Although, like most, I was leary of the door-to-door sales people. However, I was also wanting…read morehome automation, but ADT and others provided it at such an extremely expensive price. Not only was the equipment free, but the terms of the contract were very doable, even though it was a longer time period than most others. I believe that we ended up signing a 48 month contract, and since we have only had one issue with the electronics (which Vivint quickly sent someone out to repair, and it was free?!?!). We are now moving, and since we do not have a home selected on the other side of the country, we are able to transfer the Vivint service to the new home buyers who also were delighted with the technology and the more affordable price. Our alarm has been activated a couple of times, by accident, but they were quick to respond and make sure that we were safe. Our system included 2 full automatic entry door locks, wifi camera, glass break sensors, window and door sensors, wifi connectivity with cellular backup, garage door tilt monitoring, and whole home thermostat. I love it, and honestly, I highly doubt that I will check out any other company once we get a new place picked out in Vegas.

The individuals are very personable but nothing they promised is in writing, and even when it is,…read moreevery avenue for scheduling the tech won't work...unless you are buying more product. They have quite the intricate system for avoiding refunding and allowing customers to leave, even when one has followed all of their protocols. If they spent half the time in developing better integrity, they would see a much higher rate of contented customers who wouldn't be bothering them and wouldn't need to develop such elaborate systems for discouraging people from leaving. Research backs this up 100%. Don't even get me started on why I chose to leave after the 3 day grace period, I could write a book on the smiling, courteous faces, who push through their own agenda, even when their verbal response appears to be listening and agreeable. It is obvious they have extensive training on how to distract and wear down customers. The final straw was when I went down to our local city and county offices to get more information on exactly how the 911 dispatch for emergencies works (what happens for false alarms, the permits that the company said they needed me to sign, etc). When the front desk clerk heard that I was inquiring about Vivint, face turned pale and they had the captain of the police force and another official come ask me what I needed. Needless to say, our city officials are very well aware of this company and have repeatedly directed them to get the proper permits before knocking on doors, which they NEVER even attempt to do. I would hope that our city permit department never grant this company a permit because the ethical standards which the entire Vivint team operates by leaves a great deal to be desired. I think it's interesting that the review sites such as Top10.com indicate "We earn commissions from brands listed on this site, which influences how listings are presented." Well, yes, the website give them very high reviews because they are most likely creating the reviews themselves! I would not wish this company even on my worst enemy, because that would mean Vivint would continue to operate. The equipment they sell are brands you can purchase at the local Home Depot, etc. but they have repackaged the devices and disabled them so you can't use them individually or with another system, even when you pay for them outright. Another tactic to try to force you to stay with the company.

I emailed Big Red Alert thru Yelp to discuss a quote. I…read morereceived an email in less than 30 min offering a phone call. Easy as that and now have a site visit scheduled in 3 days!

Greg is a real pro. Straight forward, honest and reliable. We looked at several other security…read moreoptions for our home. We chose Big Red and couldn't be happier.

Not being a tech person, I was afraid to make a purchase from a "box store" and attempt to do it…read moremyself. That being said, I was also afraid to overpay for a service that I know very little about. Greg made the entire process easy to understand at a very affordable price. I can now watch multiple locations from my phone, pad or desktop!

From the owner: Trusted commercial security experts with over 25 years of experience. We specialize exclusively in…read moreadvanced Integrated Security Solutions designed for B2B clients, property managers, and enterprises across the Nebraska and Iowa Midwest region. Our services include Commercial Security Camera Installation (4K, AI-Powered, NDAA Compliant), Cloud Access Control Systems (key fob, mobile credentials), and Remote Monitoring for large sites and agriculture. We provide the highest-ROI, lowest-complexity solutions in Omaha, Lincoln, Des Moines, and surrounding communities.

Expensive service for bad value. Cheaper and more reliable to go with adt or att. Very expensive…read moreequipment.

I have never vented on FB or anywhere else- but today is the day!…read more American Electronics-(our home secruity company for years) is one of the worst companies I have ever done business with. Because of multiple issues and poor customer service I ended our relationship and they tell me I cant because we have a long term contract??? Let me understand, even if they do not live up to an average level of service I still owe them for the duration of our contarct- they sent it to a collection agency which obviously impacts our credit etc...if they would have just been an average company with average service we'd still be with them. Live and learn!!!! PS- Cox has been a great security company for way less money and commitment!!! DT

The adage there's a sucker born every minute seems to apply to my situation, as I regretfully…read morecanceled Cox Cable and switched to Vivint, which has proven to be the most egregious mistake of my life. The modem, rather than being mounted on the wall, is merely laying on my kitchen countertop. Following my initial call, they assured me. They would dispatch a stand for the modem. Furthermore, Vivint installed monitor's adjacent to the smoke and carbon dioxide detectors on my ceiling. However, they presistently fall off, and I continually reattach them. They are currently situated next to the modern on my countertop. The most egregious issue is the garage door opener, which has a 50-50 chance of malfunctioning. I am compelled to run downstairs reset the circuit breakers. If we're outside and it fails to open and I inadvertently lock the screen door, I must enlist the service of a locksmith, which has occurred on 4 separate occasions. I fervently pray that this situation never arises as I care for a family member with a handicap. In the event of a fire, her solo means.of egress would be through the garage. If the garage door fails to open I would be forced to either navigate through the burning house, go downstairs to reset the circuit breaker or drag her outside and down the stairs. My dream home, constructed in 2020, has been plagued by the ineptitude of Vivint for nearly 8 months ( no issues with the garage door before Vivint). A lot count on how many times I called the call center? I'm looking at canceling this horrible service. There are no handles on the garage door and with Vivint I'm unable to use the keypad.

Door to Door salesmen lied to us and said it was a month to month service, it is not, it's a 5 year…read morecontract and they get to increase the rate as needed. Huge Scam

I have been so impressed with this company. They are responsive, knowledgeable, and professional…read more They promptly return calls and emails. They were able to address all my concerns and items I wanted. I am so happy with the security system they installed, as well as the SONOS. I will definitely use them for future projects. Thanks again to - Isaac, Alex, Dusty, and Austin.

Pat and Cathy are wonderful to work with. American Electronics installed our security system, sound…read moresystem, and home theater, as well as our central vacuuming. All of the technicians we've worked with have been wonderful as well. They are honest and helpful, and we would not hesitate to recommend them to anyone. When/if we move to another home, we will certainly be reaching out to them to help us again!

the cameras in my home are UNBELIEVABLY clear!!! If I could give more than 5 stars I wouldread more

From the owner: Modern Solutions, Traditional Services is our motto and we deliver it every time, guaranteed…read more Contact us for a free security consultation!