This Deka lash charged my credit card $220!! Not only did they book me at the wrong location, the prices for lashes online are $130. So I've been charged for $220 for what reason exactly? I've called, texted, and emailed... no response. Literally insane to charge someone's card that much and not explain or answer. Even if they do the best lashes- they're sketchy as hell. I would not trust them EVER. read more

I had a lash technician who I went to regularly and once she moved I tried Deka lash at first I was having difficulties with the retention.since I take regular heated Pilates classes. after I informed Viktoriia my technician. I can't stop raving about the service in the Fremont location I feel like I am family when I come in the attention to detail and customer service by all the ladies is superb read more

Deka Lash - My lashes last and look natural - Eyelash Service Near Me - Arlington, Virginia

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DO NOT GO HERE. Total rip-off and zero customer loyalty. I initially liked Deka Lash. The salon was clean and well set up, the loungers were ergonomic and comfortable, the music was relaxing, and the staff followed good hygiene practices. Despite the high prices, I signed up for a membership that lowered the cost of a classic set from $175 to $145. About five months in, I was informed of "new and improved" pricing -- which turned out to be a massive increase. The member price jumped from $145 to $175, and the non-member price skyrocketed from $175 to $240. I contacted two different managers to ask if the prices I signed up for could be honored, considering I had just signed a service agreement. I wasn't asking for anything outrageous -- just to be treated fairly -- but both told me no exceptions would be made. Frustrated, I canceled my membership. I still had a $90 credit on my account and requested a refund, but was told it wasn't possible -- the credit would remain for future use. I asked if I could still get the member pricing when using that credit, and was told only if I came in within 30 days. I don't live in DC and only get my lashes done for special occasions, so that wasn't realistic. Fast forward to today. I booked a full classic set and planned to use my $90 credit. At checkout, I was told my total was $296 (including a 10% tip of $25 and their overpriced $30 lash cleanser). When I asked to apply my credit, I was told it had expired -- just last month. I was never notified about any expiration. That's $90 of my money that just disappeared. I asked to speak to a supervisor. No one could be reached. Then the lash consultant got defensive and told me I couldn't leave without paying the full balance. I felt completely robbed. Deka Lash has become shamelessly greedy. Nearly $300 for lashes that last two weeks? And losing $90 without notice? It's not the quality of the lashes that's the issue -- it's the way they treat their customers. No transparency, no loyalty, no accountability. I'll never return, and I strongly urge others to spend their money elsewhere. read more

I do not recommend Deka Lash Arlington. I was told over the phone that I would be charged the new customer price, yet after my appointment I was charged $169, which was higher than the advertised pricing. What made this even more frustrating is that both of my sisters had services done and paid less than I did--one received a full set and paid less, and the other received a hybrid set and still paid less than me. This makes the pricing completely inconsistent and misleading. When I contacted the business, they texted an apology and confirmed I was charged an extra $20, but still did not issue a refund or price adjustment. The lash service itself was unacceptable. Ashley was the technician, and the lashes looked nothing like the inspiration photo I showed. When I got to my car, I immediately noticed multiple gaps, uneven placement, and poor overall quality. I took photos within minutes of leaving the appointment and sent them right away. Days later, management responded by blaming sleeping habits or aftercare, which is not possible given the photos were taken immediately after the service. Management was extremely unprofessional throughout this experience. They never answered my calls and only replied days later by text, avoiding responsibility instead of resolving the issue. Between the misleading pricing, poor-quality work, inconsistent charges, and lack of accountability, this location does not meet basic customer service standards. I will not be returning and strongly advise others to avoid this location. read more

First time getting anything done with my lashes. Got a lash tint and lift and am super happy with the result - no more eyelash curler every morning! Caroline was super patient and instilled confidence that she knew what she was doing. Highly recommend! read more

Lashes looked ok on day one (though not as full as I would have liked). By day three they were sparse and by day six completely gone. These lashes did not last at all, despite following lash care instructions. And when I let them know they offered to redo them...for $87.50! I'm not giving this business any more of my money. I will go elsewhere next time I want lash extensions. Super disappointing. read more

