Dr. Truong has been our family friend and dentist for almost 10 years! He and his staff go above…read moreand beyond to assure that you get excellent care on every visit. They really add a personal touch. Even when my son fell on our stairs, and knocked his front baby teeth out, Dr. Truong was there to advise and see him on short notice. It made us feel SO reassured. If you haven't found your family dentist, or are not 100% happy, then I recommend you go see the folks at Great Southwest Dental. You won't be disappointed!

Used to be my go to place for teeth work, they are not upfront about the prices and will debt…read morecollect you for work they said was covered by my parents insurance :) If you are looking for a cost friendly place, this is not it they will charge you a bill. Im a independent college student with no money, and I trusted you to stand corrected when y'all told me I wasn't owed anything.

With my rating system (1-5, 3 stars = average, 4 stars = above average). Advanced Dental care does…read morea great job with no thrills and right to the point dental care. I enjoy going here because it does feel a little more personal but I also do wish that scheduling was a little simpler then the current process. My overall experience with this office has been really good and it might not be like other big offices that offer coffee in the waiting room and other amenities like directv or satellite radio while you are sitting in the chair but you do get good service and exactly what you pay for from a dental clinic. The dentist takes her job serious and you wont be disappointed. So if you are looking for the dentist and you live in south Grand Prairie you should give this office a try.

The best dentist in Grand Prairie. Dr. Flores and her staff are amazing, straight to the point and…read morecare about their patients. Was never a big fan of going to the dentist but Dr. F has truly changed the experience for me... highly recommend.

The service at Pine Cove Dental was excellent here. Walking to the office, they greeted us as if we…read morewere like any other person and the same goes with the others who walked into their office. They explained the steps prior to the wisdom teeth removal with written instructions the appointment before which helped with the procedure leading up to the removal. The way they handled the wisdom teeth removal was expertly handled with little to no pain following the sedation, and explained what to do following the procedure. Thanks for the wisdom teeth removal!!

I was scheduled for what i thought would be a routine cleaning. As soon as they start, they stop…read moreand someone tells me they will be bring the financials in a minute. What? They bring me paperwork while I'm in the chair and say I need a deep cleaning and my part that day will be about $800, a total of $1500 or so and insurance will pay the rest. No I was not prepared for this and it was not discussed ahead of time. I thought this was highly inappropriate. After the fact, they basically refused to do any work unless i agreed to do these deep cleanings 4 times a year and after the first one, the insurance would not pay anymore. I would be paying be the $1500 each time - that's about $6000 a year for cleanings which is a money grab! The dentist also wanted to pull two teeth! I left and went to a new dentist. Both the hygienist and the dentist said I didn't need a deep cleaning. He also saw no reason to pull the two teeth. I think they are just doing anything they can to get money. I didn't trust them and left. I ended up being right. Proceed with caution.

Dr Rabile was friendly and professional. The ladies up front were nice and professional also. They…read moreprovide alternatives for ones without insurance. Icing on the cake is that it was all pain free...that's a big deal for me when it comes to my teeth. I will return - my new dentist for life! Thanks you Dr Rabile

Overall excellent service. I am so satisfied indeed. I would anyone to visit the Rabile Family…read moreDentistry. Drs. Rabile is very professional and with deep experience. Also her staff are very respectful. She also do some follow up calls her patients next day. Very impressive.

Great office! Love the staff…read more I've always been afraid of the dentist, everyone here is professional and makes going so much easier.

I've seen this dental office for years but never gave it a try prior to mid last year. I hate that…read moreI hadn't scheduled an appointment sooner! I received a coupon in the mail for a new patient visit that included x-rays, cleaning and a consultation for $59, which prompted me to go ahead and give them a try. The service was great from beginning to ending. The hygienist was very friendly, gentle and thorough. We chatted throughout my appointment like we've know each other for years. I think her name is Kassandra. My experience with her was so great that I made an appointment for my son on the way out. They also give you a goodie bag which includes a toothbrush, floss, toothpaste and small bottle of Listerine. She also schedule my 6 month cleaning before leaving her suite.....great visit all the way around.

Dr. Ehondor took great care of my children and husband highly recommend him and his team…read more I can't wait for my dental visit next week!

