I was trying to sell a guitar that was left to my husband by his brother. The did not buy it but…read moretold me everything I needed to know about the guitar so I could sell it correctly. I would have no problem referring anyone to them. I have been to the actual store when my brother visits.

Amazing! The nicest thing is the people. 5 star service And everything else is icing on the Cake!read more

This place is the coolest music store I've seen in quite some time! Located next to Maxwell's Drum…read moreShop, the brother store is the ultimate music hangout, with so many options: lessons, jam areas, practice rooms, & even a record listening area! The Maxwell Brothers own & run both these businesses. Great, very friendly guys, they welcome the customer & make them feel right at home, as do their staff members.

Enjoyed the music lessons for seniors program which offered introduction to keyboard, drum, and…read moreguitar and beginner instruction for several lessons. The store is easily accessible with large free parking lot and entrance. Staff are very friendly and helpful. Space is chock full of all types of product, including plenty of instruments and equipment.

I had been planning on getting a new guitar and researching for a couple months trying to find a…read morehigh quality instrument that fit my criteria. I learned a lot about the current quality problems with some of the major brands and after much back and forth narrowed the search down to Taylor and Furch. I had also heard of some of the horror stories about the large nationwide retailers. A friend of mine who had made purchases there before suggested Steilberg Stringed Instruments. He took me there and introduced me to Jim Steilberg the owner. Jim and his staff were some of the nicest people you would ever meet. Jim was a fountain of knowledge was answering the questions I had before I could even ask them. I never felt rushed or pressured and he wanted me to try many different models to ensure that I found what was right for me. All the display models are meticulously maintained and Jim even asked that we wash our hands before playing them to avoid skin and oil contamination. The store has several humidifiers that maintain the proper humidity level necessary for fine instruments. The Furch Yellow GC deluxe that I decided on was absolutely beautiful. Just looking at it, you know it is quality through and through. The sound was remarkable being well defined without being overly bright throughout its register just as Sitka Spruce and Rosewood should be. I knew that was the one when I heard it. Jim also adjusted the action to make sure it was just right for me before going home with it. Great people, great service and great instruments plus a locally owned shop that cares about its customers. I couldn't be happier. I highly recommend.

These people are absolutely the worst I've ever encountered. Please read this review and look at…read morethe details and attached picture before deciding on doing business here. As you can see from the receipt, the date the bass was dropped off was 9/8/20. After almost two months of following up with this apathetic junk peddler, they got around to do something (albeit not the service they committed to providing in one weeks time). So as you can see from the write up on the receipt, I took this instrument in to have it repaired and they did not fix the pick up nor provide adequate results on the items they did "say" that they performed. This place is a joke and please consider Moms Music or any of the luthiers you' can find on Craigslist because I essentially paid $42 to not have my instrument for a month and a half. Absolutely amazing that places like this can stay in business.

When we first moved to Kentucky from California my daughter was excited because she was going to be…read moreable to take band. (Our CA school district had already cut out band, art, theater, etc.) Our first interaction with Mel Owen Music was to rent a flute for our daughters use with the option to purchase it at the end of the year. Daughter loved the flute and instrument was purchased at the end of the lease. Fast forward several years to High School Marching Band with that same flute. Somehow, whether it was sat on or warped when the intruments got soaked in a torential rain storm the flute had a slight bow in it. We took it to Mel Owens and they were able to straighten it, changed all the pads and serviced it as if it were a new instrument again. Fast forward again... Our daughter wanted a piccolo for her December birthday. We knew just where to go. Mel Owens of course! That piccolo was quite the hit and our daughter will always remember her birthday was kept separate from Christmas with such a special gift.

The people at this music store always do a fantastic job. They are professional on the phone and in…read moreperson and always do an amazing job on instrument repair. And considering the times, they do a really nice job with keeping everyone safe by offering curbside service only, keeping their distance, and giving a wet wipe to clean your hands and your merchandise to make sure you do not get sick. They also use hospital grade disinfectants on anything that they give you and may need back. I highly recommend this music store to any musician in need of instrument service or repair. In my opinion they are the best in town.

This is a locally owned Music Store with a variety of musical instruments for sale as well as…read moreaccessories. They can source teachers for you who can provide a variety of lessons on the instrument of your choice. There are electric guitars and especially dulcimers for sale. I stopped in the other day to see what kind of dulcimers they had. I have some friends that play the dulcimer and they have been trying to get me interested and to start playing with them. They have a nice selection so I will definitely go back when I decide if I want to start playing.

This used to be a good shop, but it's under new ownership as of 2019. My daughter took lessons…read morehere, but we stopped because the new owner is rude, disorganized, and overbilled us on several occasions. Which he fought us about every time. And the teacher we liked isn't there any more.

Dan was very knowledgeable and did not try to over sell They…read morehad a large selection and were easy to work with.

I had stopped in a while back looking to off load a few gold necklaces that have been in a drawer…read morefor years. I was honestly expecting a hassle and to walk out feeling cheated as I had never sold any gold back to a business before. However, the staff here was amazing! They were so kind and patient and we talked through the sale, they explained everything, and then also helped me pick out a brand new chain that fit the way I wanted. They even adjusted it on site so I could walk out with it that day. Couldn't have been more pleased with the service.

We were very pleased with the service provided before and during our piano tuning. The price was…read moreappropriate ($135 after a 15% cash discount).The Piano Shop was able to make an appointment for us during Christmas break, and in the late afternoon, to accommodate our very busy family schedule. Email replies were prompt and professional. The tuning professional, Ethan, was punctual, friendly, professional, and knowledgeable. His work was precise and conscientious, and he was very kind to welcome our children to watch the mechanics of the tuning. We will definitely be returning customers.

We bought our used Steinway Model O from Gist Piano 14 years ago. and it quickly became a member…read moreof our family. Our piano is now 108 wonderful years old and has just come back to us after spending the winter with Kyle, Austin, and the rest of the marvelous crew at the Gist piano restoration division. Our beloved piano sounds better than ever, and we couldn't be happier with the great job the folks at Gist did! Thanks to Hannah Gist and everyone at Gist Piano! They are THE BEST!