The food at the Del Taco is usually always fresh. I can appreciate fresh food as that is one of Del tacos slogans. Service here is hit and miss. Most of the time they are on track of everything but every once in a while you get someone who's not with it. As far as ambience it is your usual drive-through, sit in restaurant. It is pretty clean and plenty of seating. The reason for three stars in this review is their hours posted is different from their actual hours. I always visit in the morning while driving to work to pick up my breakfast and lunch. Lately, they have not been open when I drive-through. Apparently this Del Taco is no longer a 24 hour drive-through. That is super inconvenient for those of us that work early mornings. As I said earlier in this review, our posted is different on the windows, the drive-through sign says 24 hours. It is hard to tell what they're going to do here. They need to change their signage or open back up. read more

I picked up food from the Hacienda Heights location and didn't eat it until I got home. After one bite of the burrito, it was clearly spoiled. The fries were stale and inedible and the taco was never opened, since I was grossed out at the point. I threw everything away. I called the store immediately, with no answer. I then emailed customer service with photos and was told someone would follow up. No one did. I sent another follow-up three days ago and still haven't received a response. I'm sharing this here because I would have preferred to resolve it directly. I hope someone from management reviews this and addresses both the food quality concern and the lack of follow-through. read more

Del Taco - food in the trash. Wasted! - Mexican Near Me - Hacienda Heights, California

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Very disappointed. I've never had an issue with this location but the food was just unacceptable. Not just that but we were the only car in line and waited about 8-10 mins for our food at the window. Why was my burgers bread falling apart, tomatoes so ends used for my burger and lettuce with dark slimy parts. The cheese was already completely hard and attached to the bun and the meat was completely hard around the edges. Looks like the burger had already been made and was just sitting there. It's sloppy and soggy. Disgusting. The fries were cold. This is very disappointing especially when I paid, got home and then couldn't and def was not going to feed this to my kid. Shit looked old and nasty. Do better. Just because it's fast food doesn't mean it has to be trash food. read more

Del Taco - Lettuce and soggy burger. - Mexican Near Me - Hacienda Heights, California

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I came to get food and they ran out of chicken not cool. Its a Thursday may 14 ay 11:50 pm

Literally just left and ordered the chicken taco and when I got home there was almost no chicken in my taco smh this is unacceptable I deserve a free meal for this! read more

Del Taco - A poorly made chicken taco - Mexican Near Me - Hacienda Heights, California

I wasn't happy about how they handled things 2 days ago. However, they made it up to me big time when I thought they wouldn't. There was a mistake they made by giving me the wrong order. It seemed right based on what I had, but I just didn't receive my del burger. Today, I came back to get it and they were nice enough to give me a double del burger. The female worker who worked around the afternoon shift is definitely a great worker. And I remember she's been there for a while. Lastly, they sent a coupon order for to make up for their mistake. I really appreciate it, and any place that wishes to improve and make it up to the customer is a place that I'm willing to come back to. Thanks for making it up, and I do think you're all competent workers who can run a business well! read more

Del Taco - No name written for the customers. How are we supposed to know if it's our order?? Come on! - Mexican Near Me - Hacienda Heights, California

I love coming here for the EPIC Carne Asada Steak Cali Bacon Burrito. The service is always fast, and the burrito is pretty good. Tonight, though, the experience felt different. Right next to the drive-thru, there were about five guys hanging out by the trash cans. The car in front of me was even hesitant to pull in. It was a very uncomfortable experience if I had been alone, I would have most definitely driven away. I know this isn't the establishment's fault, and I actually feel bad for the workers having to deal with that environment. Unfortunately, because of this experience, I probably won't be returning. read more

This was the worst, the worker that made my food wasn't wearing gloves, I saw him/her grabbing the lettuce with out no gloves just bare hands. The shrimp tacos were gross and as well as my epic burrito was badly wrapped up too big and soggy . I couldn't eat the rest with the thought I could get salmonella , this is a food safety hazard. If you guys don't have gloves for the day just close up. I didn't say anything then because I didn't want the person to get fired or in trouble. But I do regret not saying anything because someone else could actually get sick. read more