Lliterally 2 mins after my service was completed I noticed lashes falling from my right eye. I told the service provider she said she couldn't do anything and to call the main location. They continued to fall out in clumps daily until the right eye was empty (in 5 days), but were supposed to last 2 weeks. I was unable to get any help as I was on a cruise. My photos were crazy looking with only one eye of lashes. Rather than offering a refund I was offered a free set (that expired in 2 weeks), i don't wear lashes, only got them for the engagement photos. Company is a terrible business with poor products, staff and service. Avoid! read more

Deka Lash - Day 4 - Eyelash Service Near Me - Arlington, Virginia

Got my lashes done by Ashely and she did an AMAZING job! I barely had any lashes and she really did a great job making it look like I have full lashes without making them look too fake. I'm obsessed :) read more

Really happy with Caroline's service, she was so attentive and her work always turned out beautiful.

Caroline did a great job, my lashes look amazingly natural with a beautiful semi cat-eye, exactly how I wanted them. Deck lash was comfortable, clean and a beautiful salon. read more

Deka Lash - Hybrid, Semi-cat Eye, C-Curl, 9-11's with 10 thicker spikes to fill in eyelash line - Eyelash Service Near Me - Arlington, Virginia

I've been coming to Ashley for a year and my lashes never disappoint! Most def recommend

Hybrid set in time for summer with Caroline. So happy with the look and relaxing, professional atmosphere!

Loved my lash lift! The results were natural but noticeable--no need for mascara. The process was quick, comfortable, and the technician was super professional. Highly recommend!! read more

Great customer service !! Love my lashes :)) thank you Dekalash! (Totally recommend this place)

I have been a member at DekaLash for a few months now and am very happy with my lashes! Ashley helped me find the right style for me and now that I know how to *properly* take care of them, they last much longer. If you are new to lashes or wanting to try a new lash business, definitely give this place a try. Ashley is great, super knowledgeable and can definitely help you find what works best for you. read more

Deka Lash - Eyelash Service Near Me - Arlington, Virginia

I had the best lash artist! Xhanta was so kind and did a fantastic job in my hybrid set. She made sure I was comfortable the entire time and I am super happy with the results! Can't wait to go back for a fill! read more

Ashley has done my lashes a few times now, and she's done an excellent job each time. Compared to previous places I've tried out, she works quite quickly, and the comfy set up (with optional blanket) is an added perk. Highly recommend read more

I've been seeing Ashley for almost a year now and she is absolutely wonderful! I had never done extensions before and Ashley made the process super easy! Thank you, Ashley! read more

I needed to find a new spot to have my lashes done. I found Dekalash while doing a search. Although the price is a little more than I usually pay, the experience, service, and end results were worth it. My technician is Siri and I highly recommend her! read more

Deka Lash - Hybrid lashes and brow sugaring - Eyelash Service Near Me - Arlington, Virginia

Literally one of the most horrendous business I've ever dealt with. Do not come here. They've made multiple errors in scheduling my appointments due to poor communication amongst their staff members. They have zero qualms about allowing you to schedule an appointment and then cancelling your appointment last minute. They claim that I owe them money, but I cancelled my appointment ahead of time, and their incompetent staff members forgot to cancel it within their system. Then, they called me, saying I didn't cancel my appointment. The level of incompetence in the staff and management is wild. There's much better lash places you can find in the area. Also, considering the incompetence they've shown, I find it hard to believe they're allowed to use chemicals near people's eyes. It's actually laughable. This "business" is a joke. read more

