Five months later and they have not provided my chart despite being told it would be ready on…read moreJanuary 3, 2022 and that I should contact the receptionist to schedule a time to pick it up. I have called and spoken with Debbie, the receptionist, and on each occasion she has stated that she is does not know anything about the chart and will call me when Dr. Johnson gets it to her. So far, no call. This withholding is illegal. Furthermore, I have emailed multiple times about needing a release of information form for transition of care. No response.

Don't bother calling unless you have $$$. They do not take insurance and make you pay up front…read more They are only looking to make money, not help the people who are really struggling from PTSD.

I really wish I had found this place 10 years ago. I have had my share of psychological and…read morepsychiatric issues right from the day I was born. Since being on state insurance for the last 10 years I feel like I had been lost, drifting in and out of real sub-par and generic doctors & therapist offices. The choices of providers for mental health on state is getting ever slimmer, mostly inner city clinics with a dozen therapist, 2 prescribers... and like 500 patients!!!! No tight knit relationships, no communication between prescribers and therapist, no personalization, no cozy welcoming feeling, and doctors who ignore your lifelong medical records and refuse to put you back on prescriptions you know you need to be on. Well all that BS came to an end when I found Dr. Pasacreta and Naudeya here at Integrated Mental Health Services. Nice small independently owned practice run right out of the Dr's home. Everyone is genuinely pleasant, very accommodating, and has generously flexible schedules. I even get both E-mail and text reminders for all my appointments and immediately contacted if there's a change or conflict. Naudeya is a wonderful therapist, she goes above and beyond and really personalizes the experience. She remembers everything you talk about, even checks in on things you're supposed to be working on and helps keep you on track and staying focused. She's very open minded and a great listener as well as interpreter of your feelings and emotions, giving you constructive feedback, criticism, and helping you see things from a better, more positive angel. She will most certainly help you to boost your own moral and self esteem. Dr. Pasacreta is just as wonderful. She also is a great listener, let's you really "let it out" and very patient. She really takes the time to hear how you feel and how you're doing, and gives you a fair, honest say in how your medication regimen is focused and tailored to you personally. Many doctors take a simplistic, 1 size fits all approach to med management and don't treat their patients on a person by person basis. Since becoming an adult and looking to resume proper treatment, for years Dr's denied me a stimulant to properly address and treat my A.D.H.D. which I needed very badly just work and function on a daily basis. Even with all my records Dr's let the new laws, litigation, and red tape out way my genuine need to be on such a medication. Dr. Pasacreta took a good serious look at my records, listened to what I had to say, agreed with and worked with me to adjust and make the necessary changes... and combined with wonderfully productive therapy of course... help me truly feel better and help me succeed at everyday life. In summation, I'll say it again... I truly wish I had found this place 10 years ago. It is truly an Oasis Retreat in a Burning Desert of poor mental health care. Any one who is fortunate to come here for help should be thanking there lucky stars they found their way here. Needless to say... 5 STARS!!!!!

I and my teenage children saw Jeannie Pasacreta for therapy many years ago. She was unreliable,…read moreunethical, and we finally quit altogether when she billed multiple appointments during the time we were away for two weeks visiting family in another state. At one point she told me I could skip the copays and she could just "bill an extra appointment" which I declined. I reported her to my insurance company, but don't think they did much. During one of my individual sessions she told me a lie about her sister getting arrested at the Big Y in Newtown for shoplifting and using her name. Of course it was actually my therapist who had been arrested for shoplifting. She has recently plead guilty to medicare fraud. The thing that gets me is that we actually needed help and never got it

Dr. Straun is a passionate and ethical psychiatrist who truly cares about the well being of his…read morepatients versus his bottom line. Dr. Straun was always accommodating for my needs, and truly helped me get my life back on track. He provided support for my recovery and also helped immensely with a legal issue by providing supporting documentation, which was one of the most pivotal supports ive ever had and ultimately allowed me to continue with my treatment and improve my life. THe entire team was very supportive and went out of their way on occasion to get me the help and support I needed. Most times dealing with larger clinics or facilities can be a pain, they are not as efficient or concerned as they should be, and this can be detrimental to a persons recovery. Dr. Straun's clinic was anything but that, and provided a deep sense of community where everyone was equally involved in group therapy sessions. I felt that Mr. Straun and his team not only developed a professional and clinical relationship with me, but also a personal one. This is what makes a good psychiatrist stand out, their relationship with their patients and how involved they truly are in their recovery or treatment. I would highly recommend Dr. Straun to anyone seeking treatment for addiction or mental health, and that Dr. Straun will not just help you by prescribing medication ( like some doctors), but by also focusing on the underlying factors such as mental health or past trauma with a specific treatment plan. If you want to feel part of a larger community and support group, Dr. Straun and his team are the perfect choice to help you begin your treatment and find a way to recovery with people that truly care about your well-being.

Dr. Straun is very in tuned with his patients. I met Dr. Straun over a year ago when I moved here…read morefrom the Midwest and honestly, he's the best doctor I've had. He really worked with me when my insurance hadn't kicked in yet because his chef concern was me and my condition and not money. Currently, I live in NYC and even though Dr. Straun is not in this area, he still cared enough to follow up with me. He's the real deal.

Every thing went great the staff and the Doctor did everything on time and very nice and I will be…read moregoing back after testing

I had a really pleasant experience here and would highly recommend. I have a lot of anxiety about…read moregoing to the doctor but was definitely put at ease here. No one was patronizing or rushing me out the door. I really appreciated that. Dr. Sierra was awesome and I wish she could be my gyno or primary care doc!