I had a very disappointing experience at Royalty today with Maria, the owner…read more When I arrived, I clearly explained that I prefer a natural look. I typically get classic lashes, and if there are small gaps during a fill, I'm fine with adding a fan lash here and there to close them. Maria mentioned hybrid lashes, and I specifically told her that hybrid is usually too much for me. I also said I like a more natural, wispy look. This appointment was supposed to be a fill, and I still had about 70% of my lashes on. After I laid back and she began, she decided on her own to remove all of my existing lashes and give me an entirely new hybrid full set. At no point did she ask if I wanted them removed or if I wanted to switch to a full hybrid set. There was no discussion or consent -- she simply made that decision herself. When it was time to check out, she informed me she would be charging me for a full hybrid set -- well over $200. I was shocked. I calmly explained that I was never asked or informed that she would be removing my lashes and giving me a full set, and that this was not what I came in for. I was respectful and not confrontational -- just surprised and trying to understand. She reduced the price by $30, but it was still far more than I expected for what was supposed to be a fill. While paying, I politely mentioned to the receptionist that in the future, clients should be informed if their lashes are being fully removed and replaced before that decision is made. The receptionist said she wasn't the owner and couldn't do anything about it, which I understood. At that point, Maria came running out and told the receptionist to just charge me for a hybrid fill and told me never to come back. It was completely rude and unnecessary. I never refused to pay. I was never loud or disrespectful. I simply expressed that I felt it wasn't fair to remove someone's lashes and charge for a full set without discussing it first. This situation could have been handled professionally, but instead I was dismissed for calmly voicing a concern. Not only did she lose me as a client, but she also lost my daughter, my neighbor, and I will be sharing this experience with the person who referred me. She does what she wants rather than what you ask for -- and then charges you for it. There are plenty of lash studios out there. I would recommend choosing one that respects your preferences and communicates clearly before making major changes. Avoid this one.

I was a client of Maria's a couple weeks ago. I wanted to try lashes and also have my eyebrows…read moreshaped/tinted-all as a trial for my daughter's wedding this fall. Maria was so nice, patient, and wanted to be sure I was "educated"-understood the process, care that would be needed following the service-took the time to mix tints for my brows and asked my input/opinions on what I liked. I am not an easy client! I have very short, minimal eyelashes on which to glue the lashes on to! I also have limited eyebrows, with hair that grows a variety of directions! Long story short-Maria did a fabulous job! I looked soooo different with the lashes-I wanted to look "natural" steering away from the "spider" look-and Maria did not disappoint! I received sooo many compliments- when given, people we not sure what was "different" but thought I looked great! I intermittently wear glasses, and my eyes really "popped"! I felt like my face was partially "done" in the morning, not needing mascara or eye brow pencil!! I would definitely do this again with Maria!

The girls are very friendly and my lashes came out great. My only problem was that they fell out…read morerather quickly, but that might be because of my skin being oily.

The is a great find thanks to Yelp! My lashes are extremely thin due to thyroid disease. The…read moretechnician was knowledgeable and very pleasant. She was able to give me eyelashes that looked much better. The salon was clean. The products were offered but there was no hard sell. I will definitely be using a Lash Envy again

Vanou's Brows and Things is amazing! Everything from the seamless booking to the in studio…read moreexperience everything was perfect. The studio was clean relaxing and I even caught a little snooze because the atmosphere was so relaxing. I initially had no plans the day of my appointment but after Vanessa completed my color refresh I could not keep the beautiful masterpiece to myself. Don't doubt it and book with Vanou's Brows. You won't be disappointed.

If you want your life to change with the power of waking up and already looking put together then…read moreyou've found the place! Vanessa's energy is contagious, & her suite is so aesthetically pleasing. She not only takes her time on educating you throughout the entire process but also takes her time during the procedure to make sure you're comfortable, liking the process etc. WORTH EVERY DIME!

I had the best experience here! She was so sweet and thoughtful through out the whole process. She…read moremade sure that I was comfortable the whole time and I loved it. The entire process was so relaxing and I absolutely love the way my eyebrows turned out. I would 100% recommend going here! She fixed my uneven eyebrows and made it look so natural!!

Love this place so much. My bf family lives in Englewood so I always come here to get them done…read morewhen we're in town and I live in miami. Traditionally have been a wax customer but I've converted to threading ever since being recommended this place. I'm extremely picky with my eyebrows as I like thick full shaped eyebrows. However I will say I'm very vocal before starting and tell them always please done shorten my brows just clean and shape I like them thick and that always helps. I did have one time I didn't like it but I'll only ask if Rose is there to get them done because she's great and keeping them full. Just make sure to tell them what you expect before hand. Love this place! Quick clean service $16 for threading.

Had my eyebrows threaded today. Sooo happy with how my brows look! They are so nice here and the…read moresalon is adorable! I loved how she explained why she was doing certain things based off of the way my brows grow. I will def be back and I recommend to everyone!!!!

Though I miss them in the Venice location I am so happy to go to Northport for amazing facials…read more I highly recommend going to Alys for lashes, brows and facial.

LOVE LOVE LOVE this place!! i have only gotten my eyebrows threaded, but they offer other services…read more everyone is so nice and the services are amazing! I leave feeling so pretty every time.

Great service. Did a great job. Can't wait for The She Shed opening!…read moreOwner Ashley has great personality!

once again Ashley kills the lash game!! I always fee so beautiful and confident when I leave her…read more it's also a plus that she's the best person

I was just visiting in Venice. Called on short notice and was able to walk right in. Staff very…read morefriendly and place was shiny clean! Just got a regular pedicure but it was great. Would highly recommend!

New in town and wanted to try. Had a good experience with my nails, but my eyebrows did not come…read moreout great with waxing.