Kind and courteous service throughout the while process. Every staff member and Dr did a great job.read more

To Whom It May Concern,…read more I am submitting this complaint as an urgent escalation regarding my experience at the Jefferson Dental & Orthodontics Abrams location and am requesting an immediate investigation by upper management, corporate leadership, compliance personnel, and any appropriate patient advocacy team. One of my most serious concerns is that Maria, the manager at the Abrams location, attempted to collect approximately $2,500 from me and instructed me to send the payment directly through Zelle. This request raised significant concerns for me regarding whether proper payment procedures were being followed. I am requesting an immediate investigation into this matter, including a review of any payment instructions provided to patients and whether company policies were followed. I am also requesting that Maria's conduct be reviewed. During our interaction, I explained that I had been unable to attend appointments because I underwent a major spinal reconstruction surgery and spent over a year recovering. I further explained that I have mental health challenges that were being negatively affected by this situation. Rather than receiving understanding, accommodation, or assistance, I felt dismissed and treated unfairly because of my medical circumstances. I believe my medical condition and recovery were not adequately considered when decisions were made regarding my care. I have been an orthodontic patient since 2021 and have paid more than $5,500 out of pocket for my braces treatment, which was paid in full. Unfortunately, I underwent a major spinal reconstruction surgery and experienced a lengthy recovery period of over one year. Before my absence, I contacted Jefferson Dental's call center and informed them that I would be undergoing this surgery and would be unable to attend appointments during my recovery. I was under the impression that this medical situation would be documented and considered an acceptable reason for my temporary interruption in treatment. Recently, I scheduled an emergency orthodontic appointment because I currently have three broken brackets that are causing discomfort and pain. When I arrived for my appointment, I waited for more than an hour, underwent multiple X-rays, and then waited approximately another hour before being taken to an office by Maria. At that time, I was informed that my brackets would not be repaired because I was allegedly "non-compliant" with my treatment plan. I explained that my absence was due to a major spinal reconstruction surgery and that I had previously notified Jefferson Dental of this medical circumstance. Despite providing this explanation, I was told I would need to pay approximately $2,500 more to continue treatment, despite already paying my orthodontic balance in full. I asked whether, at a minimum, my three broken brackets could be repaired during the emergency appointment while any treatment-plan issues were reviewed. This request was denied. I am extremely concerned and frustrated by the way this situation was handled for several reasons: * I was scheduled for the appointment and confirmed by the office. * I completed X-rays and other appointment procedures before being told treatment would not be provided. * I spent several hours at the office without receiving the emergency care I was seeking. * My broken brackets continue to cause discomfort and pain. * I have an impacted wisdom tooth and ongoing orthodontic concerns that remain unresolved. * I was accompanied by my five-year-old child, making the extended wait and lack of treatment especially difficult. * I felt that my medical circumstances and recovery from a major surgery were not adequately considered or acknowledged. * I disclosed both physical and mental health concerns and felt those concerns were disregarded rather than accommodated. Additionally, I requested that my concerns be escalated to a supervisor. I left the appointment uncertain whether my concerns were actually being communicated to management, and I am requesting a formal review of everything that occurred during my visit. Because this matter involves a medical interruption to treatment, a fully paid orthodontic account, emergency orthodontic concerns, ongoing pain, and concerns regarding payment practices, I respectfully request: * An immediate investigation into Maria's conduct and handling of my case. * An investigation into the request that payment be sent directly through Zelle. * Immediate review by regional management, compliance personnel, or corporate leadership. * Contact information for the appropriate supervisor, regional manager, patient advocate, or corporate representative.

Had a really good experience here. Dr. Aflaki was friendly, professional, and made the whole…read moreprocess easy and comfortable. Staff were great too. Definitely recommend this place!

I highly recommend getting your braces at this office: Both doctors are a amazing! The office is…read morewell taken care of and cleaned.

Dr. Henderson has overseen my son's dental heath from the age of 8 years old to 13 years old. He…read moreand his staff have been nothing less than professional and very knowledgeable. I have been to both offices, that is, the one in Duncanville and the one in Grand Prairie. Both locations are clean and run like well oiled machines. I high recommend this buiness.