My son was arrested for writing to many emails and texts to his girlfriend, I guess she didn't…read morefigure out the block function on her phone. He was struggling with addiction and mental illness. Most times he was chill but would fall back on drug use when things were bumpy. He told the counselors that he was suicidal. He had been there in holding alone for 16 days due to covid. He hung himself and died. I wish he could have another chance to start over and be the man that we could see. Wish he had help for the drug addiction. Police came to the door to inform us of his passing. Eight weeks later came another knock this time telling me my daughter died in a car accident. It has been a rough season..His appointed lawyer wasn't much help scaring the hell out of him. Telling him he would spend at least two years in jail. Nothing had been charged or determined at that time.

Went there to drop off eye glasses to my brother. Everyone there is too fat to get up and give any…read moreinformation. Was told to wait 3 hours to see if the glasses would be approved. Because my documents from eye glass store was not good enough, had to have some 300 lbs nobody tell me they were okay. Staff is a joke and couldn't tie own shoes to save a life

Security there is very racist and assumed I spoke Spanish and also was fighting with me about not…read morehaving an appointment and I told him that that doesn't show up on my phone and he got mad at me and so I let him keep talking so I got a ticket and waiting my turn the lady at the front said I needed an appointment but I told her it didn't work and they insisted so I left I have proof I've gone 5 times in two years trying to figure out this and the same people can't even help even when showing them proof why work there as a security and front desk lady if you don't help anyways get a new job then. I'll be back tmr to see if I can get a manager or someone with importance to help cause I've gone 3 times this year and it's the same situation every time and it's exhausting I can't do nothing in America without a social security and they make it hard for us. They say make an appointment and nothing shows even with many zip codes y'all are a joke truly waste of energy and tax money we all pay for y'all to be there. It says I have to be there working 45 days if not something bad can happen as well so yeah a joke I'll get there names here soon also calling online they don't do nothing g but say our wait time is 120 minutes or call back again and they hang up instead of having you wait it's crazy no joke it's stupid

If you wish to see a reflection of the US, stop by a SS office. All sorts of people, attitudes and…read morevibes. Since I needed to provide verification of date of birth to start Medicare, a trip to the office was required. Fortunately, there is a location just 2 miles from us in SW Austin. The facility is large, clean and institutional. Wouldn't expect anything different. The waiting area is large, with lot's of seats. There were clean restrooms and water dispensers. You cannot bring in food/drink, no biggie. Once we arrived, I expected a decent wait time, so brought the spousey to join me and we just enjoyed each other during the wait. When we entered, not really knowing next steps, I went to ask the gentlemen in a uniform for direction behind a counter. I barely got out, Good Afternoon, I was.... well cutoff.. and told, check in at the kiosk as he pointed to the thingy to my left and went back to what was more important than helping me. Look, I feel for these folks who have these jobs. I'm sure they work with a great deal of angst from folks, not getting what they think they deserve from the system and may be the target of their discontent. However, it would be nice if he would of let me finish my statement, perhaps a smile, but not today. Hit up the kiosk, checked in, got a ticket and we sat and watched the monitor for when it was our time. As you are informed, your wait my be longer or shorter then others already in the room. Depends what you are there for. My number was called and we were greeted by a smiling agent, who took it from there. He eliminated my fears that I may have been a little late to apply, took my identification, including my Dutch birth certificate, passport and TDL to make copies. Came back, let me know I was all set and would be receiving stuff in the mail. Polite, efficient and pleasant interaction. I believe we may have been waiting 25mins. It was pretty quick IMO. We headed out and I made a point to walk out by the counter, smiled really big at the same gentlemen and thanked the dude and wished him a good afternoon. This blew him away by the look on his face, he managed a smile and wished me the same. Kill them with kindness is always a moto for me. For reference, I was there on a Friday a little after noon. Job Done..

I just got home from the airport about an hour ago and proceeded to clean out my luggage, to my…read moreutter disgust, I found the contents of my bag in shambles. It looked like someone maliciously rummaged through my stuff, open tops of liquid containers and didn't bother to close them, which caused them to leak on my clothes. Everything was taken out of its place with a complete disregard of placing them back to their original compartments. As I sorted through the mess, I finally found a crumbled card from TSA noting that my bag happened to be among those selected for physical inspection. I travel for work all the time and have never experienced such a violation. Very inefficient, dated, careless process. There has to be technology out there to detect prohibited items. It's also scary that they have a 95% failure rate.

Unclear messages, mixed messages, undereducated staff. Went through less hassle getting through JFK…read moresecurity than the circus they have going on here. The team here made comments about my girlfriend's hair and they spent more time using a debris probe on my bag than actually giving us instructions on how to move through security. This team is more interested in hanging out and harassing innocent travelers than actually being a institution for respect and security.

The staff here is amazing! I was greeted with kindness and helpfulness as soon as I walked through…read morethe door. Everyone was understanding and so sweet. Yes it's a government office but I feel like they are doing a fantastic job at being public servants.

