I recently upgraded my home surveillance system (an old NVR with 7 out of date cameras); I wanted…read moreincreased functionality and big improvements in night vision. After watching hours of NVR and camera review videos, I called George at SilverHammer to cut through the BS and figure out what would actually work in my situation. George answered all my questions, and recommended both an NVR and camera solution for my use case. Ordering and shipping were immediate, and installation was simple. I'm blown away with the quality and capability of the system, its a game changer. George is the best, and I can give him my highest recommendation.

I had seen Silver Hammer Surveillance when we had gone to shows at the Orpheum Theater and wanted…read moreto check all the cool gadgets George the owner was very helpful and informative as we discussed the various security systems available for both commercial and residential use George will work with you to discern what system works best for your requirements as well as your budget Number of really interesting systems in the store and a larger catalog of items that can be ordered If you have any interest in home/personal security systems, this is a good place to start.

AVS did a fantastic job on our security cameras and whole house (and outside speakers) audio/video…read moreinstall. Edmundo's attention to detail is impressive. My husband is very particular about not seeing wires and cords and was very pleased with the whole project. I love the security cameras, being able to see when a package has been dropped off and the peace of mind the system offers. He also installed remote lights switches so we can turn lights on/off on our phones (app) when we are away from home and a doorbell intercom. We highly recommend, well worth the investment - you will not be disappointed!

From the owner: Commercial and Residential Audio Video Design, Installation, and Automation:…read moreHome Theater, Media Rooms, House Music, Controlled Lighting, Low Voltage Structured Network Wiring, Video Security, Remote Control Automation

I handed Nick and Jason a challenging task and they came through with flying colors! The project…read moreinvolved mounting two new televisions, moving two existing TVs to new locations, and installing two sound bars. They put their heads down and worked hard until the project was done. Everything now looks great! They charge a fair price and I would definitely recommend their services to anyone.

From the owner: Locally owned home theater business based in Bellevue read more

drove there and they were closed when the hours on here said they were open...called in to get a…read moreremote starter and they could not do it for me. The guy who answered apperently did not know what was going on with his products so I was transfered to a "installer", I was not able to get a price or appointment. Waist of time. I went to one of their competitors and got set up good. I wouldnt have posted this since i did not do bussiness with them, but they wasted my time and i dont take that lightly.

Mean, rude, rushed, uneducated people. Not only are their prices marked up as far as they can…read morepossibly get them, but they have also been known to steel back the gear they install in your car and resell it. Bad history and bad company.

Very Unorganized. Don't waste your time trying to schedule anything with this company or even…read morecalling. They NEVER answer the phone and when they do, they will schedule appointments, make promises and not follow through or even show up. Chuck's company is a waste of time to do business with

Don't waste your time with this company. Chuck the owner is very unprofessional. Will schedule…read moreappointments, he never showed up. When I reached out to him he acted like he was going to figure it out and call back. GuessWhat never called back. Waste of time.

Aurora Technology installed 5 outdoor security cameras and 1 doorbell. The picture quality on all…read morebut 1 camera is far from "exceptional quality and performance" that Chris Tyler mention in his response to a BBB review. While we appreciate his offer to remedy this, we gave him an extraordinary amount of time to complete a job that should have taken less than a week according to other vendors we talked with. We purchased 3 ICRealtime single cameras and 1 ICRealtime dual camera plus a doorbell but have only 4 after the dual camera was removed and replaced with a single Speco camera and no offer to refund the difference. After his failed attempt to configure the cameras and multiple hours on the phone with ICRealtime technical support, he blamed it on the manufacturer but we had multiple camera brands with the same problems. During the many months he worked on this, we never were able to access the cameras remotely although he made sure he could. One time I discovered a camera pointing to the ground which was done remotely. It was creepy to think that he could invade our privacy like that. Several cameras were not properly positioned for optimal coverage despite his moving them and leaving holes in the soffits. Not one camera was ever configured properly to ignore moving tree branches, traffic, and rain. He always stated his goal was to make it right, yet he sent us an additional bill reflecting time to rectify issues with his installation. Lastly, changes he made to our modem settings created multiple internet problems for us. After one visit, our internet went down. He started this project in February and after many, many promises to have functional cameras, we realized in September that this most likely wasn't going to happen.

From the owner: Aurora Technology Inc. provides premier technology solutions for homeowners in the Omaha, Nebraska…read morearea. Since 2004, our specialists have been providing easy-to-use programs for our clients, transforming their homes into connected and interactive systems.

We built a new home a few years ago and worked with Sellhorst for security, whole house audio, and…read morean entertainment system. They listened to our needs, gave us options, and did great work. Now several years later there have been the inevitable minor maintenance issues. The Sellhorst team has delivered immediate assistance on our maintenance requests. We are very pleased and impressed.

I found this company to be very arrogant! The measure of a business is not how they treat…read morecomplaint-free customers or customers that "Love Them", but how they treat customers who may be a little less trusting, a little more inquisitive, need a little more hand holding, or who may be a little more difficult than the others. This company seems to operate on the premise *******believe what we say and ask no questions. If you do ask questions, that means you are a bad customer.******* The problem with this twisted ideology is a customer asking questions and sometimes doubting is a common occurrence in all facets of business transactions. Sellhorst should understand that REPEAT customers or long-term customers have already established trust. NEW customers have NO basis to gauge their trustworthiness and therefore may be doubtful, inquisitive, and less trusting like me. When is the last time you, or anyone you know, walked into a dealership and trusted EVERYTHING the salesman said because after all, they were the HOMETOWN dealership and they would NEVER be deceitful? How ludicrous is the notion but that is how this business came across when I called to express a few concerns after the install. Luckily, all was resolved but the experience left a bad taste in my mouth. Price = Cheap Equipment = Excellent Smartphone Technology = Excellent Customer Service = Meh I've experienced better. I will report back and possibly upgrade the stars after having their service for another 2-3 months. I met the owner and saw his security detail from the window :-) . Would I recommend this company. Yes. However, if you are someone who doesn't blindly trust, I recommend you explore your options before making a decision.