Bugs everywhere!!!! Swarming the drink machine!!! Got on my quesadilla. Disgusting and clearly a health code violation. Also, there is no good rating displayed. So assuming it's a F and they're covering it up. Don't eat here. read more

Shout out to the genius who handed me a torn cup holder in the middle so when i grab it it caves in on itself ruining my car. Absolutely appreciate it bud. Two full sodas just soaked in to the seat of my car. Can't wait to waste money on getting this cleaned. read more

The absolute worst Del taco location I have ever been to. The incredibly rude guy at the counter reeked of marijuana. Owner of this location, you have a real problem here read more

Food is ok for fast food ( I have never gotten sick!), bean burrito with red or green sauce are tasty, prices are very affordable, service is always good via the drive-thru and great location off the 60 fwy. I stop here once or twice per when when I don't feel like cooking dinner at home read more

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Stopped by here for a morning snack. I usually go to another Del Taco on the same street in the same city where I get consistently good food and service. Now this location is a different story. I drive up and ordered a couple of breakfast items along with an iced coffee. Pretty much my usual items. The clerk did not provide napkins or ask if I wanted sauce. The coffee just tasted bad. The breakfast wrap was the smallest I had ever seen. My breakfast wraps were primarily tortilla with hardly any filling. As I said these are my usual go to items which I have had on regular basis from another del taco location and was completely satisfied. This location has to work on customer service and food standards. Two stars for parking and ? Nope, just one star. read more

Super slow service this evening. I came here to pick up mix n match burrito special ( 2 for $7). Drive thru was extremely slow for some reason. ( I don't know ?... Maybe the person ahead of me ordered a bunch of food)? Although I got my food as I pulled up to the window, I felt it was an unusual amount of time I had to wait . Therefore, the low stars. read more

Super friendly it's Del taco foods consistent But if you know the homeless issues here they will not let you use the restroom. This is not fair to the seniors that come here. Seniors now what I'm talking about. read more

Del Taco - Mexican Near Me - Hacienda Heights, California

Definitely check your order. I come here because it's one of the only places open really late at night. But they continually get things wrong on orders or mess up the food. I've ordered the regular cheeseburgers a few times and almost every time they give me a dry ass burger with no ketchup. Or they give you the wrong items. I know I should check the bag, but they also SHOULD be getting orders right. read more

Good service but crappy crappy food making. Regular crunchy taco, yeah it's cheap, but I think I paid more than what they gave me. What a JOKE! (See pics) Last time I ever come to this Del Taco again. I was even thinking , what a great manager. Attentive, and courteous. Whaa whaa whaa!! So long DT. read more

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they constantly get my order wrong the guy has the worst adadatude, im going to get him fired .

"Boomin." -decal on a pad on Antonio Brown's uniform Those who review this venue for the food, customer service, or decor fail to account it's main asset. Sure this place sits in a relatively low traffic mini mall so one can bean and cheese in peace. In general, the employees are reliable and provide prompt, amicable service. The prep and cooking of the homogenous Del Taco fare here are palatable. I recollect the bean and cheese I ate sated my desire for salty salsa and lava frijoles. What stood out to me more than the rewarding experience of having my typical dining expectations met is of another order altogether. This location is besieged by flocks of totally jacked pigeons. Every once in a clear window pane, the pigeons descend in a tumbling cloud of cooing and loose feathers. Sometimes a pigeon will lose control of its trajectory. Then it is Boomin' time. The pigeon(s) slam thunderously into the store windows at erratic frequency here. One can never know when a pigeon might hit. Best to focus on one's burrito and wait in anticipation of another loud booming. read more

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When I'm craving some chicken tacos this is my place I order light secrete sauce fries with no salt and ice tea to drink. Hubby loves the combo burrito with coke. It's fast and delicious our order was great!! read more

This is by far the worst Del Taco experience I have ever had. I ordered the beyond avocado tacos and a macho fry and the fries look and feel as if they have been sitting all day, the beyond meat inside of the taco is all dry and smashed together. Idk what is wrong with this location, but after a long 12 hour day of work on my friday night the last thing I want to get home to is a nasty meal because the restaurant cannot keep up with simple quality control of the food. - Del Taco Corporate for this location really needs to get on their case about food quality. I will not be going back to this location for a long while during the night crew. read more

