New place I found to pick up guitar accessories. Easy to find location…read more Shop is a bit on the small side yet well organized and displays well setup making customer friendly spaces. Mostly guitars and amps in stock with many other useful instrument accessories in stock. Their customer service was friendly, informative and attentive showing a variety of options and choices. I asked how long has this store been open? The gentleman said almost two years. After talking shop I found the exact guitar strings I wanted so I decided to pickup a couple sets. Music instrument stores in general have become harder to find in my area of Louisville J and J Music is a great addition. Notes of interest. Well organized instruments & accessories. Street only parking on a one way street. Guitar Lessons by appointment.

The best at what they f***ing do. Been coming here at least 10 years. Super fairly priced repairs…read moreand sick custom work, too. Dudes are really knowledgeable and will take the time to answer questions and explain things in a way you can grasp.

Everybody at Family Music is very knowledgeable in music and an instruments they are kind they will…read moremake sure they take care of you you will never have a better experience than going to Family Music the whole crew is nice

First time visit. Great customer service owner operated who…read moreoffers so many of your musical needs. I found exactly what I was looking for. Located in a small shopping center with plenty of parking and easy entrances. Christmas Eve I was on the hunt for my last stocking stuffers. The family has a few novice musicians who have fun picking guitars percussion and sing alongs. Love our music fun. Family music is a medium sized store offering many instruments as well as teachers for lessons. Support your local businesses. There are few remaining music stores located in Louisville. Keep up the great customer service. Definitely have become a future customer.

I had been planning on getting a new guitar and researching for a couple months trying to find a…read morehigh quality instrument that fit my criteria. I learned a lot about the current quality problems with some of the major brands and after much back and forth narrowed the search down to Taylor and Furch. I had also heard of some of the horror stories about the large nationwide retailers. A friend of mine who had made purchases there before suggested Steilberg Stringed Instruments. He took me there and introduced me to Jim Steilberg the owner. Jim and his staff were some of the nicest people you would ever meet. Jim was a fountain of knowledge was answering the questions I had before I could even ask them. I never felt rushed or pressured and he wanted me to try many different models to ensure that I found what was right for me. All the display models are meticulously maintained and Jim even asked that we wash our hands before playing them to avoid skin and oil contamination. The store has several humidifiers that maintain the proper humidity level necessary for fine instruments. The Furch Yellow GC deluxe that I decided on was absolutely beautiful. Just looking at it, you know it is quality through and through. The sound was remarkable being well defined without being overly bright throughout its register just as Sitka Spruce and Rosewood should be. I knew that was the one when I heard it. Jim also adjusted the action to make sure it was just right for me before going home with it. Great people, great service and great instruments plus a locally owned shop that cares about its customers. I couldn't be happier. I highly recommend.

These people are absolutely the worst I've ever encountered. Please read this review and look at…read morethe details and attached picture before deciding on doing business here. As you can see from the receipt, the date the bass was dropped off was 9/8/20. After almost two months of following up with this apathetic junk peddler, they got around to do something (albeit not the service they committed to providing in one weeks time). So as you can see from the write up on the receipt, I took this instrument in to have it repaired and they did not fix the pick up nor provide adequate results on the items they did "say" that they performed. This place is a joke and please consider Moms Music or any of the luthiers you' can find on Craigslist because I essentially paid $42 to not have my instrument for a month and a half. Absolutely amazing that places like this can stay in business.

Eric & the staff at First Quality are definitely 2 cuts above. The best service and turnaround…read moretime I've ever dealt with. Fair prices, quality accessories. The " old growth maple & roasted maple " are finest quality banjo bridges second to none. Every order , wood products or metal are excellent. Thanks Eric & staff for everything.

Beyond disappointed. I guess when Bill passed away the whole thing fell apart. Such a shame. No…read moreparts, they don't respond to e-mails or phone calls and that's never what they were about for years. They went from the go-to place to the can't work with place.

When we first moved to Kentucky from California my daughter was excited because she was going to be…read moreable to take band. (Our CA school district had already cut out band, art, theater, etc.) Our first interaction with Mel Owen Music was to rent a flute for our daughters use with the option to purchase it at the end of the year. Daughter loved the flute and instrument was purchased at the end of the lease. Fast forward several years to High School Marching Band with that same flute. Somehow, whether it was sat on or warped when the intruments got soaked in a torential rain storm the flute had a slight bow in it. We took it to Mel Owens and they were able to straighten it, changed all the pads and serviced it as if it were a new instrument again. Fast forward again... Our daughter wanted a piccolo for her December birthday. We knew just where to go. Mel Owens of course! That piccolo was quite the hit and our daughter will always remember her birthday was kept separate from Christmas with such a special gift.

The people at this music store always do a fantastic job. They are professional on the phone and in…read moreperson and always do an amazing job on instrument repair. And considering the times, they do a really nice job with keeping everyone safe by offering curbside service only, keeping their distance, and giving a wet wipe to clean your hands and your merchandise to make sure you do not get sick. They also use hospital grade disinfectants on anything that they give you and may need back. I highly recommend this music store to any musician in need of instrument service or repair. In my opinion they are the best in town.

Mr. Scott's the real thing, had a fanned fret acoustic he was able to set up immaculately. Fixed…read morethe action on a troublesome J 35 as well. Guitars have never played better. Service and pick up were above and beyond. Only place in the city I'd trust with my guitars.

Did a setup on a couple of Taylor Guitars for me. Knowledgeable, quick, reasonably priced, and the…read moresetups are the best I have found within 100 miles. Highly recommended and will use again.

Great instruments, great service. I have a concert euohonium from this place, it's perfect. There…read moreis no problems with my instrument and never has been. When I first went to get it, the employees were really nice.

Don Wilson has been a staple to music in Lexington and Kentucky for many many decades. They have a…read morelittle bit of everything and can order other stuff they may not have in stock. If your looking for a ukulele banjo to a pvc trombone they have it. They have a friendly staff and are willing to help you with your music needs. They serve individuals, schools, and colleges alike. Check them out!

Wonderful, small business for guitars, banjos, ukuleles and other lovely stringed instruments, plus…read morethe accessories to go with them. If you enjoy switching up your guitar straps, they offer plenty for your style. I left with an ornament that I plan to gift my brother. I loved the wall of ukuleles and wanted to have the ability to play one. The owners of this shop are passionate and knowledgeable, and no doubt could be a resource for those getting into playing.

Great prices and customer service! We set up an…read moreappointment, which they are doing to limit numbers in the store during COVID. They were super diligent about keeping things safe and untouched, which is much appreciated !