3.75 I had to get my Driver's license updated before it expired so I decided to go to this…read morelocation. I made a reservation online. In September I made an appointment for November. After scheduling my appointment I received a text message with the appointment confirmation of the date and time and a link that allowed me to check in online once I was there. I also received an email reminder. On the day of my appointment I drove into the parking lot, parked, clicked the link that was texted to me and I was checked in and received a DPS ticket number. I then walked in, waited in a line to speak with someone working at the desk. A friendly woman checked my documents, gave me some paperwork to fill out, and then told me to sit and wait in the waiting area. I sat at a table, filled out my paperwork and waited. I waited for about an hour and a half. During my wait several people that worked there came out and made announcements. They were there to help. When they finally called out my number I was relieved that the wait was over. The woman that was working behind the counter was friendly. She checked my documents, and then told me where to stand and took my photo. I paid, she gave me my paperwork and it was done. This process went really fast and took less than 10 minutes. Overall it wasn't a bad experience it was just very time consuming. The appointment time was at 10:40 and I left at 12:20. You will wait a long time before being seen but a positive is that everyone that worked there was friendly and helpful. A side note. Be sure to take hand sanitizer and some sanitizer wipes. I used the women's restroom and they were clean but they didn't have any soap in the dispenser and the large hand sanitizer bottle on the sink was empty. So take something with you to clean your hands just in case.

This was my 2nd time visiting the City of Austin but first time staying in downtown. The downtown…read moreis conveniently near so many good restaurants, bars, coffee shops, Lady Bird Lake, etc. [Per the internet] KEY AREAS OF ATTRACTION: 6th Street: Famous for its high-energy bars, live music venues, and historic buildings. Congress Avenue: The city's historic main street, featuring the State Capitol and the Driskill Hotel. 2nd Street District: A shopping area with boutiques, national retailers, and local favorites. Lady Bird Lake: Offers trails, kayaking, and scenic views, forming the southern boundary of downtown. Republic Square: A park that hosts the SFC Farmers Market on Saturdays.

City of Austin is an interesting place…read more The city has a variety of food options, music venues, the arts, and nature. Always good options based on what you are looking to do. But, there is overpriced housing and the infrastructure that does not meet the need of the current population. Traffic can be crazy based on where you are trying to go. The list can go on. I have alot of good memories of things I have checked out in Austin. But understand the appeal to check out other cities, when visiting.

The Texas State Capitol in Austin sits on an amazing campus, with lush bright green grass lighting…read moreup the entire downtown area. The exterior of the building itself is both grand and spectacular, and the grounds are filled with historic monuments and plenty of people walking around and enjoying the space. There was someone singing anti-government songs on the front doorstep, a constant occurrence for Austin I hear, and I find it disrespectful. Once inside, the high ceiling is truly impressive and classically elegant. While we did not get to visit every single room, exploring the ones we did was a highlight, as the state's civic history is quite interesting. We enjoyed our short trip to the capitol. If you are spending time in Austin, taking a walk through the grounds and stepping inside this remarkable building is well worth the visit.

Everything really is bigger in Texas! That quote really isn't a myth in any way, shape or form!…read more Steve and I came here for a self guided tour of the Capitol and the place is just massive! It's really cool and we went up a whole bunch of steps to several different levels to look down into the center. It is indeed the largest Capitol building. I learned growing up when we went to the Capitol building with where I was raised (Wyoming) we were told on a guided tour that each Capitol building out of the entire U.S. is unique and has something different to offer. And the Texas Capitol certainly does that. The size is definitely one of those unique characteristics but the structure and architecture of it also is as well! There are all sorts of great posing opportunities here inside and outside the Capitol building if you want to do selfies but also good ones for scenic purposes too! It's quite a marvel of a building and definitely should be added to your bucket list of sites if you are in Austin!

I think they're fairly under staffed but this is the Orange man's America and this is a red state…read moreso I don't expect too much, but waited for two hours even after getting screened to be told that the documents we were told to file before the survivor benefits appointment can only be attached to an active claim. No one is giving proper information and it ends up being a complete mess.

It sounds like all of the bad reviews are just due to a lack of planning/preparedness on the part…read moreof the customer. I showed up to this Social Security Admin office as soon as they opened at 9am on Tuesday. There was a line out the door, but it moved quickly and efficiently because the staff has procedures in place to make the process as smooth as possible. I had no appointment, I was in and out in less than 10 minutes, and the staff was very kind. I wish I could remember the name of the man who helped me; he was working window 11 on Tuesday, July 21st. Shoutout to that guy, shoutout to the guy at the door telling people where to go based on the service they needed, and every other person working in this building that keeps it organized and moving along.

We had a death in the family we had a death in the family and I cannot get the chaplain nor the…read morewarden secretary on the phone because my son is incarcerated they treat me as if I am in prison I'm not happy and I'm going to call the state representative of Texas

Not the worst prison i've stayed at, only got shanked around 10 times, only 4 riots. The doctors…read moreare kind but kinda new to the whole prison thing, the guards can be cruel sometimes, but the janitor is nice. the food is good and better than the ones on alcatraz. over all, it's a decent place to waste 10 years on with your necessities taken care of.