This is the worst car cleaning service I have ever worked with. I was a customer of Deets for a very long time but my original technician left the company. So they assigned me a new technician who did a poor job and damaged my car. Not only did they damage my brand new SUV, he did a poor job and when I asked for a new technician they said no. I sent photos of the damage and the poor cleaning job and they wrote back and agreed to the poor cleaning job with no apologies. I asked for a refund for that one cleaning service and they said no but we will offer a discount on a future service. And after confirming the technician did a bad job, they are requiring me to continue with him anyways. They have no idea what they are doing. I attached the photos of how direct the new technician left my car. read more

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I had a service done and was shocked at how poorly the quality was. I sent pictures and let them know right away that there were major concerns with the service and no one responded . Windows weren't fully cleaned the inside wasn't vacuumed under the mats or on the side of the seats. Looks like the guy tracked in dirt even after the "vacuum"! There was dirt on the inside panel of the door, wasn't even addressed. There's so much wrong with the service attached with pictures idk how no one even offered a response to my review or to send someone out to correct it. read more

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Jorge was great! He definitely had his work cut out for him because there was vomit to clean up. He didn't complain or anything, he was nice, professional, and thorough. Price was competitive, great value, exceeded the service I was expecting. read more

Service time was prompt. Price is fair. Only grip was they left streak marks on the windshield (both inside and outside), which produced glares when I drive and the sun's shining. I had to wipe it down myself a few days later. Thought it was just my car. It was also my wife's car (that they also washed that same day). read more

Gave this service a try and for comparable cost with 15% new customer discount was worth it. Responsive, timely and was able to get same day appointment. Technician was courteous, professional and nice and arrived earlier than scheduled, but had texted ahead to confirm that earlier time would work. Car was washed expeditiously. This tech had another Deets tech friend with him to help him out, plus it looked like a supervisor in a sedan also came. Job was done well but he did miss a number of spots behind doors and trunk. If not for that it hose things it would be a 5 star. read more

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I had an amazing carwash experience. The staff was friendly, thorough, and professional. My car looks brand new. Highly recommended!

LOVE my super, clean car! I'll definitely use Deets again - convenient, great service & value

Service is amazing and well worth the price. I usually pay the same price to take the vehicle somewhere, and the results aren't nearly as good. Emanuel, is absolutely amazing! Highly recommend :) I've used them for the silver wash, and detailing and the detailing service was fast and phenomenal! read more

Deets was great! I needed a last minute wash in a hurry and they got to me incredibly fast. Cristian the detailer was fast, efficient, detail oriented and customer service oriented! Highly recommend them! read more

Axel was punctual, professional, and worked quickly but thoroughly! My car looks amazing!

Good wash, the inside my car was very clean and removed all food stains. paintings was waxed and still shiny now I have not need another wash read more

Great, consistent service from Deets. Matthew took great care with my vehicle today and the results from the detailing were great.

Albert cleaned my vehicle today and did a great job. He's cleaned both my vehicles several times in the past and always does a good job.

Sia is the guy, car is looking Amazing! Quick service and value is great! Deets just got another customer

My truck needed a wash really bad. I read the reviews of Deets and made the decision to reach out to them through their website and schedule a wash. Their website and appointment scheduling was very easy to figure out and navigate. I tried to get a same day wash, but it was late in the day and they had nothing open up on their waitlist I was on. I was then texted and asked if I would like the following day and I scheduled for that. The washer Daniel reached out to me to say he was ahead of schedule and could come early and I said no problem. He showed up and quickly got to work in front of my home. He worked very diligently and efficiently, and he was very friendly. He was able to clean the entire inside and outside in about 45 minutes. I was impressed with the wash I received. It was a good value for what I paid, and I am happy to have now found a new mobile car wash service. It helps to save me time on my busy afternoons. I will definitely be using Deets going forward! read more

I had my car washed this morning. The detailer arrived an hour early, rang the doorbell, and woke the baby. He said he didn't have service and then asked me if I had a "cell phone jammer". The wash itself was poor. The car wasn't dried properly and there are water drops running down the sides and back of the vehicle. Services that were paid for were not performed. There are more affordable better detailer in the area and I will not be using this service again! read more

What a joke. If I could leave zero stars I would. After looking at these reviews, I see I'm not the only one where the technician left the keys in my car on the side of the street. This place does not care about the safety of your car. They will also penalize you for their tech being late. I live at Promenade and have had used deets numerous amounts of times and they text me when they are here to meet them outside the complex. This time the tech was already late was supposed to start at 12:05 and got here at 12:19 which apparently they are allowed to be 15 minutes late yet if I have to meet them right outside my complex which takes literally one minute I am penalized and they will only wash the outside of my car and not the inside as what I paid. Deets washes many cars here at my complex and knows how it works and trying to act like it is my fault is laughable!! Please do not use them as they blame you for their lateness and will just leave your keys in your car unlocked and just leave the premises!! Disgusting! Will never use them again and have also posted on my Irvine platform that has 30 thousand members as well. Do better!! read more

Always provides great service...it's a luxury to have them come to you but I never regret it after seeing their quality of work.

