I have wanted to get my lashes done for some time now and with an event coming up, it was the perfect time as they had a special going on for May! I was greeted upon walking in and told I would be seen shortly. The store has a minimalist vibe and very clean. I was taken back to an open individual section where they do lash services. I reviewed a book of options and chose the look I wanted, the express which is the "fastest time" lash set. The location had plenty of parking, which is always a plus. Always be sure to check in store to see what specials they may have. read more

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Would not recommend. Not my first time getting lashes had them for many many months prior. Recently got a set before a trip. They did not even make it to day 3. Completely disappointed. I understand a few come out here and there although i probably have a totally of 4/5 extensions lashes left on each eye. Like i said before I've had them done before i completely understand how to take care of them. I did not even go to the beach with them. I had a feeling these won't last. The technician only took 45 mins for a full set to put them on. They were the cat eye /doll eye look. read more

Eyelash tint. The woman did not rinse off the chemicals. She made me open my eyes to let my tears (from the pain from chemicals on my lashes running onto my eyeballs) rinse the chemicals out . She used a handheld fan to blow on my eyes to ease the pain. It took at least 5 minutes until I could open my eyes for more than a second or two. This is a dangerous business. My eyes were irritated fora dew days. Theyre going to probably blind someone one day. This is the burlington ma store read more

Wouldn't recommend. The person doing my lashes talked so much it gave me an anxiety attack. I literally learned every single detail about her life while being stuck in an uncomfortable chair, it was like being water boarded. To make matters worse, 90% of the lashes fell out within three days despite following all of the directions given for optimal retention. read more

I can't say enough about Deka lash Burlington. They are so friendly and always do a fantastic job on my lashes. I've been going to Giana for a few months now and she is amazing. I leave looking great and feeling beautiful. They are always punctual, take their time, and make sure I like my lashes before I walk out the door. I highly recommend! Side note, they almost always have promos going on with great deals! Take advantage :) read more

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I just want to share my terrible experience at this place that happened to me a few months ago. I was pretty happy that new lash place opened near my house. I decided to try it and I was pretty happy with my experience after my first visit. Lashes fell off in about 10 days, which I didn't bring it to my attention much that time. It was about time for refill. After refill my lashes came out in a three days but I didn't want to be grumpy, I only showed up in 10 days after. For another refill. After this time my lashes lasted 1 day. So this time I decided to call customer service and to let them know. They offered me a free re-touch and next day I went back. This time I requested another girl. While she was doing my lashes, she explained me that they use different type of glues bla bla and that she is going to use a very strong one on me. Well, all right. This time my lashes lasted about a week and I returned back for a refill. Hoping to explain whoever is going to do my lashes that they need to use a strong glue. The girl assured me not to worry. Long story short: the lashes came off in a 2 days... This time I lost my patience and I called customer service and I requested a refund for 2 refills. They tried to offer me a free retouch but this time I refused to go because I was extremely disappointed. It was waste of my time and money. They refused to give me a refund, stating that they don"t do that. Since then the owner started to call me, bothering me with her messages, offering something, but no money back. There was no point for me to go back, why would I go back if every time I go, my lashes stay for 2 days? I only wanted a refund. Money was never returned to me. Which I find it a bad excuse. As the owner who would care about their customers, you do anything that possible but to cover a bad experience. Besides the customer service in that place was terrible. The very last time, when I came back for refill I had to wait to be taken for about half an hour, and girls that were walking around, didn't even pay attention on me. Not to be said the very first girl was like a robot, no smile, no friendly greetings. I do not recommend this place. Service is bad, lashes don't last, they don't care about their customers. It's been 3 months already but no one checked back on me and nothing happened, well, here is my review. Luckily I found another new place near my house. And I am pretty happy with it. Alia read more

First time at Deka Lash! I had a good experience here for the first time. I had only gotten my lashes done one time before and this was the second time. My lash associate was great and she was very gentle. She asked me what style I wanted and gave me the rundown of what styles there were. I signed up for the first membership since you get 50% off and it would be ~$25/refill. Anyway it was a good experience. Only thing was I felt like I smelled cigarettes around me and the shop next door was telling and blasting music at 10am. Will be posting an update soon to see how they last! read more

Deka Lash - Burlington - Eyelash Service Near Me - Burlington, Massachusetts

Worst lash experience of my life. They didn't last a day and it took 2 hours. I wouldn't go back there if it was the only place to get my lashes done. Don't waste your time! read more

Too expensive, takes too long and doesn't last. They did offer to fix them but ... not the most honest business in my opinion/experience. I will not return, read more

Great experience! My lashes came out great and are staying put! Kathy did a great job and was very personable.