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So over drive-up windows and speaker boxes. Went inside to place my order face to face with the hopes of getting the order correct. Took order home and Lo and behold. Order missing a taco and an incorrect drink. Lesson to be learned: check each item before leaving the establishment. read more

When you have a craving for fast food tacos, Del Taco hits the spot. Located right by the 60 freeway. Smaller parking lot, makes the drive thru a little tight. Ordering was fast and food was ready when I got to the window. Del Taco - $1.59 - Typical hard shell taco with ground beef, cheese, lettuce, and tomato. Hits the spot when you have the itch for hard tacos. read more

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How am I the only customer and my fries are barely warm and idk how they call what I got a taco! read more

Del Taco - That was my taco. - Mexican Near Me - Hacienda Heights, California

I would give this a negative score if I could. I always forget how crappy the service is, but I was hungry and it had been awhile since I've been there. BIG MISTAKE! the lady took my payment and said my food wasn't ready and asked me to back up in the drive thru. WTH we were both wearing masks and she was putting the food in the bag. WHY THE HECK WOULD I NEED TO BACK MY CAR UP? I asked if I should park and wait, even though there were no other cars in line and she said no, just back up. She made me back up behind the window and wait 2 minutes and didn't even tell me to move up. She stood there with the bag her hand in the window, so I didn't even notice it was ready. They were out of inferno, which was the main reason I stopped there and she didn't give me a receipt!!!! I called to talk to the manager and no answer, just a Verizon message that no one could answer!!!!! read more

Del Taco - Mexican Near Me - Hacienda Heights, California

I I don't normally buy food during my lunch break, but I did not give myself time to make lunch this morning so I decided to go into del taco since it was the closest place, so I ordered my food and it came out to $5.48 so I handed her $10 and the girl went to make change and noticed that they did not have any change so she proceeded to tell me sorry we don't have any change, so... needless to say, I did not eat del taco for lunch that day. I think they did me a favor actually. Sorry your cash is no good here. Lol. read more

Needs to be cleaned and not a good service the person at the register would not hurt to be a little polite read more

Del Taco - Dirty and not good service - Mexican Near Me - Hacienda Heights, California

Pulled up to this place a few minutes ago and whoever was working the drive thru could not understand a word I said. I tried to order an Epic Scrambler Burrito, two of the Breakfast Fiesta specials and an additional hash browns (how hard is that?!) and she kept repeating something completely different. After a couple attempts, I then said I'd pull up to the window and there was no one there. I just took off and went elsewhere. Usually, I don't have a problem coming here, but who knows what the heck was going on this morning. -___- read more

Del Taco has the best deals in fast food. It's far from authentic mexican food which is better but this is great for the price. Where else can you get an extensive dollar menu? Plus there are a lot of coupons in the app and no restrictions on waiting. Also you can use 2 coupons in one transaction! This is a great rewards system and keeps me coming back every time. Mcdonalds lost me when they raised the mcchicken to 2 for 3.50 and made us wait 1 hour between coupons. I can get a crispy chicken taco which is basically a mcchicken but better for a dollar. Their items are so good. The chicken taco al carbon has that really delicious green sauce and I also love their breakfast rollers burritos and tacos. And unlike taco bell I don't have to visit the bathroom afterwards. You're on a roll del taco with your great deals and food for a very affordable price. Keep it up. read more

If this were just another Del Taco, I'd be rating it 2 stars. They get an extra star for having a 24-hr drive thru and the quick service I've been experiencing -- despite the gross plaza it's located in (next to a really old Pop Eye's) I don't expect much from Del Taco. BUT, I get extra hot sauce without having to ask for more, they are really patient with me when taking my order (since I'm so indecisive & picky), and they serve you without moans and groans. I wish I got that one guy's name because I'd tell his boss how he makes a difference compared to the other servers. read more

Del Taco - Crunchtado tostados - ehh..not worth even $1 - Mexican Near Me - Hacienda Heights, California

