I've never written a review for a landlord, let alone a positive one, but Pure has earned it. I've…read morebeen renting from Pure for over a year and unlike every other landlord I've rented from all across this great state, they respond to maintenance requests in a timely manner and they actually resolve repair issues instead of cheap temporary fixes. I feel like the reviews by people who've never actually had them as landlords should be removed, I can't figure out why their score is so low on here. I am super happy and would rent from them again.

Be careful giving them your personal information. Untrustworthy for the renters…read more If you're renting and your property management company automatically enrolls you in an RBP (Renter Benefits Package) -- push back immediately. Be very persistent, get everything in writing, and clearly state that you do not want it. In my opinion, it's not beneficial at all. Everything included in the RBP can be obtained for free elsewhere. I genuinely believe it's a scam. My experience with Pure Property Management has been, quite literally, the worst. I feel they crossed serious boundaries by using my personal information to report to credit bureaus without my permission. Even though I don't have any negative marks, I never authorized this, and they act like it's completely normal and legal. They have repeatedly refused to meet with me in person to go over their policies, and they won't clearly send them either. Instead, they hide behind emails and generic responses, clearly drafted with help from their legal team. In my experience, their policies change often, and renters are not informed when they do. It's somehow on the renter to constantly follow up and keep track of changes -- which is unreasonable. They do not work with their renters. In my opinion, they don't care, they aren't transparent, and they make things intentionally confusing. I believe they rely on sneaky practices to make quick money -- like automatically enrolling renters in the RBP and charging for it. They later changed the policy to allow renters to opt out, but never properly informed anyone that this was an option. Personally, I call it the "scam package." Based on my experience, I would avoid Pure Property Management at all costs.

My husband and I live out of state in Oregon and when we decided to rent out our house in Santa…read moreRosa, we asked around the neighborhood and were pointed towards NBPM. We were only in town for a few weeks so we needed to make a decision quickly but still feel confident that we were doing the right thing. We ultimately hired Laura from Northbay to watch over our house while we are away. She has held our hands through remodels, leaks, termites, drought fighting yard solutions etc. We are on our 3rd tenant (and 4th year? I think)...and the house looks as great as when it was first remodeled. Obviously Laura has helped ensure that we have great tenants as well as a fair rate. I can't give them 6 stars or else I would. We are 700 miles away and don't have to do much other than receive a check and answer a few questions once in awhile. If that's not great customer service, then I don't know what is :) Hire them! Trust me!

I am being taken advantage of by the Landlords at 6123 Montecito Blvd. They are super neglectful…read moreand not communicative. I had put in my move out date 30 days in advance and was trying my hardest to get ahold of them so we could schedule a pre inspection and inspection so that I could get back my full deposit. What they did next seems premeditated and planned. They ignored all of my calls and text messages until the very end. When we got our pre inspection done and we were informed that all we needed to do was clean the house. I paid for cleaners and apparently they didn't do a good job so I don't mind eating the fee for cleaning but now they are trying to charge me an extra 600 for things that were spoken about. The closet door wheel track never fit on there and they are trying to blame us for it. I asked for a third party inspector to come out and they said no that's okay we are only going to charge you for the cleaning fee and so I said okay. Now, again, 600 dollars is being robbed from a small family of three that had to move for financial reasons in the first place. I always paid my rent and was always communicative when they needed things from us. I DO NOT recommend going through this management company because now them and the landlords are dodging my calls.

I recommend Rebecca highly. She always lists properties quickly and has strong recall for all the…read moreassociated details. She has found me outstanding tenants that work out well and are valued clients. She knows the market and has a great feel for pricing. Even stronger are her interpersonal skills and her ability to assess potential tenants to find the best, loyal and responsible people. She has a good feeling on candidates who are not strong at meeting tenant screening protocols. Rebecca is a fair and firm property manager. She maintains outstanding supervision of the rentals and has superior skills at gaining cooperation from tenants. Her completion of paperwork is remarkable. Her communication with all parties is pleasant, thorough and professional. She makes my job as a landlord much easier and I am grateful for her partnership. I have used other property managers and she is the best by far. I plan to continue to conduct business with her. There is no downside with her, her services are superior.

I'd like to Thank, and highly recommend, REBECCA MEDEIROS…read moreof NorthBay Property Management. Rebecca made what I thought would be an arduous journey EASY. I was in my Apt in less than a week and getting there was exactly the opposite of arduous, Thanks to Rebecca. She made sure I had everything in order, paperwork wise, and, more importantly, she wanted to make sure I understood what I was signing and how my lease read. Rebecca followed up w/ me a few days after move in to see of I was comfortable in my new Digs. Lastly, Rebecca has ALWAYS gotten back to me PRONTO when I've texted her w/ various questions regarding the Complex in which I live or, specifically, the Apartment I'm so grateful to inhabit. I can't Thank Rebecca enough but, I will tell anyone, and everyone, that I know, that choosing someone else to handle their rental needs MIGHT work out but choosing Rebecca Medeiros is a GUARANTEE you will get where you need to be and Happy, as well. Thank You Rebecca ,

We sold our home in Santa Rosa so quickly. We didn't have time to buy a new home. So we decide to…read morerent a home for a while and have more time to look for a new home. I find the property on line and was manage by Dede's Rentals. Is was nice and clean and ready move in condition. Only few thing need to replaced. Kristine Mendez is our property manager. She was great and good listener, return our phone call in timely manner. She make sure all the thing need to replace and she did. After sixteen months later. We bough a new home and return the house back to Dede's Rentals. In good condition and ready to move in for next tenant and we did get our deposit back in full. We definitely recommended to our friends or anyone need a rental home from Dede's Rentals. Happy tenant.