I'll start by saying I appreciate the customer service and the quickness to accommodate. The studio is very nice, clean and I love the way the seats contour to your body, creating a comfortable experience. I made my first appt for TrueXpress lash extensions & a Brow Lamination+Tint. The last tech, Nicol, did an amazing job on my lashes. She listened to me when I expressed my preferences and they came out beautifully. Once she was done, I felt the service declined because it felt totally rushed. To start, she didn't know that I was going to get a brow lamination+tint. I told her I had already paid & booked everything together. She quickly ran to get the materials and started the process. When I looked at the final product, I noticed she had only done the lamination, not the tint. I mentioned this and she again, checked the booking and said I was right and ran to get the black tint. She said she was grabbing black to match my hair color but truthfully, when I heard her say black I kind of freaked out a bit because I didn't know what to expect and did not want my brows to be pitch black. I asked her if she could do a light tint so it wouldn't be so harsh/bold and so she did, or at least I thought she did. The tinting service did not go as expected. I actually didn't notice any bit of tinting done. Either way, it got really awkward because at this point I felt she was practically pushing me out of the door, rushing me to purchase a membership and when I said I would think about it, she replied with, "ok, bye" then got up to tend to the 2 people waiting for her - rude. In the end, I've managed to make my brows work for me because I do fill them in myself but I figured if I paid for an expensive tinting service, I expect the tech to know beforehand that they're performing the service and actually fulfilling it. Because of this experience, I would only consider re-booking the brow lamination service or maybe rebooking with another tech if I want to try the tinting again. Not even a full week later, I noticed significant lash loss and let their customer service know. They were quick to fit me into their schedule to get a $75 TruXpress Refill. Truthfully, thought it was a bit overpriced, because the standard wait time for a lash refill is 2 weeks and literally within 5 days I had significant lashes (mainly right eye) loss. Mind you, I waited the 24 hours to wet them, gently cleaned them, I never rub my eyes. I haven't been to the gym/sauna/pool so it got me thinking it was just their application style and/or glue used. Either way, I went in for my refill service. Once she was done, I wouldn't say it met my expectations. 1. I still noticed some gaps 2. The area that had significant loss looked very lightly filled in and didn't match my other eye at all 3. The lashes applied were longer than the ones used at my first appointment. Either way, I didn't have the heart to say anything since it was already 8 PM and I was just exhausted and wanted to go home. Now, 2 DAYS LATER, I wake up, wash my face, brush my lashes and literally all of the lashes that were reapplied fall out completely! In my 5+ years of getting lash extensions, Ive never experienced such extreme lash fall out from simply brushing them!! At this point, I'm beginning to think it's just the products they're using and/or maybe the way the service is timed in 30 mins/1 hr segments that doesn't allow the lash techs enough time to thoroughly apply the glue/bonding for the extensions to completely adhere to the natural lashes. It all just feels very rushed. I wouldn't blame the techs because my lashes absolutely looked beautiful the first time I had them done but it appears the glue/bonding just isn't being applied properly or isn't very effective. read more

I'm editing my review- I was initially unhappy with my end result but Deka was quick to call me, schedule, and fix it as well as follow up if I liked the second results. I appreciated that read more

I had my lashes done by Siri a couple days ago. I was a bit nervous because I had my lashes done by someone a couple weeks prior at another studio and was dissatisfied with the outcome. I shared this with Siri along with how I wanted my lashes which is a natural look, with a pop. She did the hybrid lashes with the C- curl pattern. It looks gorgeous!!!!!!! It took about 1.5 hours. Ask for Siri, you will not be disappointed!!!!!!! read more

I've been a dekalash customer for 3 years. Nicole has been doing my lashes for the majority of the time since I have been a customer and I have followed her between Clarendon and Merrifield location. She is friendly, efficient, and my lashes always look AMAZING! I strongly recommend DekaLash! read more

I had my lashes done by Nicole. She was highly professional and personable. She explained the procedure, and how to care for my lashes. I knew what to expect and my lashes have lasted longer than I thought they would. I will be returning to Deka Lash and Nicole. read more

Ashley is the best! So attentive to detail. My lashes look amazing! Highly recommend Deka Lash Clarendon

I am VERY PICKY when it comes to my lashes! Very early on with Ashley I knew we were going to get to lash perfection! it took maybe 2 to 3 visits of us getting it right and me being again picky. But EVERY single time Ashley was phenomenal! read more

I've been going here for about 10 months now and Siri always does an amazing job with my lashes! 10/10 would recommend!

it was my first time getting lash extensions and a brow lamination and Siri did phenomenal! So happy with the outcome, and will be back!

Ashley is an amazing tech! she always gives me the look that I want. I would highly recommend this location and especially Ashley

I never write reviews but Ashley and this studio deserve it. First time with lash extensions and the brow lift and I love it. Super clean place. Excellent service. Outstanding results. So happy I came. Thank you DekaLash Clarendon for taking such good care of me. read more

Ashley is the best! I can't tell you how lucky you are if this lash salon is in your area. I've been a customer for 2 years - at first at the mosaic district where I met Ashley, and when they opened the Clarendon location and sent Ashley here I started coming to this location. Lash art is very technical and challenging, it's pretty much the most surgical kind of work you can do. And Ashley is a true MASTER ARTIST. She makes them looking good on a consistent basis. I'm moving to California soon and I'll really miss coming here!! read more

I've been going to Ashley for about a year at the Clarendon location and she delivers great lashes every time. Can't recommend her enough!

