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    HPI Property Management

    4.3 (18 reviews)
    Closed • 9:00 am - 5:00 pm

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    8 months ago

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    14 hours ago

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    1 year ago

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    Jeff P.

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    8 months ago

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    8 months ago

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    2 years ago

    So far HPI Property Management is wonderful!! Randy is so very kind and very helpful. Thanks Randy!

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    3 years ago

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    4 years ago

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    6 years ago

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    9 years ago

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    Jeff P.

    Thank you Zhibin. We are glad that you are happy with our service.

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    16 years ago

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    Ask the Community - HPI Property Management

    Review Highlights - HPI Property Management

    “Any landlord or tenant would be lucky to have Randy Ratto and Jill Starling (his partner) as their property management company.”

    Mentioned in 4 reviews

    Read more highlights

    Sonoma County Property Rentals

    Sonoma County Property Rentals

    (38 reviews)

    I have been utilizing the services of Sonoma County Property Rentals for a little over a year now…read moreand I can honestly say that they are by far the BEST I have ever dealt with. As an owner of rental properties for more than 20 years, I have hired many property managers both in Sonoma County and other areas of California. Laura, the property manager, has been the most knowledgeable, responsive and friendliest of all the managers I have worked with. She is simply outstanding! I'm currently dealing with a difficult situation while trying to sell my property with a tenant in place. Laura has been patient and kind as well as responsive to all of my requests. I highly recommend this team to manage your rentals. Their fees are good too, lower than most!

    This review is for Property Owners: My wife spoke with Chris at length about renting our house in…read moreHealdsburg. I spoke with him, too, and he came across to me as smart, competent, and very able to rent our house. This was mid-July of 2020. By December 31, his assistant, Laura, wrote us to say there wasn't interest in our house. We immediately called another property manager who genuinely couldn't understand why the house hadn't been rented. She had a signed rental contract 8 days later. Read that last sentence again. This is why I'm writing this review. During the almost 6 month period we had the house with SCPR, I received a few emails from Laura: The prospective renter wanted $ off the rent, or had some other ask. We always compromised with the request, but nothing ever happened. The house was furnished when we signed the contract with Chris. At the time he said that it added a challenge, but that they would get it done. At some point Laura indicated that, because the house was furnished, they were having a hard time finding renters. When the house was still unrented in November, my wife and I went up, packed up the furnishings and asked them to take new photos. Then came a couple more of the same asks: Would we take $ off the rent, etc., etc.? Nothing happened with the home. Then the "nobody's interested in your property" email. I'll leave it at this: Our experience was that our house sat empty for almost 6 months, immediately followed by the next property manager raising the asking rent by $200/month (from the asking price that SCPR set) and it was rented in 8 days! All you need to know...

    Grapevine Property Services - Imagine living in a home and wanting to have your grandma visit. Oops jk they'll tow her car cause they're bored and want more money.

    Grapevine Property Services

    (66 reviews)

    Perhaps two stars is too generous. These folks should not be in the HOA mgmt business. I have over…read more20 years of them being the overseers of my complex and I find them unprofessional and at times, rude. I don't always get a return call or response to an email. Recently, they sent a Pkt to us that was intended for another HOA. These are violations not simple mistakes. Reading another review, I see ours is not the only HOA to receive another's mail. I was in the office several weeks ago and one of the young gentleman was in what looked like beach attire and not helpful. The second person,while professional, was dressed to go out clubbing. It's hard to take this company seriously when they don't take themselves so. I wish I never had to deal with the arrogant "TJ" ever again. Now if only my board would move on from these people...

    This company manages a condo association HOA. They erroneously sent me the financials and pool gate…read morecode for another complex. Today I called with concern as a nurse that this is like a HIPAA policy violation and to speak with someone on the board. Quincy said he couldn't give me that info. He said if I got mail that wasn't addressed to me to just throw it away. It was addressed to me and it's a bigger systems issue that I now have the gate code and other info. They didn't care. When you vote for a new manager make sure you are aware of this. It may seem like a value but what are you missing

    Sheila Peterson - HPI Real Estate

    Sheila Peterson - HPI Real Estate

    (6 reviews)

    I've had the pleasure of meeting Sheila approx 10 years ago and it wasn't until just recently when…read moreI called upon her for her professional services. I was looking to refinance our property due to the rumored crazy low interest rates. I was referred to another company (Stearns) by a close friend and they offered me 1.01% lower than my current rate. This was a nice savings for me but I was skeptical and wanted to play the game searching for something better. This is when I started reaching out to others I knew. Next was 1.25% lower than my current rate. This was good too but I wasn't done. Sheila came in as the winner by being able to offer me the rate of the day lowering my rate 1.375% lower than my current. I immediately jumped on board. Right away I could tell the level of service and detail that Sheila provides in her profession. I was asked questions I've never been asked before raising my antenna as to why nobody at these other companies asked me these questions. She even took the time to explain a lot of things, and I mean a lot, she basically had to hold my hand at points because I'm not very familiar with these processes and this industry and I ask a lot, and I mean a lot of questions. She was patient, kind and professional all throughout the processes. I greatly appreciate having someone who is knowledgeable, experienced as well as kind to make this process as smooth and seem less as possible. She's now my real estate person, and could be yours too. Don't make the same mistake I did, call her 1st. Next time I know I will. Thanks Sheila. Love my new payment!

    Sheila Peterson helped me get in to my first home. I thought it would be a difficult process but…read moreshe made everything easy and took care of the heavy lifting. If you are looking to buy a house, refi or get a mortgage, I wouldn't recommend working with anyone but Sheila! Thanks Shee-Ra!

    HPI Property Management - propertymgmt - Updated September 2026

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