What's up People! Me Again here at #DelTaco was trying to enjoy my food when all of a sudden the Stupid Burrito that I order was not IT?!? WTH - I Practically order a Grilled Chicken Burrito and it was NOT! Was not Grilled Enough, I ask the lady that I had order a Grilled Burrito she Kindly to it back and she Threw in the Panini pan and it seem like if SHE Completely forgot about. 4minutes pass, I got up and where my BURRITO! Lady Completely was NOT Remembering the BuRRito, The fact that she Grab it from the Pannini without gloves' Then she said it's Really HOT Careful. Thought to my self should I still eat it or what??? Im not ever coming here AGAIN...... read more

Love del taco when I have the munchies at night. Decided to order a small snack size of guacamole and chips. HUGE MISTAKE LOL. Container was BEYOND small & the guacamole was sour. Never ordering that again. read more

Del Taco - Nasty sour "snack" size guacamole. NEVER ORDERING AGAIN EW - Mexican Near Me - Hacienda Heights, California

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Had Me Drive Out To Front To Wait And As I Was Waiting 3 Cars Drove Out Gotta Believe My Order Was Not Bigger Than Those 3 Cars All Together Got Home My Shake Was Almost Chocolate Milk and Fries Over Cooked And A Little Cold Won't Be Going Back 08/19/20 Oh Hell Know Burger Was Over Cooked Bun Hard Didn't Eat None Of It Except A Few Bites Need Some Training Here And Fresh Buns Oh Well Gotta go Somewhere Else I'm Hungry read more

I always go to this del taco, the one on hacienda blvd & Gale is really gross and they don't listen to you and ALWAYS got your order wrong. I will always make the extra drive to go to this one, they take there time but not too much time and always get the order right! Idk who the shift managers name, but she was very nice, very organized and repeated my order twice. My go to place for late night snacks. read more

Hmm thats odd the internet states a sales reciept is not required by law.....YET. California will be the first state mandated by law to give consumers a reciept starting in 2022. This is odd because a long time ago I could of swore I read it is required right now....but anyways I will be right in the not too distant future.... read more

I wish I could leave no stars because I have no food to critique. It's 24 hours, right? I was sitting here in the drive-through at 12:30 AM, Not even doubting that they're open because the lights are all on. I sat at the speaker for I don't know how long, Nothing! Then I drove around to the window. I can't see any sign of anyone. I sat at the window for a while no one ever came out I thought maybe they were in the bathroom or something. I saw somebody else get in the drive-through so I went back around just in case. Nothing! Now I'm stuck behind this dude waiting at the speaker because he doesn't understand yet that nobody's coming to help him. I even looked up the phone number and called inside and got no answer. I hope that everybody is OK in there but this sucks because I really had a taste for this. read more

Just for the famous Tuesday special alone and don't lie "food critics," (speaking of lies). You know I'm not the only one who lives and dies by the Tuesday special even if it did go up by nearly.....well that's beside the point cause it's not this particular restaurant's fault. But during worldwide pandemics you've got to be thankful for the little things even if it's a fast food restaurant saving you money, so be it. Always like coming here, make it a big day out and am beyond thankful to have the affordable prices especially their taco Tuesday. Good service too, very prompt and efficient. Thanks a lot. read more

We live right next to this Del taco on hacienda n gale and we used to like eating at Del taco until we moved here to hacienda! I give them a chance every single time I go back and it's the same thing stale taco shells and no stuffing inside! I think why do I keep trying on coming here thinking you guys will get it right! I'm over it! I just give up on Del Taco now! No hope when you give them sooo many chances. Do you guys not care of your food quality and food service? Bcuz I don't know how many times you messed that up as well me having to go back bcuz of a missing burrito or taco! I banned you Del Taco on hacienda n Gale! No stars for you I had to put one just to post! read more

December 17, 2019 Came through drive through and got 2 tamales and a total of six tacos. Asked for some inferno sauce and when I got my order I checked the bags. There were only three sauce inside...I asked for more inferno sauce and the lady working at drive thru gave me more sauce...They were medium. I asked again nicely for inferno sauce and she gave me three more then closed the window on me. This is not the only time they have been rude at the drive thru or even lack the ability to give enough sauce. Is it really that hard to give out adequate sauce? The sauce is literally the one reason why I can tolerate the tacos when I have cravings for it... read more

Customer service sucks here! I went and they got my order wrong, they did not give me a fork. They also were not kind or respectful. They were super dry and rude, will not be coming back. They need to work on customer service! read more