UPDATE, from prior 5 star review! Prior property owner speaking here…read more Horrible experience! The worst. Long story, short. We ended up selling our rental property after using Dede's services. The tenant they recommended damaged, stole and absconded with prior tenants mail, which included funds. Yet Dede's defended the tenant they recommended move in.

Premier Property Services in Santa Rosa, Ca is the best property management company in Sonoma…read moreCounty, CA. I have used a lot of othercompanies and they by far are the most communicative, responsive, and willing to go the extra mile to meet our needs. I think the most important thing for me as a property owner is to not be cheap and trust my team. Chelsea far exceeds my expectations to the point where I approve just anything she suggests, knowing she has my best intrerest in mind, which is taking care of my tenants and keeping those rent checks coming. The best part is they give me a end of the year and forecast my budget for the following year. This truly is a hands off approach and exactly what I need as a busy business owner and real estate investor.

I live in one of the communities that she manages for US as are HOA property manager. I do not…read morerecommend to use her or the company she manages, as she isn't on top of the properties at least the the property I bought at in Cotati! She charges a crazy amount to just manage are property. It's makes sense why she only has 1 STAR! She doesn't have the best quality of running a property, as I've heard she is also getting sued for another property she manages in Rohnert Park, ca

Things appeared to be managed well until we were moving out of a rental managed by Baker and…read moreAssociates. Upon the final walk through, which we were not present for, we were charged for things that were broken when we moved in. Not an honest business.

HOMEOWNER HERE: Where do I begin.. I would give this zero stars if possible. I hired Baker &…read moreAssociates to place a tenant in my home and manage the property. They placed a nightmare of a tenant and then failed to act in my best interest on numerous occasions. When I finally put my foot down, Jonathan Jr. failed to return calls from both my husband and myself. Bottom line is that instead of working in my best interests, Baker routed all requests through me and never told the tenant no to anything. They have wasted hours of my time and cost me hundreds of dollars extra. Absolutely do not hire them. I get the impression that Baker is only interested in placing tenants since that is where they make the most money. After that, they could not care less about the homeowner.

W Property Management did a great job placing tenants into our property. It was a seamless…read moreexperience with a reasonable fee that took away the headache of fielding phone calls, showing the property, evaluating applications and eventually drawing up a thorough lease. I won't hesitate to do business with Kristine and her team again.

Like a lot of people our lives changed in October of 2017. We went from living in a home for over…read more31 years that we owned, to becoming renters. I feel so lucky to have met Kristine Mendez our property manager for W Property Management. She is knowledgeable and professional. She has been thoughtful and compassionate in working with us during our rebuilding process. If I needed a property managed without any reservation I would use Kristine with W Property Management.

They don't respond to phone calls. We should get rid of HOA. As a homeowner and member of the HOA I…read moreexpect better service.

They're unreliable and un responsive in a timely manner. They should find another business or…read moreclose. I was told they are under investigation.

Sheila Peterson has been my realest estate guru for over 2 decades. Her knowledge of current rates…read moreis just the start. She has always had the answers to all of my questions regarding real estate lending and practices, along with current market conditions and trends. She never stops upping her knowledge base. I have had the pleasure of purchasing 4 homes with her and in between she helped use with a rental. Top notch service from this wonderful lady!!

I've had the pleasure of working with Leanna for years (since the mid-2000s!) and she is just the…read morebest. She's always professional, gets the job done without missing a beat, and genuinely cares about the people she works with. She brings such a great energy to everything she does and will go out of her way to make sure you're happy. You won't regret working with her!

My wife and I have been renting a single family home for 1 year now through TASK Property…read moreManagement. The TASK staff have been very responsive and helpful with everything throughout the process (securing the lease, repairs if needed, etc.). We recommend them to anyone who reads this review.

I suppose people don't usually review property management companies, (it's not as sexy a topic as…read moreranting about sushi or cronuts), but I just can't say enough nice things about these guys, so here we go. Two years ago, my husband started a job here in Sonoma County, and was sleeping on couches and in motels, desperately searching for something, while I was waiting back in L.A. with a toddler and a newborn. Jonathan Sr. showed him a place that would've been a bit too small, but let him know about another rental that would be available soon, and hadn't come on the market yet. It ended up being perfect for us, and living here has been wonderful, due in no small part to the wonderful care TASK has taken in attending to the little & big things that come up in a 75-year old home. Jonathan and his son, Jonathan Jr., are incredibly prompt with returning calls, and all the vendors they've sent to us have been friendly and effecient. Very, very highly recommended.