Jorge arrived on time and started working on my vehicle right away. He did outstanding work; my car had not been detailed at all this year because of our crazy weather. It looks amazing again and I am going to sign up for the twice weekly service. read more

Not worth it. Decided to use Deets because the guy who usually washes my cars was booked. Got a gold wash for both of my cars. Deets website says it includes "Clean and Shampoo Cup Holders" but the technician didn't touch them at all. Also didn't even look like they did a thorough job with the wheels or windows. Still had marks on my windows and they only cleaned the face of the wheels. Which I guess is what I get because it mentions "Clean Wheels Face" in the $53 wash. But how do you call yourself a detailing company if you can't clean the details? I knew I should've trusted some of the other reviews on here. I DO NOT RECOMMEND. read more

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Very professional and on time and very dedicated to doing an excellent job! They are also willing to help you if you make an error on their website like I did. Thank you! read more

Axel did a great job on my car's interior and exterior. He was on time and super nice. Would recommend him for your next car wash.

My car wash was amazing, he was an hour early, and that was great! I can't believe I've never tried this. I'm very particular on my baby Audi q8 and I got to watch from my garage! I definitely recommend them. Emanuel was super nice and efficient. And the whole company is run like a business should be ran, I will definitely tell all my friends, and the price is a lot better than all of their competition. read more

Deets Mobile - Auto Detailing Near Me - Laguna Hills, California

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Great service! Communication was great! They waited for me when I was out for 5 mins. The produced work was great

Jorge does an awesome job. He's detailed my personal car and my work vehicle. Prices are reasonable. I highly recommend this company.

Wowwzer is all I gotta say Deets did a great job on my suburban and I am happy with the way my car came out thank you Sia for doing and amazing job read more

Deets Mobile - Auto Detailing Near Me - Laguna Hills, California

Carlos came out to do a Clay and Wax for me. I am super happy with the results! I have to park outside so dirt and dust can be an issue. After the service my car is looking brand new! read more

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First time with Deets and I am very happy with the results. Jose called to let me know that he was on his way, with an ETA. They came in like a NASCAR crew and got started right away! They finished in a timely manner and left my car looking spotless. I signed up for the Exterior Clay and Wax service. I had pointed out a specific area where I was concerned and Jose and team were able to remove the water spots. Thank you! I will definitely be using deets services again! read more

I had a very good time using this guy. Alfredo showed up right on time for my appointment. The car was washed and cleaned very well. Online reservation was easy to set up and the price is very good. Will never come back to a regular cash wash Thank you guys and I hope to have same experience for my every 2 weeks wash! read more

My provider Albert was great. Attentive, professional and prompt. I've had poor experiences with other car wash services and I was hoping for the best this time and Deets delivered. I am having 15 cars washed next week, I am hoping that I can provide a similar review after. Sam C. read more

So I've had my car washed an entire year every two weeks by this company and I've had the same tech Carlos wash it who has always done a phenomenal job taking care of my AMG, never had any issues. Two weeks ago I had two new techs who were nice that I've never seen before wash it, but after the wash I noticed there was paint missing on the front bumper of my car. During the wash I noticed they kept adjusting the pressure of the pressure washer and chatting, so I'm assuming the pressure was up too high. I emailed Deets support two weeks ago attaching a picture of the missing paint and my concern and they said they escalated it to upper management for review because they "take this very seriously and will promise to get back to me". It's been two weeks later no one has responded to me nor given me any updates at all. I've never had any accidents in the car, the paint has never been missing, there are no previous paint jobs, it happened after the wash from the new techs. Beware if you have a car washed, 1/50 times this could potentially happen to you and you could get the run around from them, especially if you have a higher end vehicle. Maybe they are too big to respond to customers who would pay them $30+/a wash for an entire year. However I learned alot about the experience and I will cancel and take my business elsewhere read more

I was really happy happy with the service ! The technician arrived on time. He did a very thorough job cleaning both interior and exterior and he managed to get most of the dog hair vacuumed! read more

Wanted to give these guys the benefit of the doubt but their customer service is straight lacking. - Scheduled service on 4/6 for 4/9 for wash/detail with Jorge. The wash/was/detail was decent and he was professional (although a bit late) but owners manual was lost during the wash. This was for a lease the the manual was removed so that Jorge could detail the glove. He returned all other items in the car but must have misplaced this. However, the above isn't even my main complaint. Its about the lack of communication with this company. Phone calls go unanswered. Text messages go unanswered. Emails are answered the next day or the day after. I've used this company 3-4 times since 2020 and this will be my last time supporting Deets. I'm sure I wont be missed as the Customer Service is pretty telling. read more

Great place great service. Great job all the time and good to have the same detailer. They know what you expect. read more

Deets Mobile - Like new extra fresh and leave a tip! - Auto Detailing Near Me - Laguna Hills, California

I seldom write reviews but I was blown away at how amazing my car turned out after a wash with these guys. Not only did they show up early, Ivan had wonderful customer service skills and even backed my car into my garage when he was done. I opted for their gold wash package with the machine wax add on and the car really is showing it's true colors now! I'm not going to hesitate on booking this company once a week! Highly Recommend!! read more

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Had Carlos come out this morning and wash 2 of my cars. Fantastic job! They use color coded towels to ensure towels being used on your wheels on not being used on your dashboard. Have always had small mobile wash companies do my washes, but they guys were super professional and prompt. Highly recommend them! read more

Deets Mobile - Auto Detailing Near Me - Laguna Hills, California

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They do a great job of cleaning inside as well! It's also easy to book and convenient for those who work from home.

Deets is amazing...... my car gets done while I work! Albert alway make my car look and feel brand new and I would recommend this service to anyone that cared about quality and saving time! :) read more

Jorge was super nice and did a great job! The car looks and smells brand new! I recommend it to everyone!!

Super professional and we LOVED our super cleaned cars . Thanks Andrew !! He even showed up early and was ready to work. We will definitely continue to use this company from now on read more