courteous and knowledgeable sales clerk helped me today at the Macy's…read moreCapitola Jewelry counter. Her name is Christina. Unlike another clerk in cosmetics, who was abrupt and didn't take time. BUT Christina...is a gem. More people should be like her. I definitely will return to shop with her.

I was blown away of what a disaster the Toys R Us section is in this location. It was filthy and…read moredisorganized. Packages were ripped open. Someone's half eaten lunch on the shelf in reach for my child. It seemed nobody was even working here. We won't be going back but I miss the old Toys R Us. Too bad Macys ruined a great legacy but no surprise. Macys is a dying animal .

Very nice store. Has lots of tye dye and hippy clothing. Cool purses and jewelry. Sage and…read moreincense too. Kind of hard to find this store. It's not on the walkway you have to go inside the mercantile then down some stairs.

Totally stumbled on to this place. Really well curated collection of toys and teacher supplies. The…read moreselection and service was fantastic. Super friendly. Great for kids and curious adults. Really good puzzle supply!

Very cute store with a wide variety of items. Learning materials as well. Would visit again.read more