My first time doing lashes in the US. Opened in spring of 2019, this Dekalash is very new, clean and comfortable. There's a membership option if you want to get regular refills, otherwise I just tried it out to get lashes for the summer. I got fuller lashes, or you can get more natural ones. I had it done twice and prefer the fuller version. They will measure your lash length and recommend how long the extensions should be. Getting my eyelids taped up was slightly uncomfortable but they adjusted it until it was ok. The chairs are like loungers so you can lay comfortably (it takes at least 90 minutes for first time!) and blankets to stay warm. Lashes will naturally fall out over time, but if you avoid getting them wet then I had mine last over 2-3 weeks (of course not as full!). I recommend giving it a try for special event or if you want to save time putting on eyeliner/mascara everyday! read more

Samantha did my lashes this past Sunday and she did amazing! I'm so obsessed. She was so sweet from beginning to end! I'll definitely return every couple weeks for my fill ins. read more

Got a full set via the Groupon deal. Lashes immediately fell out starting day 1. I'm on day 5 and I feel like you can't even tell I got extensions. they looked sloppy (looked like they weren't even glued at the lash line?). I'm really disappointed, I drove 50 min to the studio. read more

Sabrina is great she was actually comforting and sweet , this was my first time here and definitely not my last I'll be back .. eyelashes look fantastic and feel natural thank you .. read more

Great lashes don't get my wrong. But the customer service SUCKS. I have been trying for 3 days now to a resolve a problem and no one seems to want to call me back!!! I called on Monday and they told me the manager would be in shortly and she would give me a call. Tried again on Tuesday and two more times on Wednesday STILL NO CALL BACK. I'll be canceling my membership and going somewhere else that doesnt charge me twice for the same service. read more

I got a full set of lashes on Sunday, November 3rd. It is November 5th and more than half of them have fallen out, with most of them falling out the first day. I won't be back. read more

Two hour process that was not worth it at all, didn't get the take home care kit that's promised on the appointment card and the lashes lasted one week, not worth the Groupon read more

I have been coming here for a while now since they first opened up and I absolutely love it! Angelina does an absolutely amazing job, and is one of the major reasons why I keep coming back. She is always ready to go and keeps me entertained the entire session- she is the best. She always makes sure I am satisfied and looking perfect before I leave. She is always on time and ready for me, I am never sitting and waiting. I haven't had much experience with the other artists in this location as I have been with Angelina since I think my second visit but I can tell everyone that of all the artists I have had over the years (from other places) Angelina is top dog. The place itself is simple and clean and always has great music going. I feel pampered every time I go in. I tell everyone to go there and to see Angelina because I want everyone to feel as beautiful and confident as I feel walking out of there with a fresh set! Also definitely do the membership package because it is worth it! Love Deka Lash! read more

I LOVE my lashes!! Deka Lash is fantastic and my lash artist Hershey is amazing! She creates a very natural look for me and they last for weeks. I have gotten so many compliments about my lashes and are surprised when they find out they are extensions. :) I'm thrilled with the results and definitely recommend Deka lash!! read more

Great service. Jeanine and Kathy are lash magicians! I hadn't had extensions before this and they killed it!!

I went into this location today for a lash lift and tint, something I've done 20x before at different salons around Boston . The location of Deka Lash is convenient for me so I wanted to give it a try. The space is clean and new and my appointment actually went really well. Tech was super nice and helped when the solution was stinging my eyes, which it does sometimes. The problem is the way they turned out: Deeply over curled (straight up bent at a 90degree angle in some spots) leaving me with an almost "singed" look. I swear my natural eyelashes are shorter than they used to be. It looks awful. I just think the woman who helped me didn't know what she was doing. Here's the thing, normally I am rarely one to yelp. I prefer to give a location a heads up over email or a phone call on the rare occasion that an experience is bad, because I don't like to see places go out of business. This franchise has no direct way of contacting the studio without physically going back, which I really don't want to. I know they are just eyelashes, but I'm pretty upset. I don't want a free appointment, because I wouldn't trust this place with my lashes again. I just want my money back. read more