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    Del Norte Credit Union

    2.2 (6 reviews)
    Open 8:30 am - 6:00 pm

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    Personal banking

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    6 months ago

    Good bank great people. You walk in there to do something it's like talking to your neighbors.

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    23 days ago

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    Ask the Community - Del Norte Credit Union

    Bank of America Financial Center - Storefront

    Bank of America Financial Center

    (2 reviews)

    I came to make a cash and coin deposit. Jennie Martinez was the only teller available. She began…read morecounting my cash and then my coins. When I asked her how much the cash amount was, she got angry and flustered and said she was going to tell me the total of everything. When I asked again for just the cash amount, she refused, speaking in a very negative tone. When I asked her what I did to deserve such a negative tone, she said that she's not going to speak to me in a fake voice acting like she's all sweet. I said I didn't want her to be fake, but I wanted her to be kind, like I was being with her. She gave me attitude, and then refuse to serve me. I had to wait 10 minutes for another teller to serve me, making me late to my appointment. The teller who served me, Steven, was kind, friendly and courteous, as he usually is. After my experience, the associates and some of the customers came up to me, apologizing for the treatment I received. It was clear to everyone that she was in the wrong. In my 14 years banking with Bank of America, I've never been treated so poorly by a teller. My heart goes out to Jennie: it must be difficult to be caring around so much negativity. I hope she experiences freedom and the joy of what it's like to be consistently kind to others. We are all in this together, Jennie-- the sooner you learn that, the better off you will be.

    Unlike another large bank in the area, I found the customer service in this bank to be excellent…read more New to the area (and state), and not having opened a new bank account in 25 years, I was unfamiliar with how the process had changed, along with the necessity of appointments. This Bank of America branch took me in immediately, walked me carefully through everything, was friendly, careful, and competent. Their Relationship Manager Business Owner Specialist Sharon couldn't not have been more knowledgeable, thorough, or pleasant. Kuddos to her and to the branch. Highly recommend.

    Del Norte Credit Union - banks - Updated July 2026

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