Amazing concept and service. Can't beat the convenience of all the different locations. Love it my lashes every time. Can't go wrong with any of the lash techs at the Clarendon (Arlington). Book the appointment. read more

Deka lash offered me a " complimentary " appointment due to a bad set I got a few days ago ( all of my eyelashes are falling off one eye only has about 2 eyelashes left ) they didn't have any availability at the Merrifield location where I originally got them done. They asked me if I was willing to go to the Clarendon location in Arlington ( took me 30 MINUTES to get here ) I was running late because the light to turn to this location had me waiting 8 minutes. Once I got there , there was no parking anywhere close ( except for the parking garage that charges $8-$10 an hour. ) I called ahead because I knew I was running late and they said Whatever time I had left would get deducted from my service time. At that point I just wanted to get my lashes removed , I wasn't even interested in getting a refill anymore ( they only separated 30 minutes for my appointment ) they called me saying I was too late for my appointment, the receptionist said it would still take 30 minutes to just remove them? She said I could come back at 7 pm as I was almost to the shop, meaning I would have to yet again drive 30-40 minutes back here?? I told her I couldn't make it back at 7 and that I'd make another appointment another day ( I EVEN THANKED HER ) she didn't say anything and rudely hung up the phone. I don't understand why they would only make an appointment for 30 minutes. I have like 2 lashes left on my left eye and the right only has a few. How were they even going to be able to refill almost a whole set in 30 minutes ? You'd think they would try to accommodate their costumers more after messing up the first time. I'm never coming to this location or the Merrifield location again. I don't recommend this place to ANYONE. They could simply refund at least half of the service but instead they try to do a quick fix that wasn't possible in my case ( again I barely have any lashes left and it's only been 4-5 days ) I wish I could give this place negative stars. This ruined my day, I was so happy to finally have my lashes fixed since they've looked bad ever since Wednesday. read more

Deka Lash - Eyelash Service Near Me - Arlington, Virginia

Lashes were fine. Too much glue. And some lashes took weeks to come out. I made my appointment in person on a week day afternoon. The service lady I had just booked with called me 10 minutes later and moved my appointment. So I went back to work. Then she called again to tell me my appointment time hasn't changed. I told her I couldn't make that time anymore. And she basically told me I had no choice and I had to come in or I would be charged. She wasn't very nice about it. So I rearranged my work schedule at headed in. I didn't say a word. But she was looking for an argument. She didn't say hello. Just immediately told me my appointment had never changed and basically blamed me for the confusion. She really went for it even though I wasn't arguing with her at all. She seemed annoyed I asked her to wear a mask. And im unsure if she cleaned her hands before my service. Meh. I won't be back. read more

Ashley is an amazing lash tech! I've been going to Ashley consistently for over a year now. I used to see her at the mosaic location before Clarendon opened. She is amazing at lashes and always sweet. Highly recommend Ashley! read more

Carmen is an amazing lash tech. Everytime I come I love my lashes!! Definitely recommend

Ive been coming to DekaLash Clarendon for a few months now and I'm super happy. Ashley always has my lashes looking good and makes sure everything feels right during and at the end of the process so I'm not uncomfortable. DekaLash is amazing at running on time too, I never have to wait and I'm always out on time which is very appreciated!! read more

I moved to Arlington not so long ago and was worried that I would never find as good lash stylist as the one I had back in NYC. I tried 2 other places and I was so disappointed. I continued searching and found Deka Lash in Arlington. I wasn't too impressed with the first lash stylist I got, the lashes fell off rather quickly but I didn't know where else to go so I decided to go back there and asked for an appointment with a different stylist. And I got ASHLEY! Omg she's the absolute best! The results are amazing! She's Even better than the one I had in NYC! I'm so happy I found her! She does my lashes exactly the way I want them and they last a long time! She's also very sweet, gentle and polite! I absolutely recomend her! The salon is modern and cleaan and the beds are very comfortable! read more